Reviews (751)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions, average order value, and revenue through AI-powered product recommendations and personalized shopping experiences. Key features include no-code, customizable widgets for recommendations, smart carts, and post-purchase offers. It integrates smoothly with Shopify and scales well for large catalogs. Customer support is praised for being responsive and proactive in assisting with setup and optimization.

December 4, 2024

Rebuy has really helped us maximize conversion with their upsell widgets. Their customer service is top notch and has helped me even with complex customizations. Highly recommend for Shopify store users!

OutdoorVitals
United States
Over 1 year using the app
Rebuy replied December 6, 2024

Thank you for the glowing feedback! 🌟 We’re thrilled to hear how much the upsell widgets have boosted your conversions and that our team could assist with customizations. ...

Edited May 7, 2025

Suki and Reza were both a great help in getting our new Smart Cart live and addressed any issues quickly and efficiently. Very easy to work with and great communication.

UPDATE: While updating our theme, we were having some issues with our native cart and the Rebuy cart colliding with each other, but Nam & Jessica from Support were extremely helpful in getting this resolved. Thanks again guys!

Seager Co.
United States
Over 2 years using the app
Rebuy replied October 10, 2024

Thanks for the kind words! 😊 We're thrilled to hear that Suki and Reza were such a great help in getting your Smart Cart up and running. We’ll make sure they get the ...

April 29, 2025

Once you get hang of it, it's butter!

Milamend
United States
2 months using the app
Rebuy replied May 2, 2025

Thanks for the review! Glad it’s working well for you! Let us know if you ever have any questions 😊

October 21, 2024

Great app, great customer service. We had to spend months updating our site before we could even download Rebuy. They were patient and ready when we needed them. And my helper Alison has been awesome! Always there to assist with any question from integration, to set up , to coding. Super grateful to have her helping us every step of the way!

Barefoot Venus
Canada
About 1 year using the app
Rebuy replied October 24, 2024

Thank you so much for the amazing feedback! We're thrilled to hear Alison has been such a great support through your entire process—she's truly awesome! 🙌 We're grateful for ...

June 25, 2024

Great solution and team - highly recommend. I've been working with Rebuy for almost a year now and will continue to do so happily for years to come if they keep doing what they're doing. Our Success Manager, Max, has truly added value to the business.

We've seen a stronger return each quarter and a lot of new features that actually work. The app is well integrated in our store and and apps. I'm ...

Maud's Coffee & Tea
United States
About 1 year using the app
Rebuy replied July 8, 2024

Thank you for such a glowing review! 🌟 We're delighted to hear about your ongoing success and the valuable impact Max has had on your business. We'll keep delivering the ...

April 4, 2025

Excellent customer service !!!!

Stampede Network
United States
About 2 years using the app
Rebuy replied April 10, 2025

Thank you for the kind words! 😊 We’re so glad to hear you had an excellent experience with our team. We’ll continue to provide the best support possible!

Edited January 21, 2025

I love working with Suki! She's been great at helping me get started with setting up the app, answering my questions and making sure the delivery was executed on time. She was great at explaining what was my next steps, what the integration could do and what were my best options.

So far the experience has been very good with Suki!

Update! I've been working with Max and he's been helping me tweak ...

Chikahisa Studio
United States
4 months using the app
Rebuy replied November 8, 2024

Thank you for sharing this wonderful feedback! 🌟 We’re thrilled to hear that Suki has been so helpful in getting you set up and guiding you through the process. —please reach ...

October 31, 2024

Rebuy is a great app for any Shopify store looking to enhance personalization and drive cart upsells. Lots of flexible options, seamless integrations and conversion drivers. Janet is the best to work with. It's easy to set dynamic merchandising rules and run different AB tests. Definitely recommend!

Beam
United States
Over 1 year using the app
Rebuy replied November 8, 2024

Thanks for the awesome review and recommendation! 🚀 We’re so glad Rebuy is making a difference for your store, and it’s wonderful to hear that Janet has been such a great ...

December 11, 2024

We're just getting started with the Rebuy app and Emelia was super helpful and responsive with our setup. Maria went above and beyond explaining how data sources work in relationship to the widgets. We feel this app has great potential for our store.

Hostel Shoppe
United States
27 days using the app
Rebuy replied December 20, 2024

Thank you for sharing your experience! 😊 It’s wonderful to hear how helpful Emelia and Maria were during your setup—they’re truly amazing. We’re excited to see how Rebuy ...

September 17, 2024

Excellent Platform for Boosting Sales

We've been using Rebuy in our company for the past few months, and we couldn't be happier with the results. The platform is incredibly intuitive and offers multiple features that have been key to optimizing our sales. From personalized recommendations to cross-selling strategies, Rebuy has allowed us to significantly increase the value of each transaction, ...

HIGHSTREET
Mexico
11 months using the app
Rebuy replied September 19, 2024

Thank you for the amazing feedback! We're so glad to hear that Rebuy has played a key role in boosting your sales and enhancing the customer experience. Reza is truly a gem, ...