Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost average order value and conversion rates through features like upselling, cross-selling, and smart cart. They praise its user-friendly interface, seamless Shopify integration, and capacity to handle high traffic volumes. Many have seen sales improvements and enhanced customer experience. The support team is noted for their quick response and assistance. Merchants also value the detailed analytics, custom coding capabilities, and smooth post-purchase experience it offers. Some find the pricing fair for the value it delivers.

December 4, 2021

Absolutely brilliant - love the help section especially the Scripts generator, this is a complex app that does not need a dev to make it work (a little tech-savvy needed), beautifully integrated with Plus.

CARZILLA
Canada
About 23 hours using the app
Edited February 21, 2023

Works great and has awesome implementations I haven't seen anywhere else. Definitely worth at least testing on your store you wont regret it. Rich was super helpful giving advice on how we can improve!

Qhemet Biologics
United States
About 22 hours using the app
Rebuy replied February 22, 2023

We are very grateful for your fantastic review! Your positive experience with both the product and the team is truly exciting to hear. If you ever have any questions, please don't hesitate to contact us. 🤩

August 2, 2022

So far, so good. Just onboarded the app and had a few questions. Immediately had support from their CX team. I'm already impressed with the functionality of the app and can't wait to get started with more personalization.

Esker
United States
About 22 hours using the app
Rebuy replied August 2, 2022

Thank you for the review! We are so happy to hear you are loving the app and had such a positive experience with our support team. We look forward to a to see your store grow with additional personalization!

May 18, 2021

Rebuy has had a greater impact on our AOV than any other solution (hard-coded or app) that we've ever used!
The support is world-class, and always solution-oriented. John, James, Dylan, Strauss, and Myles have all been available, supportive, and go above and beyond to not only improve the platform but to solve specific situations that we have come across. I cannot recommend Rebuy enough!

PSTV
United States
About 21 hours using the app
November 16, 2020

Best app and team ever. The capabilities are endless, but honestly the team staying up until 3:30AM to help us get popups and cross-sells going before launch date was a huge selling point for us. And we haven't even started paying for it yet! Highly recommend this app.

Hush Blankets
Canada
About 16 hours using the app
Rebuy replied November 17, 2020

All time!! 💪 Thank you Strauss! 🐎 This is epic to hear and we have more to offer!! Let's keep it going! Thank you for sharing these war stories and the positive feedback as it makes a huge difference to our entire team. Super inspiring. So again, THANK YOU! 🕰

August 9, 2022

Wow this team is talented. Had a bit of trouble getting some features to work and their chat support took care of every request and even helped integrate an unsupported Subscription platform! Honestly, couldn't give this app a higher recommendation. Still waiting to measure lift from the utility, but so far its improved the customer journey on our store.

Emo's Not Dead
United States
About 16 hours using the app
Rebuy replied August 9, 2022

Thank you so much for the wonderful review! We couldn't be happier that you are enjoying your experience so far. Please let us know if there is anything else we can do to help get you set up for success!

April 29, 2022

Just installed this app and Flynn helped me fix the issue I faced right away. Great customer service and I really love 'Smart cart' feature -

The Daebak Company
United States
About 14 hours using the app
June 5, 2020

Incredible customer service. They had us up and making money from this app within 15 minutes. Looks great out of the box. Excited to see the difference this makes and how what future features are rolled out with such an agile team.

UMZU
United States
About 5 hours using the app
Rebuy replied June 5, 2020

Cheers fellas! Loving the feedback! Thank you! We’re thrilled to have you guys on board! And we’re just getting started too!! Yew! 😃 👋

September 26, 2022

Awesome app! And the best of all is the support in background. Jeffrey helped me to do some custom modifications for our store and I can't be happier. Thank you!!

ShareOriginal® Shop by Lena
Austria
About 2 hours using the app
Rebuy replied September 26, 2022

Thank you for the amazing review! We are happy to hear that you are having a great end to end experience with the product and the team. We look forward to watching your future success!

April 13, 2022

Unbelievable capabilities and the support staff, especially, Strauss, is AMAZING. Honestly, founders of Rebuy, Strauss deserves a raise. Absolute rockstar.

Frontline Boutique
United States
About 2 hours using the app