Reviews (740)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

May 8, 2023

currently has fulfilled 80% of the function i expected. Overall is good. The functions are super comprehensive which also means it takes more time than other app to set it up.

Aria Vent 🍁
Canada
14 days using the app
Rebuy replied May 9, 2023

We are grateful for your positive review! If you encounter any difficulties during the setup process, please feel free to contact us through the in-app chat. Our support team is always ready to assist you and will be delighted to help. 😊

Edited October 21, 2020

Rebuy is already making extra revenue for my store the first day I installed it. Straight forward to get up and running. UPDATE: This was supposed to be a 5 star review not 4... my mistake!

Dan Robinson
United States
14 days using the app
Rebuy replied October 20, 2020

That’s awesome! Congrats!! Thank you for the positive feedback!! What can we do to earn a 5 star review! That is our goal!! Please email me at john.erck@abovemarket.com and we will work hard to make this happen. Again thank you and stoked on your new sales!!

Edited May 20, 2020

What's the quickest way to add AOV and revenue? This app!

John and the Rebuy team is there all the way from installation to launch to optimizing different cross-sell widgets throughout the site. My favorite so far is the Recharge subscription checkout integration. I also like how they track cross-sell sales by updating the line item product properties so you can create custom reports later on. They also have a great slack community with liked mind e-commerce individuals that are constantly giving great feedback and feature requests.

With a 30 days free trial... it's basically free revenue.

-Chris @ Verve Coffee Roasters

Verve Coffee Roasters
United States
14 days using the app
Rebuy replied May 20, 2020

Chris we've been ⭐️ THRILLED ⭐️ to have the chance to work with you and your account. Your website https://www.vervecoffee.com is awesome and the recommended coffees and in checkout upsells turned out great!! So much more we can do too! Let's keep it going! There's always a next step and we are committed to taking care of your account one hundred percent and maximizing and personalizing every possible customer experience on site and beyond. Keep in touch! Thanks again Chris! Cheers!! ☕️☕️

September 26, 2022

Rebuy is an absolute beast (in the best way!!!) of a product – there is SO much you can do with Rebuy, and it's all incredibly easy to implement. The team is fantastic to work with (shoutout Jeffrey!), and overall would recommend to just about anyone! :)

L'AMARUE
United States
13 days using the app
Rebuy replied September 27, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy. We can't wait to see your continued success with the platform. Please let us know if you ever need any assistance!

September 23, 2020

One week in and I'm already seeing amazing results. Definitely the most revenue-impacting app that I have running. Annualized, according to the first week's trend, it will bring in 200k+ additional revenue each year and will most likely increase substantially as traffic also will increase. Store currently has 4 to 5,000 orders per month. I was struggling to find more reasons to keep Shopify Plus besides the lower transaction fees, and this is it it! This will be about 14.2k additional rev after I pay the app fee of $450/month + shopify plus fee $2000/month. No brainer, basically free money since the customer is already checking out. Increased AOV and bottom line. Not to mention Dylan and John were extremely helpful, thorough and fast during the initial set-up. Hands down my favorite app after seeing these results and working with the team there.

Obsession Shapewear
United States
13 days using the app
Rebuy replied September 23, 2020

Cheers to this! 🙌

July 7, 2020

I cannot say enough about the customer service. The team inside the slack channel are by far the most responsive I've worked with. We use this app for in cart & in checkout upsells, it is fast, easy and most importantly customizable.

Add this app if you like money.

Constantly Varied Gear
United States
13 days using the app
Rebuy replied July 7, 2020

Yeah buddy! That’s what’s up! Hahah. Thank you so much for the positive feedback! You guys have been awesome to work with. Super stoked to have you guys onboard. So cheers to that! And making more money too! High five! 👋 💀 😃

June 21, 2022

This app has many options for customization and helpful + responsive support team! Thank you Rebuy team!

Turquoise Skies
United States
13 days using the app
Rebuy replied June 23, 2022

Thank you for your feedback on the app and support! We are happy that you are enjoying your experience.

September 12, 2022

This app is great for converting one-time purchasers to subscribers. It's also good for upselling after someone adds a product to their cart. It is more than paying for itself in these ways!

WYRTH
Canada
13 days using the app
Rebuy replied September 12, 2022

Thank you so much for the great review! We are happy to see that you are seeing so much success with the app so far, and look forward to you gaining even more revenue as you continue to optimize the Rebuy features!

Edited January 5, 2024

We have had a great experience with this app and have seen our AOV increase from the start. Customer service is super kind and helpful and assisted us with a billing issue. Pricing is questionable though.

What a Crock Meals
United States
About 1 year using the app
Rebuy replied October 9, 2023

We sincerely apologize for the inconvenience and frustration you have experienced regarding the increase in fees. This has been escalated to our account team leadership to review and they will be reaching out to you directly to discuss the matter further. Once again, we apologize for any inconvenience this situation has caused and thank you for your patience and understanding.

July 21, 2022

I wish there was a 10 star rating I could give this app. Honestly, such a powerful tool, highly customizable. Above anything else, the team there is super smart and helpful. I can't recommend this app enough. Thank you!

SUPPLIER
Japan
13 days using the app
Rebuy replied July 21, 2022

Thank you so much for the review! We are happy to hear you had an excellent experience with our support team and are enjoying the app and all of its power!