Reviews (769)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business metrics such as conversions, average order value, and sales. Its AI-powered recommendations enhance customer engagement and increase cart sizes. Features include personalized recommendations, cross-selling, upselling, A/B testing, and customizable widgets. The user-friendly interface and smooth implementation are notable, with a support team praised for responsiveness and helpful strategic insights.

October 4, 2022

Absolutely amazing team. Ian is awesome and helped connect me with all the right people as well as introducing me to some great ReBuy strategies. They’ll definitely help you as much as possible, but the app itself is already very self explanatory even though there are so many features. It can be as simple or as customized as you want. Awesome app.

LugerGG
United States
23 days using the app
Rebuy replied October 5, 2022

Thank you for the great review! We are so happy to see that you are enjoying Rebuy and are excited to see your ROI grow with further optimizations our app can offer!

August 6, 2020

I was referred to ReBuy when looking for an app that would allow us to do in-cart add-on's. I got that and SO much more with ReBuy! I'm really excited by all the cross-sell, up-sell, and "bundle" options that ReBuy enables, and appreciate how helpful and hands-on their team has been with getting us set up perfectly. Would definitely recommend this to anyone with an ecomm store!

Kinfield
United States
23 days using the app
Rebuy replied August 6, 2020

Thank you for your review and giving us a chance to deliver results!! 🙏 😁 Thank you!

October 25, 2023

Rebuy's support service has been incredible so far. Really appreciate how much information each interaction has provided. A special thanks to Janet Gomez and Vinson who have gone above and beyond to help me with installation advice.

Sarah Chapman
United Kingdom
23 days using the app
Rebuy replied October 30, 2023

We're delighted to hear about your fantastic experience with our support team! Janet and Vinson are absolutely amazing, and we're so happy that they could assist you effectively. If you ever need more help or have questions, don't hesitate to reach out. We're here to support you all the way! 😊🌟🚀

March 26, 2022

Got to give this app 5 stars already. Been looking for a cross-sell app that was easy to customise with our product range. Both the introduction and support was excellent as are the documentation and guides.

Greenphones
Norway
23 days using the app
May 9, 2022

Great app for customized cross-sell/upsell feeds. The app is very complex, with many widget types. I would be great to offer better filtering rules to exclude products/collections/tags etc. Their support is also pretty quick. Recommend!

Vint & York
United States
Almost 2 years using the app
November 19, 2021

Hands down the best Shopify app I've ever installed. The product is just incredible. They've thought of everything, it's super fully featured. The performance and quality of the app is amazing, and the customer support will knock your socks off. I truly can't get over how incredible the experience of installing and using Rebuy has been.

Primally Pure
United States
22 days using the app
Edited May 4, 2021

App experience has been good. We've replaced two other apps with it while gaining additionaly functionality. Customer support has been particularly great, with quick responses to chat and the ability to schedule calls. Very helpful.

Xtrema Pure Ceramic Cookware
United States
20 days using the app
November 27, 2023

The app works great, but we had a few bugs with getting a Gift With Purchase offer live for Black Friday. The customer service team was amazing- fixing it almost immediately ON THANKSGIVING EVENING! We appreciate the great customer service!

Fontana Candle Co
United States
20 days using the app
Rebuy replied December 1, 2023

Thrilled you're loving the app! Sorry about the Black Friday hiccups, but we're stoked our customer service team saved the day on Thanksgiving evening. Your shoutout means the world to us – thanks a million!

December 14, 2021

Rebuy has a lot of features to easily boost AOV and provide a better user experience for customers, such as the smart cart. We wanted a standalone bundle page which wasn't an out of the box solution for Rebuy, but their amazing technical team coded it for us in a few days and its working perfectly. Highly recommend using this app, it quickly pays for itself.

Ritual Zero Proof
United States
19 days using the app
February 7, 2022

great app and good support. already seeing an increase in AOV. easy to use and install. highly recommend

Dushi Australia
Australia
19 days using the app