Rebuy Personalization Engine

Rebuy's support service has been incredible so far. Really appreciate how much information each interaction has provided. A special thanks to Janet Gomez and Vinson who have gone above and beyond to help me with installation advice.

Got to give this app 5 stars already. Been looking for a cross-sell app that was easy to customise with our product range. Both the introduction and support was excellent as are the documentation and guides.

Great app for customized cross-sell/upsell feeds. The app is very complex, with many widget types. I would be great to offer better filtering rules to exclude products/collections/tags etc. Their support is also pretty quick. Recommend!

Hands down the best Shopify app I've ever installed. The product is just incredible. They've thought of everything, it's super fully featured. The performance and quality of the app is amazing, and the customer support will knock your socks off. I truly can't get over how incredible the experience of installing and using Rebuy has been.

Rebuy is a must-have for anyone looking to increase their AOV. There are numerous upsell/cross-sell features in the app that are all customizable based on your product, brand and customer demo. The support team is also A++. Dylan was a rock star helping us with the setup and continues to give us valuable feedback on how to optimize the app for driving higher upsells/cross-sells. We’re seeing an immediate uptick in AOV after launching the app. 100% recommend.

Rebuy has a lot of features to easily boost AOV and provide a better user experience for customers, such as the smart cart. We wanted a standalone bundle page which wasn't an out of the box solution for Rebuy, but their amazing technical team coded it for us in a few days and its working perfectly. Highly recommend using this app, it quickly pays for itself.

App experience has been good. We've replaced two other apps with it while gaining additionaly functionality. Customer support has been particularly great, with quick responses to chat and the ability to schedule calls. Very helpful.

The app works great, but we had a few bugs with getting a Gift With Purchase offer live for Black Friday. The customer service team was amazing- fixing it almost immediately ON THANKSGIVING EVENING! We appreciate the great customer service!

great app and good support. already seeing an increase in AOV. easy to use and install. highly recommend

I've been with Rebuy for a littel over a year. There are some great things about rebuy in personalizing the customers experience but a lot of glitches as well that cause many customer complaints. I speak with rebuy maybe only once every few months. My rep I normally talk to was out of town for a long time and I was set up with a succes manager Max instead. We had a 30 min call and discussed some things we can do to make my site experience better for customers due to all the email complaints I have been receiving (6 changes we discussed to be exact). Their interface isn't the easiest to navigate so I asked Max to help. He did half of ONE task. When I kindly asked about the rest of the items he replied with a rude email that was jaw dropping telling me he "went out of his way" to do what he did and that I can do the rest of the things myself. WOW. Basically how dare I not be jumping for joy for him taking a couple minutes out his day to do what he did. Not the experience I would appreicate from a company I've given thousands to. I've also not seen any jump in my conversion rate since using this app.