Reviews (721)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates, noting significant sales increases and enhanced customer experiences. Key features include customizable smart carts, personalized recommendations, and bundling widgets, effective in upselling and cross-selling. The app also offers A/B testing for optimization. Exceptional customer support is frequently highlighted, with the team providing responsive, knowledgeable assistance and strategic advice. Additionally, its user-friendly interface and seamless integration with other platforms are well-appreciated.

January 10, 2023

This app is a game changer for my supplement brand! Before Rebuy I had to manage 3+ apps just to accomplish everything I wanted to do, and none of theme delivered the results expected or were as easy to use as Rebuy.

Support is A+ too. Tom and his entire team were able to help me with a theme issue quickly and efficiently.

As a small business owner who builds and does everything himself, I couldn't ask for a better app.

SteelFit USA
United States
7 days using the app
Rebuy replied January 11, 2023

Thank you for the review! Customer service is #1 for us and we try our hardest to achieve our customer's goals. Please let us know if there is ever anything else we can help with 😀

August 28, 2019

We're using this app to help us with three different upsells/cross-sells on our site. I'm beyond happy that I found an app that seems to be able to complete all three! Beyond this, the app is very intuitive, has great analytics, and is easy to set up simple tasks. The best part is that their customer service team rocks! They're willing to help and explain anything. I would 100% recommend this app.

Milk Street Store
United States
7 days using the app
Rebuy replied August 28, 2019

Thank you for the review! Customer service is #1 for us and we try our hardest to achieve our customer's goals. You've been a fun account to work with. So again, thank you! From all of us at Rebuy!! 🙌

July 14, 2022

BEST HELP I RECEIVED IN MY LIFE
He managed a lot of code fixes for us in a record time so we started to use rebuy thanks to him

HelloHello
Chile
7 days using the app
Rebuy replied July 15, 2022

Thank you SO much for the review. We are happy to hear you had an excellent experience with our support team!

December 28, 2021

Great customer support has helped us implement custom coding to support our needs with their app where possible.

Wine Connoisseur Shop
United States
7 days using the app
January 24, 2022

I downloaded this app purely for the post-purchase offer feature but was very happily surprised with many other features of which our website now uses. The Rebuy support team, in particular, are fantastic and always willing to help and solve problems fast. 100% recommend.

PREPD Hydration
Australia
7 days using the app
Edited August 9, 2020

Great app for adding an upsell widget to your store. We've tested a couple and none were as clean or customizable as this one. The Recharge subscription integration is a huge plus, not a lot of other upsell apps have this.

Huge shoutout to the customer service team and developers. We had a fix request, messaged customer service, and the fix was deployed in less than half an hour. That kind of turnaround speed is unheard of! These guys really care about their product and it shows! A+++

Cove
Canada
7 days using the app
Rebuy replied August 9, 2020

Super thankful for your review! Thank you! Please keep in touch and continue to let us know how to improve! We loving hearing from our customers. We are looking forward to working together for many years to come and helping you deliver A+ personalization site wide!! Yew!@ 🤙 🙏 👋

April 28, 2022

This app is amazing, I just installed it and have already seen an uplift! More importantly, the customer service has been INCREDIBLE!! Thanks team, you guys are the best!

The Daily Routine
Australia
7 days using the app
July 22, 2021

Rebuy is fantastic and so are the team! It spooked me a little with having to work with Shopify Script, but John helped me get everything set up and working exactly how I want. We're able to upsell multiple products and different discount rates straight from the cart. As an added bonus I'm also more comfortable and confident working with the script now as it's all ready to go!
We've had multiple orders come through with upsells thanks to Rebuy - exactly what we wanted!

PainPod®
Australia
6 days using the app
July 3, 2023

Rebuy is one of the best apps on the Shopify app store. It integrates effortlessly and has amazing functionality. The best 'smart cart'/upsell/gift with purchase app by far. The support is absolutely amazing. I have dealt with Colton, Lam and Cameron and all have been extremely helpful and attentive. Cameron was very quick to respond and provide a solution to an issue we had with Rebuy clashing with another app.

Some may view it as expensive but you get what you pay for in an amazing app with an amazing support team. The fact that they also offer a free trial is amazing. Try out Rebuy on your store, you won't regret it!

CurlyCo
Ireland
6 days using the app
Rebuy replied July 5, 2023

We're thrilled to hear that you've had such a positive experience with Rebuy! We are happy to hear that you are impressed with the functionality and exceptional support you received. Please reach out if you ever need anything else 🥳

January 7, 2024

I seriously cannot say enough good things about Rebuy. Their platform is super intuitive and easy to use, and if you do get stumped on anything their customer support is insanely helpful and I guarantee they can come up with a solution to any problem you have

PawsitiveVitals
United States
3 days using the app
Rebuy replied January 12, 2024

Thank you so much for your glowing review! 🌟 We're thrilled to hear that you find our platform intuitive and easy to use. It's wonderful to know our customer support team has been able to assist you effectively with any challenges. Your confidence in our ability to find solutions is greatly appreciated, and we're committed to continuing to provide top-notch service! 💪