Reviews (769)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business metrics such as conversions, average order value, and sales. Its AI-powered recommendations enhance customer engagement and increase cart sizes. Features include personalized recommendations, cross-selling, upselling, A/B testing, and customizable widgets. The user-friendly interface and smooth implementation are notable, with a support team praised for responsiveness and helpful strategic insights.

Edited March 15, 2023

The customer support is top notch -- they really went above and beyond to help us get our smart cart looking how we wanted. And we're already seeing some great results with it!

Siblings
United States
15 days using the app
Rebuy replied March 16, 2023

That's great to hear! We're so glad that our customer support was able to help you out and that you're already seeing positive results. We take pride in our customer support and are always striving to provide the best service possible. We look forward to hearing more success stories like yours!

February 9, 2022

A game-changer. If you do not have this product, you are leaving money on the table. Team is incredible, product is even better. Couldn't recommend more.

State and Liberty Clothing Company
United States
15 days using the app
September 15, 2022

Caveat: we are still very new to this app so we will publish update once we have used it for longer. So far we are happy with the results. It seems to do what it claims to do. After a few initial difficulties, Rebuy support (Bradley in particular) really helped us get going. In the middle of our onboarding we heard that Rebuy has entirely overhauled their pricing structure but luckily we got in before that so we are grandfathered into the old pricing structure! If not for that a small business like us would not have been able to afford the new pricing. We are optimistic and excited about this app; let's see how it goes!

Monkey Mind
United States
15 days using the app
Rebuy replied September 15, 2022

Hi Monkey Mind Team!

Thank you for the impressive review! We are happy to hear that you have been having such a wonderful experience with the Rebuy app and our Team thus far. Please don't hesitate to reach out should you have any questions :-)

September 12, 2023

Very nice app! We have had it for 5 days and it already increased our AOV by 50%. Super helpful staff! Quick and friendly replies and are helping with everything! I can very much recommend!

Bobbi Balloon DK
Denmark
14 days using the app
Rebuy replied September 13, 2023

Thank you for the wonderful feedback! It's amazing to hear our app boosted your AOV by 50% in just 5 days, and we're thrilled you're happy with our support team's assistance. Your recommendation is greatly appreciated, and we're here to keep delivering top-notch service to help your business succeed. Cheers to your ongoing success with us! 🚀🛒😊

May 8, 2023

currently has fulfilled 80% of the function i expected. Overall is good. The functions are super comprehensive which also means it takes more time than other app to set it up.

Aria Vent 🍁
Canada
14 days using the app
Rebuy replied May 9, 2023

We are grateful for your positive review! If you encounter any difficulties during the setup process, please feel free to contact us through the in-app chat. Our support team is always ready to assist you and will be delighted to help. 😊

Edited October 21, 2020

Rebuy is already making extra revenue for my store the first day I installed it. Straight forward to get up and running. UPDATE: This was supposed to be a 5 star review not 4... my mistake!

Dan Robinson
United States
14 days using the app
Rebuy replied October 20, 2020

That’s awesome! Congrats!! Thank you for the positive feedback!! What can we do to earn a 5 star review! That is our goal!! Please email me at john.erck@abovemarket.com and we will work hard to make this happen. Again thank you and stoked on your new sales!!

Edited May 20, 2020

What's the quickest way to add AOV and revenue? This app!

John and the Rebuy team is there all the way from installation to launch to optimizing different cross-sell widgets throughout the site. My favorite so far is the Recharge subscription checkout integration. I also like how they track cross-sell sales by updating the line item product properties so you can create custom reports later on. They also have a great slack community with liked mind e-commerce individuals that are constantly giving great feedback and feature requests.

With a 30 days free trial... it's basically free revenue.

-Chris @ Verve Coffee Roasters

Verve Coffee Roasters
United States
14 days using the app
Rebuy replied May 20, 2020

Chris we've been ⭐️ THRILLED ⭐️ to have the chance to work with you and your account. Your website https://www.vervecoffee.com is awesome and the recommended coffees and in checkout upsells turned out great!! So much more we can do too! Let's keep it going! There's always a next step and we are committed to taking care of your account one hundred percent and maximizing and personalizing every possible customer experience on site and beyond. Keep in touch! Thanks again Chris! Cheers!! ☕️☕️

September 26, 2022

Rebuy is an absolute beast (in the best way!!!) of a product – there is SO much you can do with Rebuy, and it's all incredibly easy to implement. The team is fantastic to work with (shoutout Jeffrey!), and overall would recommend to just about anyone! :)

L'AMARUE
United States
13 days using the app
Rebuy replied September 27, 2022

Thanks so much for your kind review! We are delighted to hear that you are enjoying your experience with Rebuy. We can't wait to see your continued success with the platform. Please let us know if you ever need any assistance!

September 23, 2020

One week in and I'm already seeing amazing results. Definitely the most revenue-impacting app that I have running. Annualized, according to the first week's trend, it will bring in 200k+ additional revenue each year and will most likely increase substantially as traffic also will increase. Store currently has 4 to 5,000 orders per month. I was struggling to find more reasons to keep Shopify Plus besides the lower transaction fees, and this is it it! This will be about 14.2k additional rev after I pay the app fee of $450/month + shopify plus fee $2000/month. No brainer, basically free money since the customer is already checking out. Increased AOV and bottom line. Not to mention Dylan and John were extremely helpful, thorough and fast during the initial set-up. Hands down my favorite app after seeing these results and working with the team there.

Obsession Shapewear
United States
13 days using the app
Rebuy replied September 23, 2020

Cheers to this! 🙌

July 7, 2020

I cannot say enough about the customer service. The team inside the slack channel are by far the most responsive I've worked with. We use this app for in cart & in checkout upsells, it is fast, easy and most importantly customizable.

Add this app if you like money.

Constantly Varied Gear
United States
13 days using the app
Rebuy replied July 7, 2020

Yeah buddy! That’s what’s up! Hahah. Thank you so much for the positive feedback! You guys have been awesome to work with. Super stoked to have you guys onboard. So cheers to that! And making more money too! High five! 👋 💀 😃