Reviews (749)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

August 17, 2023

GREAT experience with Rebuy so far. Our onboarding partner, Keaton, customized our smart cart to have everything we wanted, things that other apps could not support. He also executed everything quicker than I would ever expect! I'm very impressed with how customizable the widgets and cart are and am excited to use it more across our website.

Kindra
United States
6 days using the app
Rebuy replied August 19, 2023

Thank you for sharing your fantastic experience with Rebuy! We're delighted to hear that Keaton has provided such excellent support, customizing your smart cart to meet your specific needs and executing it swiftly. It's wonderful to know that you're impressed with the customization options of our widgets and cart. We're excited for the opportunity to continue supporting you and enhancing your website's functionality.

April 25, 2022

This app has been amazing for us. At first, challenging to set up, but with the help from the support staff, especially Zach, he was able to guide me through the correct setup across multiple widgets. We had required custom coding and Zach went OVER and BEYOND to help. Honestly, the guy below said something about Strauss deserving a pay raise, but I'd like to nominate Zach for that pay raise because he is just as AWESOME

Sunset Boutique
United States
6 days using the app
September 22, 2021

Really great app if you're looking to increase your ROI, the customer support is superb as well and they are very willing to help. Zach from Rebuy especially is the MVP!

PawmisedLand
Malaysia
5 days using the app
February 7, 2022

This app is great for what we need. We added it purely for the GWP option but ended up using so many more widgets. The smart cart is great and really helps conversion - the shipping bar, cross sell and recommendations are really fantastic. Also having the discount code box in the cart is helpful. The developers helped us with customizing a few widgets for what we really needed.

Businessandpleasureco.com.au
Australia
5 days using the app
October 19, 2021

Great people, great app. easy to get set up and get started with all our upsells. Their app gives you great features for shopify plus.

Plug.tech
United States
4 days using the app
August 2, 2021

I am running a 7 figure store and this is the best Shopify app available in the market for Upsell, cross-sell, increasing AOV etc. This is a must-have app for any Shopify store out there. It not only increases your AOV it also increase your conversion to a great extend. They have very friendly customer care support, They helped me with the installation and going live.

Omega Walk
Singapore
4 days using the app
June 3, 2020

John was amazing, one of the best customer support services I have received on any Shopify app, by far. They're gonna add abandoned cart emails too, can't wait for that! :)

Go Schwifty!
United Kingdom
3 days using the app
Rebuy replied June 3, 2020

You got it! Yes we are! Thank you for the positive feedback! This makes a huge difference to us! So again, thank you!! And stay tuned for the abandoned cart emails!! :)

Edited May 26, 2023

This App paid itself 10 time over in just the first day of installation, just running post purchase widget. It's more efficient than zipify OCU app because of the rule based approach. Wished i found this app 3 years earlier. Excited to dive into the other widgets.

Nitecore Singapore
Singapore
2 days using the app
Rebuy replied May 26, 2023

Thank you so much for reaching out and sharing your incredible success with our app! Your message has truly made our day, and we couldn't be happier to hear about the results you are seeing!

We designed our app with efficiency and effectiveness in mind, and we're thrilled to hear that our rule-based approach has proven to be more efficient than zipify OCU app for you.

If you have any questions or need further assistance, please don't hesitate to reach out to us. We're here to support you every step of the way.

July 13, 2021

Amazing and and team that is very helpful with support. We were looking for a better cart solution and by far this is the best solution we have used. So many options for increasing AOV.

CBD Living
United States
2 days using the app
November 23, 2019

This is an excellent app! So glad i found it. It provides so much value. Very easy to navigate! They are also extremely helpful and fast! Top notch service and John is the best. Highly recommend.

Midori Family
United States
2 days using the app
Rebuy replied November 29, 2019

Thank you! 🙌