Reviews (740)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

May 30, 2024

The setup process with Rebuy was smooth and easy! I worked with Suki and she was extremely helpful, attentive, and prompt! Anytime I had a question that seemed easier to explain face to face she'd get a zoom meeting scheduled asap. It made it so easy to understand what was happening and how the setup and implementation process was going. We are loving the ease of use and the upsell features Rebuy offers. Highly recommend!

a boutique by Rachel Clark
United States
3 months using the app
Rebuy replied June 7, 2024

Thank you for sharing your positive experience! We're glad to hear that Suki made the setup process smooth and easy for you. It's wonderful to know you're enjoying the ease of use and upsell features of Rebuy. We appreciate your recommendation! 😊

June 5, 2024

Suki was extremely friendly and helpful with the launch of my store. As someone with little experience in website development, she explained things to me in a way I understood. She and her team were very responsive!

DSG OUTERWEAR
United States
About 2 months using the app
Rebuy replied June 7, 2024

Thank you so much for your kind words! We're thrilled to hear that Suki and her team were able to make your store launch smooth and understandable. We'll be sure to pass along your compliments to her! 😊

May 29, 2024

Very smooth implementation process! Suki, the Launch Manager as well as Monica, the Merchant Success Manager have both been excellent to work with and available to assist with any questions along the process. The app setup has been pretty straight forward and I appreciate the seamless integration that Rebuy has with other platforms like review and subscription apps. Already seeing a return less than a week after launch!

Knobel Spirits
United States
30 days using the app
Rebuy replied June 7, 2024

Thank you for your wonderful feedback! It's great to hear that Suki and Monica provided excellent support during the implementation process. We're thrilled that you're already seeing a return so quickly and enjoying the seamless integration with other platforms! 🌟

June 13, 2024

Dante Maxwell has been super helpful with managing our account. He has showcased each area of Rebuy that we can utilise and test to increase our AOV and has demonstrated work around's for any issues we are facing. Very pleased with his assistance and guidance.

VOGUE Collection
United Kingdom
About 1 month using the app
Rebuy replied June 14, 2024

Thank you for sharing your experience! We're delighted to hear that Dante's assistance and guidance have been so valuable in managing your account and increasing your AOV. We'll make sure to pass along your kind words to him. 😊

May 16, 2024

I am thoroughly impressed with the exceptional service provided by Keaton and Kalum at Rebuy. They went above and beyond in assisting us with customizations on our ReBuy widgets. Their expertise and dedication ensured that every detail was meticulously addressed, enhancing the functionality and appearance of our widgets significantly. Their customer service was outstanding, as they were always prompt, professional, and attentive to our needs.

The Rebuy platform itself is incredibly versatile and user-friendly, offering a range of features that have greatly improved our ecommerce operations. I highly recommend Rebuy to anyone looking for a robust solution for their ecommerce needs.

Nēmah
United States
About 1 year using the app
Rebuy replied May 24, 2024

Thank you for your wonderful review! We’re delighted that Keaton and Kalum’s dedication and expertise made such a positive impact on your experience. It’s great to hear that the Rebuy platform has been a valuable asset to your ecommerce operations. 🌟

May 9, 2024

By far the most amazing customer support of all time. Of any company of any industry. Above and beyond to fix an issue that i caused by installing another app. Truly outstanding and I recommend this product to everyone as they will go above and beyond for customisations as well. I was saved from a literal million dollar disaster with expert support, in minutes of me asking for help. I wish I could sent a tip through here to K.

Select Australia
Australia
9 months using the app
Rebuy replied May 24, 2024

Thank you so much for your incredible feedback! We’re overjoyed to hear that our team could turn things around for you so swiftly. We’ll make sure Keri knows just how much you appreciate their exceptional support. 🙌✨

April 30, 2024

This is likely our first review of many... Our store has been using Rebuy for almost 6 months now and we have nothing but good things to say. Our AOV has greatly increased since this time last year, and we are continuously refining the app's features to improve our CVR. Whenever we have questions, their Support Team is quick to give us acceptable solutions. Today, in particular, Dashona was exceptionally helpful in troubleshooting a tricky issue for me. She was committed to finding a solution, and she was able to provide a fix within the same day as my initial request. We can't recommend Rebuy enough!

Eagle Creek
United States
9 months using the app
Rebuy replied May 3, 2024

Thank you for taking the time to share such a fantastic review! Dashona exemplifies our commitment to prompt and effective support—glad she could assist with your issue so quickly. We appreciate your strong recommendation and look forward to many more months of successful collaboration! 🌟💪

June 10, 2024

amazing app for conversion rate optimization and the team is incredibly helpful!!

alice mushrooms
United States
Over 1 year using the app
Rebuy replied June 14, 2024

Thank you for your fantastic feedback! We're thrilled that our app is boosting your conversion rates and that you find our team helpful. We're here to support your success every step of the way! 🚀

May 16, 2024

This app is fantastic, plenty of features and fills the needs of our marketing/promotional campaigns. The team at Rebuy have been amazing in helping to setup and further enhance our website.

Max is our go-to guy, knowledgeable and fast, we can take an idea to him on what we would like to achieve and he always comes back with a solution.

The Mad Hueys
Australia
About 2 months using the app
Rebuy replied May 24, 2024

Thank you for your kind words! We’re thrilled to hear the app is meeting your marketing needs and that Max has been so helpful. We’ll make sure he knows how much you appreciate his support and expertise! 🌟

November 11, 2024

Rebuy has been a total game-changer for our store! Implementation was incredibly smooth. Once we had everything set up the initial wins started rolling in right from the get-go. The user-friendly design made it so easy to customize without any complicated setup or coding needed. On top of that, their support team is fantastic! Anytime we had questions or needed help with optimization, they were responsive, knowledgeable, and always ready to go above and beyond. Highly recommend Rebuy for anyone looking to boost conversions and create a more personalized shopping experience!

MTN OPS
United States