Reviews (749)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

April 29, 2022

Just installed this app and Flynn helped me fix the issue I faced right away. Great customer service and I really love 'Smart cart' feature -

The Daebak Company
United States
About 14 hours using the app
November 17, 2023

Awesome App. Great customer support. Cant go wrong!

Battle Cat Co.
United States
About 13 hours using the app
Rebuy replied November 20, 2023

Thanks a bunch for the awesome feedback! We're thrilled you love the app and find our customer support great. If you ever need anything or have questions, we're here for you. Can't wait to keep supporting your success! 😊🌟🚀

June 5, 2020

Incredible customer service. They had us up and making money from this app within 15 minutes. Looks great out of the box. Excited to see the difference this makes and how what future features are rolled out with such an agile team.

UMZU
United States
About 5 hours using the app
Rebuy replied June 5, 2020

Cheers fellas! Loving the feedback! Thank you! We’re thrilled to have you guys on board! And we’re just getting started too!! Yew! 😃 👋

July 24, 2023

We just installed recently but wanted to leave a review about the customer service. Amazing! I worked with "Isaac" and he solved the 2 issues I had almost immediately. I have almost no development experience and everything was pretty much plug and play. I'm encouraged about this company/app and will report back on the analytics once we have had it running for a little while.

REP Provisions
United States
About 3 hours using the app
Rebuy replied July 27, 2023

Thank you for taking the time to share your feedback! We're delighted to hear that you had a great experience with our customer service and that everything went smoothly during the installation process. We look forward to hearing about your analytics and are here to assist whenever you need us!

September 26, 2022

Awesome app! And the best of all is the support in background. Jeffrey helped me to do some custom modifications for our store and I can't be happier. Thank you!!

ShareOriginal® Shop by Lena
Austria
About 2 hours using the app
Rebuy replied September 26, 2022

Thank you for the amazing review! We are happy to hear that you are having a great end to end experience with the product and the team. We look forward to watching your future success!

April 13, 2022

Unbelievable capabilities and the support staff, especially, Strauss, is AMAZING. Honestly, founders of Rebuy, Strauss deserves a raise. Absolute rockstar.

Frontline Boutique
United States
About 2 hours using the app
August 23, 2019

Just getting started. I'm happy with the app so far. Added upsells to my shopping cart and the developer answered my question almost immediately.

Arrabellia
United States
About 1 hour using the app
Rebuy replied August 23, 2019

Great! Thanks for installing. Contact us if you have any further questions or need help getting anything else setup. Thanks!

Edited August 15, 2019

Easy to setup and responsive customer support. I used the app to add Also Bought recommendations to my product pages. Would be great if the app could exclude results for items that are out of stock. Other than that great app.

Store Concepts
United States
31 minutes using the app
Rebuy replied August 21, 2019

We appreciate your feedback! Thank you! We've relayed this feedback through our product development team and are working hard to upgrade the recommended products algorithm to exclude OOS products from the results. Thank you for your feedback and 5 star review. This helps so much. Thank you!

September 3, 2019

Very good marketing app and customer service is A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Guitars On Main
United States
20 minutes using the app
Rebuy replied September 3, 2019

Thank you for the positive review! Makes a huge difference for us. We enjoyed working with you on your account. And, for what it's worth, we also value music at Rebuy, and, many of us here are musicians. So again, thank you and we had fun working with you. We wish you the utmost of success online at https://guitarsonmain.com and in person in Mount Joy, Pennsylvania. Rock on. All the best. - Rebuy Team 🎸🎶

March 9, 2023

Adding the Rebuy Personalization Engine has been a great experience so far.

Rich M. has done an phenomenal job onboarding us and ensuring we are maximizing our data source opportunities to put the right products in front of customers are the right time.

We're only a few weeks in and Rebuy has boosted our AOV by 26%.

We look forward to even better results as we enter our higher velocity sales seasons.

ThermoFlask
United States
1 minute using the app
Rebuy replied March 9, 2023

We just wanted to drop a quick note and express our gratitude for your review for Rebuy. Your feedback is highly valued, and we are pumped to learn that you had a positive experience with our company. We are thrilled that Rich and Rebuy have been able to assist you in achieving a significant increase in your sales in a short period of time. If you require any further assistance, please do not hesitate to contact us 👋