Reviews (770)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting business metrics such as conversions, average order value, and sales. Its AI-powered recommendations enhance customer engagement and increase cart sizes. Features include personalized recommendations, cross-selling, upselling, A/B testing, and customizable widgets. The user-friendly interface and smooth implementation are notable, with a support team praised for responsiveness and helpful strategic insights.
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Rebuy is one of the best apps I have encountered lately. The product works great, and I have seen revenue almost immediately. I would like to mention Reza Zohori. He guided me from the beginning till now. He has demonstrated expertise, helpfulness, and professionalism with all the widgets and settings. He is definitely an asset. Great app... I encourage everyone to give it a try...
Adela Nava
FabCreates
Thank you so much for the glowing feedback! We're thrilled to hear that Rebuy has been one of the best apps for you and that Reza has been a valuable guide. We appreciate your encouragement to give it a try! If you ever need more assistance or have questions, feel free to reach out. 😊
Really great! Works perfectly, easy to install and great service. It really does the job of many apps.
I love the way the app integrates seamlessly with our store. And the Replenish email option is an excellent feature for us. Had a few teething issues during set up but they were sorted out straight away by the great customer service! In addition, Flynn did an excellent job helping to style our Smart cart.
This app will generate us significant extra revenue. As we scale our advertising it will be a game changer. In testing, we are seeing it increase Average Order Value on about 60% of orders.
Thank you for the great review! We are so happy to see your success thus far and can't wait to see you continue to thrive with the Rebuy app!
This app has been truly transformational to our store. Lots of functionality, customization, and the support from the Rebuy Dev team has been next level. Any questions (stemming from "How do I change this color" to custom code) have been resolved within 24 hours. Very impressed and will be confidently recommending this app to fellow colleagues.
Thank you for your fantastic feedback! We're delighted our app has positively impacted your store and you've had a great experience with our support team. We look forward to continuing to support you, so feel free to reach out anytime. Have a fantastic day and happy selling! 😄
Platform in it's core product is really good, the ability to add products at the cart helps drive revenue and increase AOV. Some of the other features are pretty buggy though and haven't work particularly well for us so far, but the support I have received from our account manager Monica has always been extremely attentive and fast to look at the issues.
Thanks for sharing your thoughts! We're glad to hear the core product and the ability to add products to the cart have been beneficial for driving revenue and increasing AOV. We apologize for any issues you've encountered with other features, and we appreciate your patience. It's fantastic to know that Monica, your account manager, has been attentive and quick to address any concerns. If you ever need further assistance or have additional feedback, feel free to reach out. We're here to help! 😊💻🛠️
We just downloaded the rebuy app during a very high-stress time. Aaron was beyond helpful and attentive! He helped get all of our widgets set up prior to black Friday. Great customer service, very excited to start utilizing this platform
Thank you so much for this wonderful review! We are excited to hear about your positive experience with the product and the team. Please don't ever hesitate to reach out with any questions.
Our fees were doubled without any explanation. This is absolutely ridiculous.
We apologize for the frustration you've encountered in regards to billing. Our account team leadership has been notified to investigate this issue, and they have since reached out to you to discuss it in detail. We appreciate your patience and understanding during this process and hope to have this resolved very soon!
I found Rebuy to be easy to implement, very intuitive, with seamless integration and almost no delay between changing things in Rebuy and seeing them implemented on our live site. I opened a chat support with a few early questions and that turned into a weeklong, ongoing chat with the same chat agent, Tom, where I fired dozens of questions about how to do certain things and how to implement desired setups. Between the chat support and help guides I was able to build out 10x more functionality with this in 3 days than I did with a previous upsell app over 9 months. I got responses from Tom at all hours of the day and night and rarely had any kind of delay in response. At certain points I sent a bulleted list of questions and got prompt and diligent follow-up on each one of my questions.
Thank you so much for your feedback! We're thrilled to hear about your positive experience with Rebuy and the exceptional support provided by Tom. Your success in implementing and maximizing the functionality of Rebuy in such a short time is truly impressive, and we're here to ensure your continued satisfaction. If you ever have more questions or need assistance, don't hesitate to reach out – we're always here to help you achieve even more with Rebuy!
Love Rebuy! I use it for both of my stores and it's been amazing. Jordan is a great help at getting it implemented on the site. Our AOV has increased. It's a no-brainer to have this app. It pays for itself. Nothing bad to say.