Reviews (770)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business metrics such as conversions, average order value, and sales. Its AI-powered recommendations enhance customer engagement and increase cart sizes. Features include personalized recommendations, cross-selling, upselling, A/B testing, and customizable widgets. The user-friendly interface and smooth implementation are notable, with a support team praised for responsiveness and helpful strategic insights.

November 11, 2022

I would give this app, and their staff 10 stars, if I could. Incredibly easy to install and customers start reaping the benefits within moments as does our AOV. We set up the post purchase widget and tiered progress bar immediately and can't wait to really dive deep into the data sources to really customize more widgets. Christian has been AMAZING to work with, absolutely flawless. Every question we have had, every request, he has always answered promptly and really gone above and beyond for us. He has also provided us with several additional tools that will help us learn how to get even more out of Rebuy. This is easily the most valuable app that we have installed on Shopify at this time.

Kanga Care
United States
7 days using the app
Rebuy replied November 13, 2022

Hi Kanga Care Team!

Thanks for the awesome review! We are so glad that you are having an outstanding experience with Rebuy! We look forward to watching your future success :-)

September 18, 2023

We are just starting our experience with Rebuy and we have been so impressed with their willingness to dive in and tackle some of the unique challenges we have with our store. Rich Matukaitis has been very helpful in the process of integrating some of our custom features with their out-of-the-box capabilities. Beau Hoge has also been a great resource in making sure we hit out admittedly tight timeline.

Perk Energy
United States
7 days using the app
Rebuy replied September 21, 2023

Thank you for your kind words! We're thrilled to hear that Rich and Beau have been instrumental in helping you integrate your custom features seamlessly with Rebuy's capabilities. If you ever have more questions or need assistance, please don't hesitate to reach out – we're here to support your success!

September 19, 2023

Installing this app is a non brainer if your goal is to increase AOV. The cherry on top is the level of support I have received from the Rebuy team. They absolutely rock! In a time where most support minimal, it's refreshing to receive support calls/chats with real people. Great app & great team!

Serendipity Bath & Body
United States
7 days using the app
Rebuy replied September 21, 2023

We greatly appreciate your wonderful feedback! It's truly exciting to learn that Rebuy has had such a positive impact on your AOV, and we're delighted that you value our committed support team. Rest assured, we're fully committed to ensuring your ongoing success, and we'll maintain our dedication to delivering excellent service!

August 28, 2019

We're using this app to help us with three different upsells/cross-sells on our site. I'm beyond happy that I found an app that seems to be able to complete all three! Beyond this, the app is very intuitive, has great analytics, and is easy to set up simple tasks. The best part is that their customer service team rocks! They're willing to help and explain anything. I would 100% recommend this app.

Milk Street Store
United States
7 days using the app
Rebuy replied August 28, 2019

Thank you for the review! Customer service is #1 for us and we try our hardest to achieve our customer's goals. You've been a fun account to work with. So again, thank you! From all of us at Rebuy!! 🙌

July 14, 2022

BEST HELP I RECEIVED IN MY LIFE
He managed a lot of code fixes for us in a record time so we started to use rebuy thanks to him

HelloHello
Chile
7 days using the app
Rebuy replied July 15, 2022

Thank you SO much for the review. We are happy to hear you had an excellent experience with our support team!

Edited August 9, 2020

Great app for adding an upsell widget to your store. We've tested a couple and none were as clean or customizable as this one. The Recharge subscription integration is a huge plus, not a lot of other upsell apps have this.

Huge shoutout to the customer service team and developers. We had a fix request, messaged customer service, and the fix was deployed in less than half an hour. That kind of turnaround speed is unheard of! These guys really care about their product and it shows! A+++

Cove
Canada
7 days using the app
Rebuy replied August 9, 2020

Super thankful for your review! Thank you! Please keep in touch and continue to let us know how to improve! We loving hearing from our customers. We are looking forward to working together for many years to come and helping you deliver A+ personalization site wide!! Yew!@ 🤙 🙏 👋

April 28, 2022

This app is amazing, I just installed it and have already seen an uplift! More importantly, the customer service has been INCREDIBLE!! Thanks team, you guys are the best!

The Daily Routine
Australia
7 days using the app
July 3, 2023

Rebuy is one of the best apps on the Shopify app store. It integrates effortlessly and has amazing functionality. The best 'smart cart'/upsell/gift with purchase app by far. The support is absolutely amazing. I have dealt with Colton, Lam and Cameron and all have been extremely helpful and attentive. Cameron was very quick to respond and provide a solution to an issue we had with Rebuy clashing with another app.

Some may view it as expensive but you get what you pay for in an amazing app with an amazing support team. The fact that they also offer a free trial is amazing. Try out Rebuy on your store, you won't regret it!

CurlyCo
Ireland
6 days using the app
Rebuy replied July 5, 2023

We're thrilled to hear that you've had such a positive experience with Rebuy! We are happy to hear that you are impressed with the functionality and exceptional support you received. Please reach out if you ever need anything else 🥳

July 28, 2022

Abolutly incredible support from you guys. Had some minor issues to get my stuff to run like I wanted to. They done everything to make me happy in no time.

Johnnys Clipper
Germany
6 days using the app
Rebuy replied July 29, 2022

Thank you so much for the review. We are happy to hear you had an excellent experience with our support team!

January 6, 2024

I had a consultation with Rich. I thought it was going to be a fairly normal integration call talking me through the features of Rebuy. What I got was a thorough, insightful consultation on my entire web sales strategy that was incredibly useful.

Now that we've continued integration with Rebuy, we appreciate how advanced and effective their tech is. But the team and service truly set them apart. They really care about your online business and want you to succeed.

Black Flag Provisions™
United States
6 days using the app
Rebuy replied January 12, 2024

We're delighted to hear about your positive experience with Rich and the impactful consultation you received! 🚀 It's fantastic to know that our integration has proven beneficial and that our team's dedication to your online business success shines through. Your recognition of both our technology and service is truly appreciated. We're here to support your journey every step of the way! 💼🌐💙