Reviews (786)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling, cross-selling, and personalization. They praise its AI-powered recommendations, customizable widgets, and smart cart features, all within a user-friendly interface that integrates smoothly with Shopify. Exceptional customer support is also frequently highlighted, with a team that provides responsive, knowledgeable assistance and strategic advice.

Edited February 21, 2023

Works great and has awesome implementations I haven't seen anywhere else. Definitely worth at least testing on your store you wont regret it. Rich was super helpful giving advice on how we can improve!

Qhemet Biologics
United States
About 22 hours using the app
Rebuy replied February 22, 2023

We are very grateful for your fantastic review! Your positive experience with both the product and the team is truly exciting to hear. If you ever have any questions, please don't hesitate to contact us. 🤩

August 2, 2022

So far, so good. Just onboarded the app and had a few questions. Immediately had support from their CX team. I'm already impressed with the functionality of the app and can't wait to get started with more personalization.

Esker
United States
About 22 hours using the app
Rebuy replied August 2, 2022

Thank you for the review! We are so happy to hear you are loving the app and had such a positive experience with our support team. We look forward to a to see your store grow with additional personalization!

May 18, 2021

Rebuy has had a greater impact on our AOV than any other solution (hard-coded or app) that we've ever used!
The support is world-class, and always solution-oriented. John, James, Dylan, Strauss, and Myles have all been available, supportive, and go above and beyond to not only improve the platform but to solve specific situations that we have come across. I cannot recommend Rebuy enough!

PSTV
United States
About 21 hours using the app
November 16, 2020

Best app and team ever. The capabilities are endless, but honestly the team staying up until 3:30AM to help us get popups and cross-sells going before launch date was a huge selling point for us. And we haven't even started paying for it yet! Highly recommend this app.

Hush Blankets
Canada
About 16 hours using the app
Rebuy replied November 17, 2020

All time!! 💪 Thank you Strauss! 🐎 This is epic to hear and we have more to offer!! Let's keep it going! Thank you for sharing these war stories and the positive feedback as it makes a huge difference to our entire team. Super inspiring. So again, THANK YOU! 🕰

April 29, 2022

Just installed this app and Flynn helped me fix the issue I faced right away. Great customer service and I really love 'Smart cart' feature -

The Daebak Company
United States
About 14 hours using the app
November 17, 2023

Awesome App. Great customer support. Cant go wrong!

Battle Cat Co.
United States
About 13 hours using the app
Rebuy replied November 20, 2023

Thanks a bunch for the awesome feedback! We're thrilled you love the app and find our customer support great. If you ever need anything or have questions, we're here for you. Can't wait to keep supporting your success! 😊🌟🚀

June 5, 2020

Incredible customer service. They had us up and making money from this app within 15 minutes. Looks great out of the box. Excited to see the difference this makes and how what future features are rolled out with such an agile team.

UMZU
United States
About 5 hours using the app
Rebuy replied June 5, 2020

Cheers fellas! Loving the feedback! Thank you! We’re thrilled to have you guys on board! And we’re just getting started too!! Yew! 😃 👋

July 24, 2023

We just installed recently but wanted to leave a review about the customer service. Amazing! I worked with "Isaac" and he solved the 2 issues I had almost immediately. I have almost no development experience and everything was pretty much plug and play. I'm encouraged about this company/app and will report back on the analytics once we have had it running for a little while.

REP Provisions
United States
About 3 hours using the app
Rebuy replied July 27, 2023

Thank you for taking the time to share your feedback! We're delighted to hear that you had a great experience with our customer service and that everything went smoothly during the installation process. We look forward to hearing about your analytics and are here to assist whenever you need us!

August 23, 2019

Just getting started. I'm happy with the app so far. Added upsells to my shopping cart and the developer answered my question almost immediately.

Arrabellia
United States
About 1 hour using the app
Rebuy replied August 23, 2019

Great! Thanks for installing. Contact us if you have any further questions or need help getting anything else setup. Thanks!

Edited August 15, 2019

Easy to setup and responsive customer support. I used the app to add Also Bought recommendations to my product pages. Would be great if the app could exclude results for items that are out of stock. Other than that great app.

Store Concepts
United States
31 minutes using the app
Rebuy replied August 21, 2019

We appreciate your feedback! Thank you! We've relayed this feedback through our product development team and are working hard to upgrade the recommended products algorithm to exclude OOS products from the results. Thank you for your feedback and 5 star review. This helps so much. Thank you!