Reviews (770)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting business metrics such as conversions, average order value, and sales. Its AI-powered recommendations enhance customer engagement and increase cart sizes. Features include personalized recommendations, cross-selling, upselling, A/B testing, and customizable widgets. The user-friendly interface and smooth implementation are notable, with a support team praised for responsiveness and helpful strategic insights.
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I seriously cannot say enough good things about Rebuy. Their platform is super intuitive and easy to use, and if you do get stumped on anything their customer support is insanely helpful and I guarantee they can come up with a solution to any problem you have
Thank you so much for your glowing review! 🌟 We're thrilled to hear that you find our platform intuitive and easy to use. It's wonderful to know our customer support team has been able to assist you effectively with any challenges. Your confidence in our ability to find solutions is greatly appreciated, and we're committed to continuing to provide top-notch service! 💪
John was amazing, one of the best customer support services I have received on any Shopify app, by far. They're gonna add abandoned cart emails too, can't wait for that! :)
You got it! Yes we are! Thank you for the positive feedback! This makes a huge difference to us! So again, thank you!! And stay tuned for the abandoned cart emails!! :)
This App paid itself 10 time over in just the first day of installation, just running post purchase widget. It's more efficient than zipify OCU app because of the rule based approach. Wished i found this app 3 years earlier. Excited to dive into the other widgets.
Thank you so much for reaching out and sharing your incredible success with our app! Your message has truly made our day, and we couldn't be happier to hear about the results you are seeing!
We designed our app with efficiency and effectiveness in mind, and we're thrilled to hear that our rule-based approach has proven to be more efficient than zipify OCU app for you.
If you have any questions or need further assistance, please don't hesitate to reach out to us. We're here to support you every step of the way.
Amazing and and team that is very helpful with support. We were looking for a better cart solution and by far this is the best solution we have used. So many options for increasing AOV.
Great customer service team. Very responsive and effective.
Thanks a bunch for the kind words! 🌟 We're thrilled to hear that you've had a great experience with our customer service team. Being responsive and effective is what we aim for, and it's awesome to know we hit the mark for you. If you ever need assistance or have more feedback, we're always here for you! 👍😊
Customer Success team was fabulous to work with and already seeing the upsell add profit to our AOV. Awesome experience!
We are so appreciative of your fantastic review! We are delighted to know that your experience with Rebuy has been so positive. If there is anything else we can do to help you keep succeeding, please don't hesitate to let us know!
This is an excellent app! So glad i found it. It provides so much value. Very easy to navigate! They are also extremely helpful and fast! Top notch service and John is the best. Highly recommend.
Thank you! 🙌
Awesome app, installed it 2 days ago and already jumped on a call with their team and have a cart cross sell and drawer upsell set up...and sales are coming through.
Thanks so much for the review! We are so happy that you are having a great experience with Rebuy and we are excited to see your future success!
It works fine but then I found my abandoned checkout got higher. And many customers told me they were unable to checkout. Shopify support team found the cause is from Rebuy. So I had to remove the app. Nice functionality but it doesn’t mean anything if my conversion goes down
[UPDATE - Thank you for providing details from the Shopify thread. It appears this may be related to displaying discount codes. We are actively looking into this right now!] Hi! We haven’t heard of this before! Let’s connect and dig into this further asap. If there is something going on I’d love to know the specifics and what theme or 3rd party code could be involved. I’m sure we can produce a fast fix for your store. Please email me at john.erck at rebuyengine.com here to help! We can produce a fix quickly the moment we can find any specific item at play. Did shopify provide any detail you can share?
The app cost 100$/month and is not even multi-language. This is a feature that should be in ANY Shopify app this day if you pay that price. We were not able to use it and paid for the first month. We would really appreciate a refund.
[Update] -
We have refunded you in full and have reached out multiple times to see how we can resolve this issue. We look forward to hearing back from you.
Hi Growers & Co. Team,
Thanks for the review. We do have some options on how to translate the widgets and will reach out to show you how. We will also discuss the refund when we reach out.