Reviews (749)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates through effective upselling and cross-selling. They appreciate its customizable widgets, smart cart features, and personalized product recommendations, which easily integrate with Shopify and require minimal technical knowledge. The support team is frequently praised for being responsive and knowledgeable, contributing to the app's continuous improvement and innovation in meeting market needs.

May 16, 2024

This app is fantastic, plenty of features and fills the needs of our marketing/promotional campaigns. The team at Rebuy have been amazing in helping to setup and further enhance our website.

Max is our go-to guy, knowledgeable and fast, we can take an idea to him on what we would like to achieve and he always comes back with a solution.

The Mad Hueys
Australia
About 2 months using the app
Rebuy replied May 24, 2024

Thank you for your kind words! We’re thrilled to hear the app is meeting your marketing needs and that Max has been so helpful. We’ll make sure he knows how much you appreciate his support and expertise! 🌟

April 15, 2024

Working with Rebuy has completely up-leveled our business! Their team is super helpful and easy to work with -- shout out to Suki and Max. We just completed an expansion pack with them and are seeing incredible results already. For any ecommerce shop, this should be the #1 app your install.

Energy Muse
United States
About 1 year using the app
Rebuy replied April 19, 2024

We're over the moon to hear how much Rebuy has helped elevate your business! 🚀 Big thanks for the shoutout to Suki and Max; I’ll make sure they get your kudos. It's fantastic that the expansion pack is already showing great results. Thank you for recommending us as the go-to app for ecommerce shops—we're here to keep delivering that top-notch experience!

June 10, 2024

amazing app for conversion rate optimization and the team is incredibly helpful!!

alice mushrooms
United States
Over 1 year using the app
Rebuy replied June 14, 2024

Thank you for your fantastic feedback! We're thrilled that our app is boosting your conversion rates and that you find our team helpful. We're here to support your success every step of the way! 🚀

March 6, 2024

Rebuy is a on stop shop to increase your AOV. they have so many was to have the customer add products to their cart in an easy seamless way. And their rep support is unparalleled to any app on shopify. They are always willing to help you optimize. Rich Matukaitis in particular is a total star and has been a major unlock to our business! Thanks Rebuy! Your the best CEO EBY - Renata M. Black

EBY
United States
Over 3 years using the app
Rebuy replied March 8, 2024

Thank you so much, Renata, for your glowing review! 🌟 It's fantastic to hear that Rebuy has become your go-to for boosting AOV with our seamless integrations. We're especially proud of the high praise for our support team and thrilled to know Rich has been instrumental in unlocking potential for your business. Your success is our top priority, and we're here to support your journey every step of the way. Thanks for choosing Rebuy! You're the best! 🚀

December 5, 2023

Keaton at Rebuy was a massive help with building out our Black Friday gift with purchase offer using Smart Cart. He truly went above and beyond to help us build the experience from the ground up - We had a relatively out of the box setup, but we were able to accomplish a super smooth user experience that our customers loved. Rebuy powered over 24,000 free gifts over our sale period with no hiccups at all!

Transparent Labs
United States
Almost 3 years using the app
Rebuy replied December 8, 2023

Your excitement is contagious! 🎉 Huge kudos to Keaton – sounds like he crushed it in making your Black Friday gift with purchase offer a massive hit using Smart Cart. We're thrilled to hear your customers loved it, and the fact that it went hiccup-free over the sale period is music to our ears. Thanks a bunch for sharing your awesome experience! Here's to more success stories together! 🌟

April 24, 2024

Over the last 30 days Rebuy has helped us increase AOV by over 23%! The app is amazing and so is their incredible support team. From their onboarding to growth follow-up calls every step of the process has been smooth and their team has been so available and quick to help. Special thank you to Janet for all of your help! 10/10 would recommend to every business!

Tosi
United States
6 months using the app
Rebuy replied April 26, 2024

What a fantastic achievement—congratulations on your increased AOV! 🎉 We're so pleased to hear that Rebuy has been instrumental in your success and that you've found our support team, especially Janet, to be so helpful. Thank you for recommending us, and we look forward to continuing to support your business growth every step of the way!

May 1, 2024

We have been using Rebuy for about 9 months and we love it. We had a rocky start with the dev team but Max was a superhero and really helped us get everything sorted.

The support is amazing, it's great to be able to double check a complex logic with Max when we really need to!

Kester Black New Zealand
New Zealand
About 1 year using the app
Rebuy replied May 3, 2024

Thank you for sticking with us through the rocky start and for your kind words about Max and our support team! It’s fantastic to hear that you’re loving your experience with Rebuy. We’re always here to help with any complexities you encounter. Looking forward to continuing to support your success! 🌟🛠️

December 8, 2023

Adding ReBuy to our site is probably the best application we have every employed. We use MANY tools they have to offer and I still feel like there is so much more we have yet to use. Reza has been a massive help in guiding us to understand out analytics, leverage more tools on the site, and optimize the ones we currently use. Their support has also been top-notch when it has been needed. I highly recommend this application for your Shopify Store. Especially for Gift With Purchase solutions and Upsells.

© GreenPan Official Store
United States
Over 2 years using the app
Rebuy replied December 18, 2023

Thrilled to hear ReBuy's a game-changer for your site! 🚀 Kudos to Reza for guiding you through analytics and optimizing tools. Thanks for the high recommendation – we're here to keep your Shopify Store thriving! 🌟🎉

March 26, 2024

Rebuy has empowered our small team to quickly implement website changes that would have otherwise demanded extensive development and project management efforts. They have truly streamlined the process of providing a personalize shopping experience. Rebuy’s features have made a huge impact in our efforts to increase AOV. The setup process was straightforward, and they provide documentation and support for implementing all of their different widgets. Ali has been an amazing resource, consistently offering support and insights as we refine and enhance our widgets. She’s always quick to respond to the manyyy questions I ask.

After seeing the significant impact of the platform, we chose to collaborate with Aaron and Jeff on the development of additional widgets! They are excellent communicators who offer recommendations and support throughout the entire process. They did an amazing job bringing our designs to life. Finding a user-friendly bundle experience that automatically adjusts to hide sold-out items/variants has been a long-time search, and Rebuy made it easy. I cannot recommend Rebuy enough! Their team has consistently exceeded my expectations; they go above and beyond.

Dreamland Baby
United States
8 months using the app
Rebuy replied March 29, 2024

We're over the moon to hear how Rebuy has empowered your team and streamlined your website's personalization! 🌟 Huge kudos to Ali, Aaron, and Jeff for being your rockstars in this journey. Your kind words are truly motivating for us. It's feedback like yours that fuels our commitment to not just meet, but exceed expectations. We're thrilled to be part of your success story and can't wait to keep pushing the boundaries together. Thank you for your trust and recommendation! 🚀

April 16, 2024

5 Stars for Moe from the support/implementation team. Super patient, friendly and communicative. Quickly solved what was a frustrating impasse for me and a time critical issue for the business, without any fuss. Thanks Moe!

Pants & Socks
United Kingdom
Over 1 year using the app
Rebuy replied April 19, 2024

Thank you for the 5-star shoutout to Moe! 🌟 We're thrilled to hear about your positive experience and how Moe's patience and communication helped resolve your critical issue swiftly. Your feedback is greatly appreciated, and we're here to assist anytime you need us. Thanks for choosing Rebuy!