Reviews (732)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling and cross-selling features like smart carts and personalized recommendations. They appreciate the user-friendly interface, easy setup, and robust customization options that integrate well with other platforms. The customer support is frequently praised for being responsive and knowledgeable, offering quick issue resolution, strategic advice, and custom solutions. Dedicated account managers provide additional value with feature optimizations and strategic planning. Comprehensive documentation and video tutorials are also available, helping to enhance customer shopping experiences and increase conversion rates.

May 2, 2024

Our merchant success manager, Max, has been great, and the app generated an additional $40K for us on month 1, and has continued to do so.

Silver Lining Herbs
United States
9 months using the app
Rebuy replied May 24, 2024

Wow, that’s fantastic to hear! We’re thrilled that Max and the app have made such a positive impact on your business from the start. Thank you for sharing your success story! 🎉🚀

April 24, 2024

Brilliant technology that has integrated pretty seamlessly into our Shopify store and should make a tangible difference to CVR and AOV. Particular shout out to Kalum for going above and beyond post-integration and Aiman for his help during the integration process.

You're Looking Well
United Kingdom
About 2 months using the app
Rebuy replied April 26, 2024

Thank you for your fantastic review! 🚀 We're thrilled to hear about your seamless integration experience and the positive impact on your CVR and AOV. A big shoutout to Kalum and Aiman for their exceptional support. We're committed to continuing this level of service and support as you grow with Rebuy!

March 26, 2024

Big thumbs up and 5 stars to Rebuy! It has truly boosted our sales. At the start, I was skeptical about the return on investment, but the outcomes have undeniably demonstrated its worth, and now I'm fully convinced. I really want to thank Max Trummer for making everything so clear and easy to understand, always being there to answer my questions. His suggestions for growing sales have been outstanding. His advice and follow-through are outstanding. If I were in charge, I'd reward him with a paid vacation to Hawaii – he's that impressive!

DIY Craft Warehouse
United States
11 months using the app
Rebuy replied March 29, 2024

Wow, your review has truly made our day! 🌟 Big thanks for the thumbs up and the 5 stars. It's fantastic to hear how Rebuy has made a significant difference for your sales. And what can we say about Max? Your praise speaks volumes, and we'll make sure he gets the recognition he deserves (Hawaii sounds like a great idea 😉). We're so grateful for your trust in us and thrilled to have you fully on board. Here's to even more success together! 🚀

December 5, 2023

Keaton at Rebuy was a massive help with building out our Black Friday gift with purchase offer using Smart Cart. He truly went above and beyond to help us build the experience from the ground up - We had a relatively out of the box setup, but we were able to accomplish a super smooth user experience that our customers loved. Rebuy powered over 24,000 free gifts over our sale period with no hiccups at all!

Transparent Labs
United States
Almost 3 years using the app
Rebuy replied December 8, 2023

Your excitement is contagious! 🎉 Huge kudos to Keaton – sounds like he crushed it in making your Black Friday gift with purchase offer a massive hit using Smart Cart. We're thrilled to hear your customers loved it, and the fact that it went hiccup-free over the sale period is music to our ears. Thanks a bunch for sharing your awesome experience! Here's to more success stories together! 🌟

March 29, 2024

Highly recommend. The app is easy to use and returns meaningful results. Moreover, their support team is outstanding. We recently ran into a bug and their commitment to resolving the issue was impressive. They spent literal days helping me troubleshoot, always with a friendly and professional demeanor. Look forward to growing our business with them.

Terra Nova Coffee
United States
Over 1 year using the app
Rebuy replied April 5, 2024

Thank you for the glowing recommendation! It's wonderful to hear that you've found our app user-friendly and effective. Your acknowledgment of our support team's dedication, especially during challenging times, means the world to us. We're excited to be part of your growth journey and look forward to achieving great things together! 🚀💼

April 26, 2024

Rebuy significantly enhanced our website presence and conversions, making it more convenient for our customers and tailored to our style. The team (especially our launch manager Aiman) is super supportive and helpful. 100% recommend.

Oh Beauty
United States
2 months using the app
Rebuy replied May 3, 2024

We're overjoyed to hear about your positive experience and the impact it's had on your website's presence and conversions! A big shoutout to Aiman for making things smooth and supportive. Thanks for recommending us, and we're excited to keep up the great work! 🌟🚀

April 16, 2024

Max has been very helpful with our needs to edit our Rebuy app!!!

The Qi
United States
Over 1 year using the app
Rebuy replied April 19, 2024

That's wonderful to hear! 🌟 We're glad Max was able to assist you effectively with your Rebuy app modifications. Thanks for sharing your positive experience, and remember, we're here to help whenever you need us!

April 2, 2024

I love Rebuy. This app is powerful - and has helped us improve our AOV, and upsell in so many creative ways to customers. Its super user friendly to use and if you run into any issues their customer service team is top tier (SHOUT OUT STEVEN ILYSM).

Patagonia Provisions
United States
7 months using the app
Rebuy replied April 5, 2024

We're over the moon to hear about your positive experience with Rebuy! 🌙✨ A huge shoutout back to you from Steven and the entire customer service team! We're here to keep making your journey with us as smooth and successful as possible. Your success is our top priority! 🌟

December 8, 2023

Adding ReBuy to our site is probably the best application we have every employed. We use MANY tools they have to offer and I still feel like there is so much more we have yet to use. Reza has been a massive help in guiding us to understand out analytics, leverage more tools on the site, and optimize the ones we currently use. Their support has also been top-notch when it has been needed. I highly recommend this application for your Shopify Store. Especially for Gift With Purchase solutions and Upsells.

© GreenPan Official Store
United States
Over 2 years using the app
Rebuy replied December 18, 2023

Thrilled to hear ReBuy's a game-changer for your site! 🚀 Kudos to Reza for guiding you through analytics and optimizing tools. Thanks for the high recommendation – we're here to keep your Shopify Store thriving! 🌟🎉

December 5, 2023

We've been using Rebuy for a few years now and it's truly an awesome upsell app for our business - I don't write reviews often but I've seen consistent results for a long enough time (both in performance and in their support) that it's worth sharing my experience. The most obvious widgets where impact/results are most black & white is with the checkout upsells (if you're on Plus) and the post purchase offers. We use the other widgets too but it's hard to know what the customer would have bought without the upsells unless you can run a true a/b test. That said, we know with certainty that Rebuy is helping us improve AOV and generate extra profit over and above their cost - which is the whole point! Over the years, the team has always been very helpful (impressively so compared to many other apps on Shopify) and our Success Manager, Max, in particular has been very helpful and great to work with. Don't sleep on this app, especially if you have skus that pair well together.

Pepper + Vetiver
United States
About 1 year using the app
Rebuy replied December 8, 2023

Your review made our day! 🌟 We're thrilled to be your go-to upsell app, and your consistency over the years speaks volumes. It's fantastic to hear that both performance and support have been spot-on for you.

Checkout upsells and post-purchase offers are where the magic happens, right? 🚀 We totally get the importance of A/B testing, but knowing for sure that Rebuy is boosting your AOV and adding extra profit is music to our ears!

Major props for shouting out Max and our team – we're all about making your experience top-notch. Thanks a million for sharing your journey with us!