Reviews (738)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and sales through effective upselling, cross-selling, and smart cart features. They praise the exceptional customer support, noting the responsive and knowledgeable team. The app's robust customization options allow for tailored shopping experiences and easy integration with other platforms. The intuitive user interface aids in implementing sales strategies efficiently. Additionally, valuable analytics help track performance and inform decision-making, with continuous updates enhancing the app's functionality. Merchants report a positive return on investment, with increased sales and customer engagement.

October 21, 2024

Great app, great customer service. We had to spend months updating our site before we could even download Rebuy. They were patient and ready when we needed them. And my helper Alison has been awesome! Always there to assist with any question from integration, to set up , to coding. Super grateful to have her helping us every step of the way!

Barefoot Venus
Canada
About 1 year using the app
Rebuy replied October 24, 2024

Thank you so much for the amazing feedback! We're thrilled to hear Alison has been such a great support through your entire process—she's truly awesome! 🙌 We're grateful for your patience and excited to continue helping you grow with Rebuy!

September 17, 2024

Excellent Platform for Boosting Sales

We've been using Rebuy in our company for the past few months, and we couldn't be happier with the results. The platform is incredibly intuitive and offers multiple features that have been key to optimizing our sales. From personalized recommendations to cross-selling strategies, Rebuy has allowed us to significantly increase the value of each transaction, improving both the customer experience and our revenue.

Moreover, I want to highlight the outstanding support we've received from Reza. From day one, Reza has been an essential partner, helping us fully leverage all the features of the platform. His knowledge and guidance have been instrumental in implementing the right strategies and tailoring Rebuy to our specific needs. With his expertise, we were able to integrate the tool more effectively into our processes, maximizing its impact on our sales.

HIGHSTREET
Mexico
11 months using the app
Rebuy replied September 19, 2024

Thank you for the amazing feedback! We're so glad to hear that Rebuy has played a key role in boosting your sales and enhancing the customer experience. Reza is truly a gem, and we’re thrilled his expertise has been so helpful in tailoring Rebuy to fit your needs. We’re here to support you as you continue to grow! 🚀

September 19, 2024

Rebuy has completely transformed our upsell strategy and significantly boosted our store’s performance! The platform is user-friendly, packed with powerful features, and has helped increase our average order value immensely. A special shout-out to Max, our Success Manager, who was incredibly helpful and provided invaluable support throughout. Highly recommend Rebuy to any e-commerce store looking to elevate their personalization and upsell game!

TopTrainer
United States
Almost 2 years using the app
Rebuy replied October 4, 2024

Wow, we're so happy to hear how Rebuy has transformed your upsell strategy and boosted your store's performance! 🚀 Thanks for highlighting the platform's impact and Max's amazing support—he'll be thrilled to hear it! We're here to keep helping you elevate your store to new heights. 😊

October 31, 2024

Rebuy is a great app for any Shopify store looking to enhance personalization and drive cart upsells. Lots of flexible options, seamless integrations and conversion drivers. Janet is the best to work with. It's easy to set dynamic merchandising rules and run different AB tests. Definitely recommend!

Beam
United States
Over 1 year using the app
Rebuy replied November 8, 2024

Thanks for the awesome review and recommendation! 🚀 We’re so glad Rebuy is making a difference for your store, and it’s wonderful to hear that Janet has been such a great support. We’ll keep working hard to bring you even more ways to boost conversions and personalize your customer experience! 😊

October 30, 2024

Using Rebuy's cart and recommendations have been great for our business. Especially their AI recommendations - which consistently outperform our curated recommendations.

Janet and the team provide excellent service, strategy, and A/B test execution.

Awe Inspired
United States
About 3 years using the app
Rebuy replied November 1, 2024

We're thrilled to hear our AI recommendations are delivering such strong results for your business! 🎉 Huge thanks for recognizing Janet and the team’s commitment to service and strategy—they’re all about maximizing your success. Here’s to even more growth ahead! 📈

October 17, 2024

We have been using Rebuy for a few years. It is an excellent app and the support has been great. We faced an issue recently after upgrading our theme and I'd like to personally thank Katie in the support team for going out of her way to solve this issue for us. She is a credit to the Rebuy team and testament to their commitment to providing excellent support for customers.

Your True Beauty
United Kingdom
Over 3 years using the app
Rebuy replied October 24, 2024

Thank you for being with us for so long, and for the wonderful feedback! 😊 We’re thrilled to hear Katie went above and beyond to help resolve your theme upgrade issue. Your kind words mean a lot, and we’ll continue working hard to provide the excellent support you deserve!

October 4, 2024

The app speaks for itself, world-class, but what really makes the difference is the CS. They are unbelievable. Quick response, they know their stuff and they are very willing to go in and make changes to your code to get the outcome desired. As someone who isn't a developer, it is invaluable. They have fixed and improved so many parts of our widgets fr me.

The One Glove
United Kingdom
Over 2 years using the app
Rebuy replied October 10, 2024

Wow, thank you for such an amazing shoutout! 🌟 We're so happy to hear that our customer support team has made a real difference for you, especially with the hands-on help. We’ll be here whenever you need us, making sure everything runs smoothly! 👏

October 25, 2024

Monica has been an integral part of helping Furbish setup all of our Rebuy widgets, customizing them to our own look & feel, and driving incremental revenue for our online store. She is quick to respond or hop on a call, innovative & patient - I highly recommend working with Monica at Rebuy!

Furbish Studio
United States
Over 1 year using the app
Rebuy replied November 1, 2024

Thank you for the wonderful shoutout to Monica! 🎉 It’s amazing to hear how her dedication and expertise have helped Furbish bring its vision to life while boosting revenue. We’ll be sure to pass on the praise, and we’re excited to keep supporting your success! 🌟

October 4, 2024

Implementing the Rebuy app on our Shopify store has been a game-changer for our upselling and cross-selling efforts! The intuitive recommendations have not only increased our sales but also created a smoother shopping experience for our customers.

Black Diamond Australia
Australia
About 1 year using the app
Rebuy replied October 10, 2024

Thank you so much for sharing this awesome feedback! 😊 We're thrilled to hear that Rebuy has made such a positive impact on your upselling and cross-selling efforts, and even more so that your customers are enjoying a smoother shopping experience. We're excited to continue supporting your success! 🚀

September 17, 2024

Really helps with upsells and smart cart functionality as we don't have shopify plus yet. Also great customer support - e.g. Max Trummer from support jumped in to support our launch optimisation last minute and stayed with us until we were happy everything was set up properly. thank you!

Synthesis Organics
Australia
8 months using the app
Rebuy replied September 19, 2024

Thank you so much for the kind words! We're thrilled to hear Rebuy is helping with your upsells and Smart Cart, even without Shopify Plus. Max is an all-star, and we're glad he could assist with your launch – we'll be sure to pass along your appreciation! 😊