Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 7, 2019

I can't say enough good things about the customer service. Dave is helping to walk me through some challenges I am facing and I am grateful. I strongly recommend this app!

Basarti.Store
United States
8 months using the app
Edited September 26, 2019

Dave has been extremely helpful with any question I have had setting the recapture flow etc. up. Easy to use, great overview, and does exactly what I wanted.

Mondo Kaos
Denmark
7 months using the app
October 21, 2020

I have used and tested many apps for email and nothing compares to this, Dave has been really helpful and has assisted me in the technical side of things as well as optimizing my emails for the most conversions. Replies are fast and customer service is top notch. Best email app there is.

Angel Fits
Singapore
7 months using the app
April 24, 2020

Awesome app and outstanding support! Very simple and effective app. I recovered THOUSANDS. 100% recommended!

IWOOLO ES
Spain
7 months using the app
December 1, 2019

Dave is the most helpful guy ever! Big fan of this software! I hope to hit objectives with this software very soon! :)

HERSTORM
Spain
7 months using the app
July 16, 2020

Excellent response easy to install and set up. Also, the analytics is great, one of the few apps which have these details.

CrazeeMarket
Australia
6 months using the app
November 30, 2020

The app is wonderful, straight forward, and extremely easy to use and successful. So nice to be able to easily change cart emails as our promotions change. Plus, customer service could not be better! We needed help with some out of the box emails to send and Dave helped get everything set up and sent. Highly recommend this app to anyone!

ProLon® Fast
United States
6 months using the app
March 19, 2020

Dave & the team at Recapture Abandoned Carts really go above and beyond to help their customers. I experienced this first hand when I had issues with a certain element of the app, they literally customized the app to better suit me, really can't get better than that! App works great and has been increasing conversion!

Man Child Global
Australia
5 months using the app
May 7, 2019

One of the apps that every store owner should have on his list. Better than Mailchimp's option for recovering abandoned carts, but you have integration with MailChimp. You keep MailChimp to send newsletters and you use recapture to recover abandoned carts, collect reviews and emails, etc... Plus is free for up to $500 in recovered abandoned revenue.

Rottweilers Shop
United States
5 months using the app
December 6, 2022

I've been using the Recapture app for over 3 months now and can't imagine the future of my store without it. Communication with customers has risen to a new level. The application provides much more value than its cost. I recommend.

GarnetBazar
United Kingdom
5 months using the app
Recapture replied January 2, 2023

Appreciate the nice review! Let me know how else we can help.