Reviews (596)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS programs and list growth, with some reporting opt-in rates up to 13%. It features effective Facebook Messenger integration for cart recovery and tools like email capture at checkout, enhancing abandoned cart strategies. The app is user-friendly with performance-based pricing, and merchants appreciate the responsive customer support. Many attribute a direct increase in revenue to its automation capabilities and frequent feature updates.

May 4, 2020

Recart has been a staple in our marketing plan. It's a must! Very friendly customer service to! Highly Recommended.

Starkenburg Company
United States
8 months using the app
Recart replied May 4, 2020

Thank you for your feedback, we really appreciate it :)

We're happy to help anytime, so please don't hesitate to contact us in the future.

- Recart team

Edited January 2, 2019

Looks really good. i am going to start trying the app now and looks very promising. Hope it works for me as I have many abandoned carts.

Arden Teal
Singapore
7 months using the app
August 14, 2018

Great app, nice user interface and very easy to pick up use. Tracking lost carts is such an important thing.

Panthera Hockey Gb
United Kingdom
7 months using the app
December 28, 2018

Great app and extraordinary support. Really recommend for everybody looking to expand customer list and increase conversions

zeebella.com
United States
6 months using the app
Recart replied March 28, 2019

Thank you! :)

Edited October 16, 2018

Support team is amazing! You should definitely try this app! We manage to save a few abandoned carts every month.

Bravenbearded
Canada
6 months using the app
January 9, 2019

My shop has not opened as yet but I needed to know if everything was working well. I have to say that the customer service at Recart, compared to other apps out there is out of this world. The staff John or Thomas are just amazing. They must be busy but despite having a lot on their plate, they answer fast and try to help you every step of the way. I cannot recommend them more. Thank you so much guys, don't know what I would do without you.

belledesoiree.com
United Kingdom
6 months using the app
Recart replied March 28, 2019

Thank you so much! :)

Edited September 14, 2018

Recart is an amazing app with many features. The email and messenger marketing are a pertinent part of my business!

Merchandise Plug
United States
6 months using the app
March 6, 2018

So great so far! Really enables and adds to our sales.

Sock On By Bkbt
United States
6 months using the app
November 29, 2019

Great app! Messenger Marketing works and we are constantly getting sales from it. Support is also incredible, we definitely recommend it!

BEASTGRIP CO
United States
6 months using the app
Recart replied December 3, 2019

Hi there,

Thanks a lot for your kind words! It means a lot to the team.

Please don't hesitate to get back in touch with us if you need a hand with anything at all. Our team would love to help out.

Best wishes,
Recart's Customer Success Team

November 14, 2023

I love the numbers coming in from our campaigns and flows, especially the welcome; it offers a personal touch with conditional splits that really engage our customers. And it really gets results (sales). At first, I was concerned about our opt-ins, but our rep, Jordan, did more than just provide awesome suggestions — he also worked with us to create different versions, like a step with email and text at the same time. Our signup conversions improved dramatically, jumping from 1.25% before Recart to 7% for email and almost 5% for SMS.

Plum Deluxe Tea
United States
6 months using the app
Recart replied November 16, 2023

Hi there,

We wanted to say thank you for your awesome review! We genuinely appreciate your support and the time you took to share your positive experience! Your feedback fuels our passion, and we're excited to keep delivering top-notch value to users like you.

It's truly rewarding to hear that our app has had a positive impact on your Shopify journey, and we are delighted to know that Recart has met your expectations and increased your opt-in rates. Your feedback serves as a testament to the hard work and dedication of Jordan and our entire team.

We're thrilled to have Plum Deluxe Tea as part of our community, and we promise to continue working hard to exceed your expectations. If there's ever anything specific you'd like to see or any additional features you think would enhance your experience, please feel free to share your thoughts. We value your input immensely.

Thank you once again, and here's to more great experiences ahead!

Best,
The Recart Team