Reviews (5,473)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effectiveness in growing SMS and email lists, which boosts sales and ROI. It is particularly valued for its ability to recover abandoned carts, enhancing revenue through personalized campaigns and automations. Features like pop-ups, email capture at checkout, and tailored messaging through conditional splits are noted for increasing customer engagement. The intuitive interface and responsive customer support are also major positives, alongside a performance-based pricing model that aligns costs with recovered sales.

October 26, 2017

As soon as I started this app, I had subscribers. The icon on the website is unobtrusive and one that people are generally comfortable with. Meaning that customers know that they'll be communicating through Messenger. My review is based on 7 days of usage, but I'm looking forward to seeing the full results. I hate leaving reviews when I haven't fully seen the benefits of an app/product, but for only 7 days, I think it may just be a good addition to (or alternative to chat). I would only be concerned with using it as a stand alone if you have customers that don't have a Facebook Messenger account.

Everything Dawn Bakery Candle Treats
United States
About 1 month using the app
Edited December 26, 2016

Good App. Well built, working so far. Keen to convert some lost carts!

A great feature idea for you guys: a way to automatically add discount offers already on my store to emails sent to abandoned carts depending on their cart contents. - I think that could be a winner!

- The Drone Hut team

Thedronehut
United Kingdom
About 1 month using the app
July 21, 2018

assez explicite pour paramétrez apps nos venons de commencer avec recart nous vous reviendrons apres quelque jours de travail merci

Nano Gravity Com
France
24 days using the app
May 15, 2019

App has some impressive integrations and strategies to make up for the pre-check loss that occurred in April.

When we had issues getting everything setup and making the widgets show properly within our theme their customer service team worked with us for a week, providing great service and setting everything up just right.

Gave a 4 out of 5 stars because the load time of our pages did suffer a bit due to some of the apps features.

At the end of the day we did not decide to stay with Recart - as the strategies did not line up with our branding and preferred method of customer communications but that has nothing to do with the app itself or the team behind it.

Thanks for the great service Walter & Soma.

MANIMAL
United States
24 days using the app
Recart replied November 5, 2019

Thank you for your honest review!
Please know that Recart's code loads on websites asynchronously, so it will never block or slow down other parts of your site that are actively downloading.
We are glad we could help you to test Recart on your store and wish you a great success in the future! :)

June 26, 2018

We are currently trialing Recart but so far the email collection and abandon cart seems to be working but its early days and want to see how we get on in time.

Crownbrush
United Kingdom
24 days using the app
May 17, 2018

Pretty good app. I have tried nearly all the features and they work well and seamlessly. Recommended.

I'll give it 5 star if the pricing structure is changed. The first $29 dollars should be charged only after the first sales is generated :)

Pretty Phones
Vietnam
24 days using the app
January 30, 2018

Great App ! However for 5 stars there should be more freedom for custom some text because for the french customer as there in my store who don't speak english it's not very good :/

Benhotdeals
France
24 days using the app
April 29, 2018

Great app so far will love to see it increase my sales

Iconic Trendz Boutique
United States
23 days using the app
June 26, 2018

Just using the trail so far and exploring the features but I'm really enjoying it! Looking forward to giving it a bit more of a go and seeing if it turns to more conversions. It would be great to offer more options for customisation but the standard features look pretty good.

Aussie Elm
Australia
23 days using the app
December 15, 2017

me han recomendado bastante esta aplicación con lo cual ahora la modificare para mi tienda...

Kidel
Chile
23 days using the app