Reviews (5,453)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effectiveness in growing SMS and email lists, which boosts sales and ROI. It is particularly valued for its ability to recover abandoned carts, enhancing revenue through personalized campaigns and automations. Features like pop-ups, email capture at checkout, and tailored messaging through conditional splits are noted for increasing customer engagement. The intuitive interface and responsive customer support are also major positives, alongside a ...
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je suis extrêmement déçu du service client ! ils sont bon qu'a envoyé des pages et ne résolve pas les problèmes,
pourtant il y' a réellement un beug, aucun de mes amis n'a réussi a s'inscrire !
Et meme pire j'ai perdu de l'argent avec cette APP , a chaque fois que je l'active cela perturbe les clients qui ne reçoivent pas leur code promo ....
Thanks for your review, we really appreciate the feedback. :)
I just answered your ticket, as we are working on your request the best we can. Could you please reply back? We ...
Very buggy. I had it installed on my same store, but changed the name and domain. I reinstalled it and it wouldn't let me change any of the data (store name, domain, etc) and still billed me the $29 after I uninstalled it. I want a refund
Thanks for the review, we always appreciate the feedback. :)
Being able to change the domain address from within the app would be a huge security risk for our users, ...
I have tried this app for messenger retargeting and abandoned cart. I have not got improvements. As Recart offers 30 days or an initial 7 days trial and a trial extension of 21 days for completing 3 easy goals (completed), you get charged $29. It's confusing and a way to steal you money. I would NOT recommend using this app.
Thank you for the review! :)
We do offer a 7+21 day free trial, and even if the trial period expires we never start charging you unless you activate your paid Recart ...
They broke my themes, my product picture is not appear since i installed. The report is fake and they report a sales that never happened.
Thank you for your review we really appreciate it.
As we have also answered your concern about your new theme back then, with the Turbo theme, there's a small thing you need ...
still figuring out how it works, they say its free trial, but when you install it they ask you to write a nice review about them and do othr things to extend the free trial
Thank you for your review, we always appreciate the feedback.
When you sign up for Recart, you start an initial 7 days of free trial. We indeed offer an extension to up to 28 ...
your system sucks ! i cant even connect to your system, cant login even ive already sign up, do something about this .
Hi,
I'm sorry that your first experience with Recart was not the best.
I sent you an email addressing the problem, please get back to us and we'll help fix this issue as soon ...
All the reviews on this app have been great so we gave it a shot. We found it to be virtually useless over 2 weeks. Wouldn't recommend.
Thank you for your feedback!
We're sorry to hear that you didn't get the results you were hoping for.
Our team has tried to get in touch with you via multiple channels, ...
Beware!!!!! This app is a complete waste of time and money. We added it to our store and did paid facebook ads to get new subscribers. Once we decided to send our subscribers a notification of our sale and a discount code we discovered you have to pay a huge amount via a new facebook ad just to notify your subscribers. PLUS, Facebook will not deliver Sponsored Messages unless you have minimum ...
Thank you for your review, we are sorry you had an unpleasant experience with our app.
Please note that Recart has no effect on the pricing and the delivery of Sponsored ...
This app displays fake stats. You need to catch it quick when it shows that it recovered 1 cart. Then go check the order that has the same amount spent and you can check the shopify conversions. You will see that person did not come from fb messenger.
Thank you for your feedback!
Being clear about which carts have been converted by Recart is our top priority, which is why we have an ‘all abandoned carts page’ listing each ...
From the first day I installed this app, the app did not connect with my facebook page. Got Customer Service help - replied after a few hrs - and page got connected. I played around with the app a little bit. Made some abandoned cart messages.
The next day, the app disconnected from my facebook page again. Got help, fixed it. But no abandoned carts showed up in the app, despite having a list on ...
Thank you for giving us feedback!
We're very sorry that your first experience with Recart was not the best. Please know that there was a technical issue on our side which ...