Reviews (5,474)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effectiveness in growing SMS and email lists, which boosts sales and ROI. It is particularly valued for its ability to recover abandoned carts, enhancing revenue through personalized campaigns and automations. Features like pop-ups, email capture at checkout, and tailored messaging through conditional splits are noted for increasing customer engagement. The intuitive interface and responsive customer support are also major positives, alongside a performance-based pricing model that aligns costs with recovered sales.

November 24, 2017

So far so good. Have not generated any sales yet but the app seems to have potential. I would like to checkout links to work with third party checkout solutions, not only shopify checkout.

Aceroptic
United States
Over 1 year using the app
April 29, 2019

Great app so far, though wish there was lot more customization to the shopify widgets (color, font, text, placement, etc)

Bench
Canada
Over 1 year using the app
Recart replied November 5, 2019

Thank you for your review and feedback, we appreciate it a lot. :) We'll make sure to forward it to our product team.
If you have any questions, please feel free to contact us, we are happy to help.

Edited November 23, 2018

Just started testing Recart. Looks like it has tons of potential. There seem to be a few glitches though so hoping they'll fix that.

It's generating high open rates & high engagement and the audience will be very receptive.

Again, the only issue thus far is that we sent out an instant campaign and when someone responds with an actual reply, it doesn't send the promo.

Succuterra
Canada
Over 1 year using the app
Edited December 27, 2018

It's a great app, I like how their features worked. Their customer service is excellent when they're online. They settled my issues almost immediately every time.

However there's a little improvement needed, I wish I can create flow and further my conversation with customers in messenger. Besides that when I open the app, I have to stare at the loading page, if not it will mostly fail and I have to reload it a few times.

Dawn's Mansion
United States
Over 1 year using the app
September 12, 2018

I used this app to get peoples attention and bring them back. Such a useful app! Im glad i downloaded it!

Gadgets4lyf
United States
Over 1 year using the app
September 20, 2018

Amazing app--easily made me 10% more in profit for months. Hihgly recommend it for anyone just starting out

Lifting Wear
United States
Over 1 year using the app
Edited March 10, 2018

I like it. App simple to use and complete. But the messenger reminder is programmed after 1 hour. It's too late for that.

Confidential Dealing
Canada
Over 1 year using the app
June 22, 2021

I use this plug-in to help me promote transactions. The current effect is quite good. There are still many functions that have not yet been experienced. However, the homepage is restricted from sending messages to customers due to frequent message sending. I don’t know if others have this situation, but I still Recommend it and will subscribe

Sololia
China
Over 1 year using the app
Recart replied June 22, 2021

Thank you for your review and the recommendation, it means a lot to us.

Let us know if you need any assistance :)

Recart Team

April 17, 2018

it did got me a few more sales!

Coolstuffonline Co
Hong Kong SAR
Over 1 year using the app
May 14, 2018

The app is great. The only issue which occur to me was that suddenly all the messages that I previously configured in the app tools just reset. Then I had to configure everything again. But instead that, the app is great

Lm Outlet Brasil
Brazil
Over 1 year using the app