Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to boost sales and average order value through accurate and relevant product recommendations. They appreciate its customization options, reliability, seamless theme integration, and compatibility with other apps. The customer service, especially the responsiveness of team member Daniel, is commended. Merchants find the app easy to use with a quick setup and intelligent recommendation algorithm. They also value the analytics feature for monitoring ROI, with many reporting that the app has paid for itself multiple times over.

February 21, 2014

This app is pretty great and the customer support team is outstanding. Maybe the best customer support team I've ever encountered?

The greatest custom support: customer support was so quick and responsive and handled my moderately complex request to output tags and product type in the title of this widget so that my product titles looked exactly the way I wanted them to. They wrote me back within 24 hours every single time I wrote them, were courteous and insightful

One feature that I'd love to see Recomatic add: product pairings, so that you can specify which products show up when someone is on a product page instead of relying on the algorithm

New Clone-A-Willy
United States
5 months using the app
February 1, 2023

Amazing app, used it for multiple stores!
Daniel the owner is super super responsive in custom asks for the layout aswell.

Allbuy.store
Germany
5 months using the app
September 24, 2018

Works great. Does what it says.

They even helped us add it to our theme and use a custom field for the french version.

Great app!

Calimacil
Canada
5 months using the app
Edited October 31, 2017

This app has been working quite well... from what I understand, it has a pretty strategic algorithm that tracks customer activity so as to know what to suggest, as well as suggesting your most popular products, etc. Daniel has been PHENOMENAL with service. Applied it to our site seamlessly and looks exactly like our website theme. I was quite skeptical at first and riddled him with questions and he took care of every request and aspect change needed.

The Singer Featherweight Shop
United States
4 months using the app
March 18, 2022

Been using Recomatic for years. Best support of any app out there & very elegantly delivers a personalisation solution on a budget. Thank you!

Doof Market
Australia
4 months using the app
Edited October 29, 2018

Perfect app, if you want to increase the revenue this is the app you guys must have and customer support is just perfect :)
Best of luck

Dallas Designer Handbags
United States
4 months using the app
January 23, 2014

Support: 5 stars
Product: 5 stars
Respond speed: 5 stars
Usefulness: 5 stars

Will highly recommend to any online store.

Zasttra.com
South Africa
4 months using the app
May 5, 2021

Dedicated and responsive Support is how I feel about Recomatic Team. Any problem with setting up, you can easily reach out to them. Thanks for your service!

Jewelyx.com
Vietnam
4 months using the app
March 14, 2016

A very simplistic app you can install and forget about. What the results pour in as the app personalises suggestions to the customer.

Chuckit Uk
United Kingdom
4 months using the app
February 5, 2020

great app, great functionality and great customer service. they have gone above and beyond to tailor the app to fit our needs.

KITSCH
United States
4 months using the app