Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to boost sales and average order value through accurate and relevant product recommendations. They appreciate its customization options, reliability, seamless theme integration, and compatibility with other apps. The customer service, especially the responsiveness of team member Daniel, is commended. Merchants find the app easy to use with a quick setup and intelligent recommendation algorithm. They also value the analytics feature for monitoring ROI, with many reporting that the app has paid for itself multiple times over.

February 21, 2014

This app is pretty great and the customer support team is outstanding. Maybe the best customer support team I've ever encountered?

The greatest custom support: customer support was so quick and responsive and handled my moderately complex request to output tags and product type in the title of this widget so that my product titles looked exactly the way I wanted them to. They wrote me back within 24 hours every single time I wrote them, were courteous and insightful

One feature that I'd love to see Recomatic add: product pairings, so that you can specify which products show up when someone is on a product page instead of relying on the algorithm

New Clone-A-Willy
United States
5 months using the app
January 23, 2014

Support: 5 stars
Product: 5 stars
Respond speed: 5 stars
Usefulness: 5 stars

Will highly recommend to any online store.

Zasttra.com
South Africa
4 months using the app
July 4, 2017

What I like about Recomatic is that it is just easy. Easy to install, setup, and activate. Easy to find information regarding what the app is doing. Easy and quick communication when you have questions and you need answers. In the future, I would like to see more information regarding conversions and customer behavior, but I'm currently beyond content with the performance of the app.

Shopatdean
United States
Almost 8 years using the app
September 29, 2016

Awesome App does what it says on the tin

Doohickeyhut
United Kingdom
Over 6 years using the app
July 10, 2017

Great app, developers were quick with adjustments that needed to be made while offering solutions without hesitation. Highly recommend these guys!

Goodness Me
Canada
Over 6 years using the app
January 16, 2018

Easy to install, great customer service!

Nyrb
United States
Almost 6 years using the app
October 27, 2016

This app works perfectly, recommending just what I think it should, basically, without me having to do any work. Easy to implement but also the customer service is brilliant, *so* helpful!

Ideal Bookshelf
United States
Almost 6 years using the app
Edited March 16, 2021

This app has provided the promised functionality it describes perfectly and it’s support team has patiently fine tuned it perfectly for our needs. So good. Thanks Daniel.

JARED JAMIN
United States
Over 5 years using the app
Edited April 5, 2021

At Ridge we love Recomatic. We use it on all our product pages. My team loves it because they can configure it without messing with any code. Daniel from Recomatic has been there the whole time we have been using the app, always answering any questions we had. It's a solid feature that has not broken once in the 3 years we have been using it.

Ridge Wallet
United States
Over 5 years using the app
October 2, 2018

I love this app. It seems to select the most appropriate recomendations rather than me have to do it manually and it seems to get it right! Check it out on our site at https://www.katysboutique.co.uk

Katys Boutique
United States
Over 5 years using the app