Reviews (397)

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through its AI-powered recommendation engine, which suggests products like "Related Products" and "Frequently Bought Together." They report significant increases in average order value and conversion rates. The app is noted for its user-friendly interface, customizable widget placements, and detailed analytics. Exceptional customer support is also highlighted, with teams praised for their responsiveness and ability to tailor the app to store branding.

May 12, 2025

Bloodline Hunt Outdoors
United States
10 months using the app
July 3, 2025

ENEY公式オンラインストア
Japan
About 2 hours using the app
March 12, 2025

LASER ART NR
Slovenia
About 2 hours using the app
December 15, 2023

Decathlon Maurice
Mauritius
5 months using the app
November 7, 2024

Fashion Gold
United States
About 3 hours using the app
August 26, 2024

BellaKate
United States
About 2 hours using the app
September 16, 2023

Rapid Robotics Australia
Australia
About 1 hour using the app
July 9, 2025

Tartan Today
Vietnam
About 4 hours using the app
July 11, 2025

Esperienza molto positiva sia con l'app ma principalmente con il supporto tecnico di Prachee veramente molto gentile e cortese in tutto.
Assistenza clienti impeccabile. Grazie veramente.

CorsoModa Store
Italy
1 day using the app
July 7, 2025

SaivenFit
India
About 2 hours using the app
June 12, 2025

10/10 asistencia rapida con soporte e integracion facil

HomeBed
Spain
2 days using the app
June 10, 2025

Highly effective product recommendation app!
Easy to install and customize—no coding needed. Fast and friendly support. Very satisfied!

YaMe.vn
Vietnam
1 day using the app
June 6, 2025

Psalmrise
United States
1 day using the app
December 17, 2024

The support team behind this app is exceptional! They are responsive, professional, and always ready to help. I truly appreciate their quick actions and thoughtful suggestions to improve my store. Highly recommend this app for both its functionality and amazing customer support!

ZINOREA
France
3 days using the app
December 12, 2024

Installed the app, had to approve the monthly charge before I could even use it (so much for a free plan) which I declined. Read more reviews and FAQs to see that their billing is based off of total monthly orders on your store. Including orders that their app may not have had any part in generating the sale. How is that even justifiable? You say there's analytics of what the app helped sell in a store, so why isn't billing based off that? I mean really...what a scam.

Hamilton & Co
United States
3 minutes using the app
December 11, 2024

Very good application. Especially the upsell and recommendation widgets are very successful. Also, their customer support service is very fast and very helpful. There is almost nothing they can't do and they are more than willing to do whatever you ask.

Queenify Jewelry
United States
About 2 months using the app
October 28, 2024

amazing help!! great choices, best app so far

Maison Délara
France
About 1 hour using the app
October 14, 2024

Ankit's customer service was unbelievably great!
couldn't recommend this app more!!

DBT Apparel
Australia
4 days using the app
August 16, 2024

Great App! Have yet to fully test all the capabilities of Wiser, but the features are amazing. The team is very proactive in providing support and resolving issues. Fantastic Support. A++++

Whlsome
United Arab Emirates
18 days using the app
July 2, 2024

Ankit And the team are doing an amazing job, I’m very pleased with this service would recommend to all store owners.

Gymlifezone
United Kingdom
10 months using the app
May 27, 2024

One of the most comprehensive and customizable AI based recommendation apps available. Speedy and helpful support

Color Theory Textiles
United States
2 days using the app
April 18, 2024

Cửa hàng của tôi
Vietnam
2 days using the app
April 3, 2024

I had some questions about configuring the design settings, which I didn't fully understand, so I reached out via chat. The customer support I received was exceptional. It was the most satisfying support experience I've ever had.

ミールキット&ネットスーパー - クフウヤ
Japan
2 days using the app
Expert Village Media Technologies replied April 6, 2024

We are so glad to hear that you had a very good experience with our support. We assure you for continued support always and will be open to hear your suggestions as well. 😇😇

Thanks
Amit
Founder - Wiser AI

March 28, 2024

really good, they even helped with coding the custom lay out.

Damaris Jewellery
Netherlands
7 days using the app
Expert Village Media Technologies replied April 6, 2024

Thanks 😃😃
We always provide customizations in order to match the theme's design so the widgets look seamless and integrated. We assure you for best support from our end.😃😃

Thanks
Team Wiser

March 11, 2024

Very good app and great customer services.

Timeless Vintage
United Kingdom
6 days using the app
March 4, 2024

Thank you very much I got a quick and affective support .

Secondskin
Spain
16 days using the app
February 20, 2024

Good and efficient customer service! A nice app.

Vibali
Belgium
6 days using the app
January 25, 2024

Excellent customer service service

Coco The Toy
United Kingdom
12 days using the app
January 22, 2024

Very Helpful, they won't charge you till you can sell over 50 orders for just $9. The best strategy app ever. no charge if you have no sell. You sell they earn. you don't sell they don't charge.

AnI Style Hub Sisters
United States
About 1 hour using the app
January 19, 2024

J'ai récemment utilisé cette application Shopify et je dois dire que je suis extrêmement satisfait du service client. La rapidité avec laquelle ils ont répondu à mes questions et résolu mes problèmes a été remarquable.

Dès que j'ai rencontré un problème technique, j'ai contacté le support client et j'ai été agréablement surpris par leur réactivité. En moins de quelques heures, ils ont non seulement identifié la source du problème, mais l'ont également résolu de manière professionnelle.

Merci Ankit

Pc Gamer Maroc - Smartmarket.ma
Morocco
5 days using the app
January 19, 2024

Still new to Wiser and learning to utilise it the best I can but the help I’ve received has been really valuable so thank you!

Wrap&Go
New Zealand
About 14 hours using the app
December 26, 2023

The app is great, with its simple and clean widgets and have a lot of features to offer. From a functional standpoint, I have no complaints. However, customer service response times were quite long, though to their credit, they did eventually resolve my issue. Given that it was Christmas, I'm hoping this was a one-time occurrence.

pandashoppe
United Kingdom
1 day using the app
Edited December 20, 2023

I have generated a huge amount of sales & cross-sell with this app. The customer service is fantastic & they make sure you are happy with the way your store looks & that the app is functioning correctly. I have tried pretty much all cross sell & recommendations app & this one works best!

Gerardo Collection
United States
2 months using the app
December 19, 2023

Quick and efficient.

Zya Beads
United States
16 days using the app
November 10, 2023

PetParadise
Italy
About 19 hours using the app
November 2, 2023

Great stuff and for me the algorythm shows for example the correct product recommendations.
The teams helps immediately and proactively for the setup.

schweizer-kaffee.shop
Switzerland
7 days using the app
October 25, 2023

That's great. Great app and help us a lot

Charmkit
China
1 day using the app
October 4, 2023

I was assisted by Ankut and I have to say that it helped me in so many things by making the widgets just the way I wanted. I recommend to everyone this app that allows you to upsell and cross sell of any kind

Jiyuda
Italy
About 2 hours using the app
September 28, 2023

I've recently installed this app, and the team was super available to explain me how it works and to help me set it up.
I've tried other apps and this one is the most flexible one; and actually the only one that can do exactly what I was looking for.
I do recommend Wiser.

Rafale Collective
France
About 2 hours using the app
September 20, 2023

Coat & Shine
Netherlands
31 minutes using the app
September 19, 2023

Wiser is an indispensable tool for any Shopify store. The inclusion of product recommendations on each page significantly contributes to the upsell factor, which in turn translates to increased sales. We would like to express our gratitude to Ankit for providing exceptional customer service. Their assistance in the installation of this tool was beyond our expectations, and we are truly appreciative of their efforts.

Ozark Moons
United States
17 days using the app
August 25, 2023

I've been on for over 5 years on the Shopify and I don't have the dilemma that this is the worst app with the worst support.

You have a structure that they give you and don't try anything except that. I had a lot of unusual white space between images and fonts and some words weren't visible at all (for example add to cart I saw like add to c without other letters). Support of all of the other apps usually helps you in a few hours. These guys delayed me 4 days for these simple things.

I waited 4 days and didn't get a solution, even though they told me that would be fixed.

Motivinci
Netherlands
8 days using the app
August 1, 2023

Feel good about their support. The technician can swiftly spot any issue and has it solved. Vishal did very well in answering my questions. Thanks for your help.

AE SPORTS
Australia
About 1 hour using the app
July 25, 2023

Amazing app and very helpful customer service! I had a question and it was answered in just a few minutes! This app is by far the most customizable app I have seen for related products!

Two Crafty Gays
United States
44 minutes using the app
July 19, 2023

Great app with even greater support. Helped me with everything I need. I think it will help my store do more sales.

KamadoZona
Lithuania
1 day using the app
July 19, 2023

Hasti was extremely helpful in setting up my product recommendations. She guided me through the process and helped with all of my questions.

skinstace
United States
30 minutes using the app
June 26, 2023

Perfect application, easy to use and change even when starting the free version.
Free up to 50 orders. You can't find a better, free app out there.
Thk so much Parth for helping me so enthusiastic

Welagoods
Vietnam
About 7 hours using the app
June 20, 2023

I Have a custom Shopify Theme. I Was having Issues. The Customer service Is Amazing. They Gave a profesional recommendations and fixed my issues on my website.

LEAVE NOTHING | PILLAGE
United States
About 1 hour using the app
June 20, 2023

My store was lacking the way I set it up and they helped with it, I wouldn't even known my store had issues with out their help

PRTYDOGZ LLC
United States
5 days using the app
June 14, 2023

I absolutely loved the Wiser app's customer service! They were incredibly helpful and did all the work to set everything up for me, making my life so much easier. I want to give a big shoutout to Parth from the Wiser app's customer service team! Not only was he incredibly polite, but he was ready to help with any questions or concerns I had. His assistance made my experience even better, and I truly appreciate his outstanding support! :)

Destinexus
United Kingdom
About 1 hour using the app
June 14, 2023

Excellent product & customer service
the customer support is awesome and the app very easy to use and looks great on my shopify store

Affordable Kitchen Transformations
Australia
About 18 hours using the app
June 5, 2023

Amazing customer support, had an issue that was resolved very quickly and to a really high standard. Hasti, my point of contact made sure this was all completed without any issues what so ever. Thank you team.

GJVape
United Kingdom
2 days using the app
May 29, 2023

I had an amazing experience with this app's customer service team. They went the extra mile to ensure a seamless setup process through a video call. I couldn't be happier!

I Like My Coffee Dark
Italy
About 2 hours using the app
May 25, 2023

I'm still unsure if this app will work for my needs (I need to display different colors of the same product as recommendations), but the support chat was extremely responsive and helped me understand how the AI interprets my data. Thank you for the help!

WellsAbbottTest
United States
About 13 hours using the app
May 24, 2023

Awesome app and very care-taking support! App is working perfectly, even better than I expected. Highly recommended.

LocoLoots
Poland
About 22 hours using the app
May 15, 2023

Wiser ‑Product Recommendations has truly transformed my Shopify store. I cannot emphasize enough how essential this app is for any e-commerce business looking to maximize their sales potential and provide a personalized shopping experience.

From the moment I integrated Wiser into my store, I witnessed a significant boost in conversions and customer engagement. The app's advanced recommendation algorithms are nothing short of remarkable. They analyze my customers' behavior, browsing patterns, and purchase history to deliver highly accurate and relevant product recommendations.

What sets Wiser apart is its intuitive interface and user-friendly setup. I was able to seamlessly configure the app without any technical expertise. The customization options are extensive, allowing me to fine-tune the recommendation placements, design, and rules to align perfectly with my store's branding and layout.

One of the standout features of Wiser is its ability to display recommendations across multiple touchpoints. Whether it's on the homepage, product pages, collection pages, or even in the cart, Wiser intelligently showcases complementary products, upsells, and cross-sells to my customers. This has not only increased the average order value but also improved customer satisfaction by helping them discover relevant items they may have missed.

Masonic Makers
United States
About 7 hours using the app
May 11, 2023

The app works great! Highly recommend! Just what i needed. They are extremely responsive and helpful with support.

My Trendy Youngsters
Australia
About 3 hours using the app
May 10, 2023

The app is nice, functional and effective. Kudos to support team. Amazing response and very cooperative

Zewarkart
India
4 days using the app