Reviews (533)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant revenue growth and increased average order value due to personalized recommendations and upsell features that enhance product discovery. The app is praised for its intuitive, customizable product recommendations and seamless Shopify integration, supporting multiple currencies and languages. It's described as reliable and easy to set up, with a responsive support team providing quick, effective assistance and often exceeding expectations to meet specific needs.

April 10, 2026

We've been using Wiser for about 5 years now and it's been one of the most reliable apps in our stack. The recommendation engine works well and the team is constantly rolling out improvements. It's one of those apps that just keeps getting better over time.

What really sets Wiser apart is the support. Amit, Karishma, and the rest of the team are incredibly responsive. Whenever we've needed help with configuration, customizations, or troubleshooting, they've been quick to jump in and get things sorted. They genuinely care about making sure the app works well for your specific use case, not just pointing you to a help doc.

If you're looking for a solid upsell and cross-sell solution, I'd highly recommend giving Wiser a look. The product is great, and the people behind it are even better.

FAO Schwarz
United States
Over 4 years using the app
March 30, 2026

Working with Wiser has been a very positive experience for our team. Amit has always been quick to help whenever we’ve had a question, request, or needed support, and he has been great to work with throughout. Communication has always been clear and timely, and we’ve really appreciated how much he seems to care about what is best for our store and its continued growth. That kind of support and attention goes a long way, and it has been greatly appreciated by our team.

Dive Bomb Industries
United States
Over 2 years using the app
March 27, 2026

Amit has been extremely helpful, and the team is always quick to respond whenever I have a question or need a demo. Wiser has made a real impact on my store by driving effective upsells. Highly recommended!

The Beauty Store
United Kingdom
10 months using the app
May 6, 2026

I cannot say enough good things about this app and the folks running it. Their service is top notch! Not only are they immediately responsive, they take feedback seriously and develop upon it. We were using Re-Buy and it was so confusing and hard to use, and there were a lot of features we were paying for that just did not make sense. This app is affordable, has way more features and flexibility. It has already resulted in thousands of dollars in upsells in just a couple weeks. My only regret is not finding it sooner! Highly recommend! A+

Resin Rockers
United States
14 days using the app
June 3, 2026

I think this function is quite good. Thank you for the support from the staff.

testxtool
United States
About 2 years using the app
Edited May 27, 2026

Wiser gives many options and opportunities for Upsells and has a very generous free tier while the shop is starting off and getting up to 50 sales per month. Prachee and the team have been amazing helping me get the widgets to look perfect in my theme.

Faux Flora
Australia
1 day using the app
February 23, 2026

I highly recommend Wiser – the service is excellent and very fast. We launched our webshop and we are already making money with Wiser. There are so many options to get AI‑generated help that matches what customers actually want. A big recommendation from us.

Sygeplejebutikken
Denmark
About 2 months using the app
April 7, 2026

I truly appreciate the support. The service was excellent, and I really liked how Humbar communicated and explained everything so clearly.

Cordori
Australia
8 months using the app
April 27, 2026

I had a great experience with the Wiser team. A special thanks to Prachee for the quick and efficient support. She responded very fast and solved my issue without any delay.

Overall, the Wiser team provides excellent customer service and very reliable support. Thank you to the entire team for the best support experience!

Mamakarttoys
India
3 months using the app
April 1, 2026

Great app for upselling and cross-selling. Their support team is always responsive and ready to help.

Cleaners Gallery
Australia
7 months using the app