Wiser Product Recommendations , 607 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
    564
  • 5% of ratings are 4 stars
    29
  • 1% of ratings are 3 stars
    4
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    9
What merchants think

Feedback submitted

Merchants highly value this app for its advanced recommendation algorithms and AI capabilities, particularly for managing cross-sells and up-sells. They appreciate its user-friendly interface, customization options, and its effectiveness in boosting conversions and customer engagement. The app's customer service is frequently praised for its responsiveness and proactive approach. Merchants report immediate improvements in store performance and sales increases after using the app. Its pricing, especially the pay-as-you-grow structure, is considered fair and beneficial for start-ups and small businesses.

Edited May 19, 2017

It's functional, but it won't match any styling on your web site. If you know CSS and have a couple of hours to update the app to match your store's overall look and feel, then it's a useful tool for sure.

Leggy Me Leggings
United States
Over 1 year using the app
Edited October 20, 2018

It's ok for a few basic functions but still needs quite a bit of work on usability and flexibility. It would be better if the display of the products was more responsive to screen and number of products.

For example, if I use a recently viewed widget, but I've only viewed one product, then it will show one product on the left and a large ugly white space for 3 more products.

I can't set up a set of recommended products to show across the site (not below a specific product).

Rising Sun
United States
7 months using the app
May 20, 2017

I was initially excited about the app to add more content to a single product page but had a customer purchase something today and didn't show up on the area of the recently viewed product. Noticed it only updates as I view products not as everyone views product. I was hoping it added new content to each customer viewing, not old content the customer has already viewed.

Hay River Tack And Supplies
United States
1 day using the app
Edited May 14, 2018

Uinstalled the app and now when I try to checkout on my store I get this message:
GET https://wiser.expertvillagemedia.com/recently-viewed-new/app/CreateDraftOrders/?evmcallback=jQuery... 500 (Internal Server Error)

Customers can't order anymore!!! How can I remove completly this app please?

Edit: thanks to the support, responded really quickly and removed the files that were causing troubles.

My Nature Rings
Belgium
About 1 hour using the app
1
1