Reviews (400)

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through its AI-powered recommendation engine, which suggests products like "Related Products" and "Frequently Bought Together." They report significant increases in average order value and conversion rates. The app is noted for its user-friendly interface, customizable widget placements, and detailed analytics. Exceptional customer support is also highlighted, with teams praised for their responsiveness and ability to tailor the app to store branding.

June 19, 2025

Wiser has been super helpful in improving our product recommendations and overall customer experience. The app is easy to use and does exactly what we need. A big thank you to Ankit, who was incredibly kind, responsive, and communicative throughout the support process. He made sure everything was running smoothly. Highly recommend both the app and the support team!

Baci Fashion
United States
About 2 years using the app
June 24, 2025

Fantastic support from Ankit at Wiser!
I had a brilliant experience with Ankit while setting up the Wiser app on my Shopify store. He was incredibly helpful, knowledgeable, and quick to respond to any questions I had. Ankit went above and beyond to make sure everything was working smoothly and tailored to my store's needs. It’s rare to come across such dedicated and friendly support — a real credit to the Wiser team. Highly recommend both the app and Ankit’s top-notch assistance!

Votch
United Kingdom
Over 5 years using the app
June 9, 2025

Wiser app has been working great. Their conversion $ has been vey high and it makes Wiser a vey smart invenstment. Their team is also very helpful and responsive. They customized the app to work on our site within our parameters. We are happy with Wiser and recommend it.

Matr Boomie Wholesale
United States
Over 1 year using the app
June 17, 2025

Highly Recommend this app to all. Great features on the free tier and affordable pricing on subsequent tiers. Feature rich and highly intuitive. Customer service is top notch. Had some problems with app features but Ankit reached out and booked a Google meet and took care of all my issues. Most apps do not take their service to that level but Wiser does. I'm very happy with the look and functionality of the app and the service is what made me keep it. Don't hesitate to install this app.

OddMall
United States
2 months using the app
May 12, 2025

Wiser has been very responsive in assisting us setting up our recommendations. They also jumped into action and fixed an issue that I created on my end. Highly recommend the app and their customer service and IT Support.

VINEBOX
United States
Over 1 year using the app
June 26, 2025

My experience with the support team — especially Toheeb — has been absolutely amazing. I'm not a tech expert, and I often struggle to get the most out of new apps. But thanks to Toheeb’s patient and knowledgeable support, I not only got the app set up correctly but now fully understand its potential.

If it weren’t for his help, I probably wouldn’t have kept the app installed — but after today, I can confidently say this is one of the best apps on Shopify for boosting sales and increasing AOV. I’ll be recommending it to all my fellow eCommerce business owners here in Australia.

Highly recommend — easily one of the top-performing apps on the platform!

Kiddos Kicks
Australia
10 days using the app
April 1, 2025

Wiser is a great app with great customer support. The worked with us to carefully design each module in alignment with our Site theme and are super responsive whenever we had an issue. Definitely recommend - especially for smaller companies looking to implement AI functionality.

MOSCOT NYC SINCE 1915
United States
11 months using the app
April 16, 2025

Useful!
Very smart and allows product exclusion. The support team has been incredibly helpful, highly recommended!

Huggwaii
Hong Kong SAR
6 months using the app
June 27, 2025

We've been using Wiser on our Shopify store and it's been a game-changer for boosting upsells and cross-sells across our website. As a brand with a wide product range, we needed a smart recommendation engine—and Wiser delivered.

Key Features We Loved:
Personalized Recommendations – It automatically shows “Related Products,” “Frequently Bought Together,” and “Recently Viewed Items” based on customer behavior.

Custom Placement – You can place widgets on homepage, product pages, cart page, or anywhere using Shopify sections.

AI-Powered Engine – Recommendations get smarter over time, helping increase AOV without any manual input.

In-Depth Analytics – You can see how much revenue is driven directly by Wiser’s recommendations.

Ease of Use:
The app is incredibly intuitive. Installation was fast and the support team helped us fine-tune placements to match our theme perfectly. The admin dashboard is clean and provides great insights.

Support:
Their customer support team is responsive and hands-on. They even helped us customize the design of our widgets to match our branding.

MunchiesHouse
Lebanon
About 2 hours using the app
March 25, 2025

Very good app with plenty of valuable features. Wish the cart drawer upsell didn't require a manual code and was also available in the free version instead of a paid subscription. Despite that, the free plan under 50 orders per month is very reasonable. Overall a must-have for any store.

The Engineer's Corner
Sweden
4 months using the app