Redpen Widget
Customer Support Request and Bug Capture Platform
Key values section
Customer Support
Users can create actionable tickets interactively resulting in faster turnaround of issues and higher customer satisfaction.
UAT and Beta Testing
Achieve Customer-Driven Product Development. Enable Beta and UAT users to quickly submit their feedback and bugs.
Development
PMs, designers, developers, and QA can rapidly submit their feedback and bugs. Reduce time-to-market while improving quality of the product.

Redpen Widget
Launch date
Integrates with
- Jira Software
- Jira Service Desk

Redpen Widget
Launch date
Integrates with
- Jira Software
- Jira Service Desk
Pricing
Free
Reviews
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
TerraShop.ai
The app is super and really helping us get customer feedback. It also helped us during our website development phase as it allowed us to capture screenshots and record videos of the UI and functional issues and send them directly to the development team. We are also using the different Redpen products (desktop app, browser extensions, Wordpress plugin, etc) as well. Really helps us in maintaining the quality of the apps by getting faster resolution of the issues reported using them.
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