Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design, seamless integration, and customizable order forms that boost conversion rates and sales. Features like upsells and quantity offers, along with Facebook ad performance tracking, are highly valued. The customer support team is commended for their quick and professional assistance. The app is also recognized for its affordability, with a free plan for beginners. It simplifies the checkout process, enhancing customer experience and increasing profits.

September 18, 2023

We started using Releasit COD Form just recently and the experience so far is really good. First, I found it really easy to set it up, with no previous experience and knowledge of this app, I was able to easily set up the form (the popup) and not just set it up, but also customize it to my needs -- BTW, it has really nice functionality in terms of customization, which I love!

Secondly, we ran a selling campaign while we were on the Free Plan which only allowed us 60 orders. Later we discovered that there were much more orders, which didn't go through because of the 60 orders limit. BUT, and here goes a big thumbs up to Releasit team, once we contacted the support, they successfully restored the remaining orders.

So you can imagine how thrilled we were when we realized that we in fact had 3 times more orders, but they just didn't go through because of our mistake... Now that we are using the higher Plan, everything works fine.

The fact that the orders were recorded and stored by Releasit is such a nice feature! Really nice!

About 2 months using the app
Edited December 9, 2022

The most important thing is that it has one step checkout. Good job guys! Keep up the good work!
This allows us our convenience when buying from third party sellers as well. They also keep using "new" websites regularly instead selling through sites already established by users or legacy stores/depots / locations etc.
Thank you Marco

3 months using the app
April 9, 2023

I recently started using this cash on delivery application and I have to say, it's been a game-changer for me. The app is incredibly user-friendly, with a clean and intuitive interface that makes it easy to place orders and manage my payments.

Overall, I would highly recommend this cash on delivery app to anyone looking for a fast, secure, and convenient way to make payments. It has made my life so much easier and I'm sure it will do the same for you!"

14 days using the app
March 16, 2023

before using this app. i had hundreds of add to cart because of 3 step check out that shopify normally offers. after installing this app, my add to cart was get to 2% which is amazing. Customers now have to fill only 3 details (name, number, and addres) and and press submit button.. The app is really worth for me. And Most importantly, the customer service they have is amazing. Everytime i hve problem in app.. they immediately solve it. I would say best ever customer service i have come across. Thats why i stick to this app.. Thanks Releaseit COD.

Shan Gas Tandoor
7 months using the app
Edited February 1, 2023

We are so grateful for the excellent service provided. The team was professional, prompt and went above and beyond to ensure that our store works as expected and wanted. Their real-time support feature was an added bonus. We highly recommend there COD form to anyone in need of a reliable and efficient COD service. Thank you for making our experience such a pleasant one. Keep up the great work!


I'm coming back after more than 2 months of using the app :
what can I say for real I'm using more than 10 apps on my stores and the best support and the best guy you can meet i mean i installed some apps not compatible with the old version of COD form and in minutes and at 21h they helped me and modified there code so they will be compatible with the currency converter
wow realy nothing to say about: the best app because they can mobilize it for your business and the best support 24/7

2 months using the app
January 26, 2023

So, I have been using this app since 2 weeks and literally it helped me a lot in getting good conversions. Initially, I was unsure of installing this app because I had a bad experience with such kind of cod form app but yeah it worked like a charm for me. Talking about customizations, support team here did a great job I would say, they just resolved my issues instantly.
So no complaints as of now, just curious to see some new features though. Definitely recommended!


12 days using the app
July 14, 2023

We had a truly wonderful experience with the app and the support. A special shoutout to Marco from the support team for being extremely efficient with responses and solving all our challenges in an instant.

The app is wonderful and helped create a perfect system for 2 separate buttons on our products page - 1 for COD orders, and 1 for Pay online & Get a discount.

Overall we had a great experience setting up the app and are extremely happy with the results so far.

In the future if our orders go above 60 a month we would gladly pay for the next plan in the tier.

The only constructive feedback we have is regarding the customisation of the Buy Online & Get a discount button - is the future updates of the app could provide us with the option to customise this button it would be great and would save the contact support step. Having said that, it is to be repeated, that the get support was so prompt and instant that either way it's okay!

Again, Marco is a legend!

Blessings coming the way of Marco and the entire team.

Universal Typewriter Co
About 3 hours using the app
Releasit replied July 15, 2023

Thank you so much for the review and your kind words, it was a pleasure helping you with configuring of the form on your store!

Thank you also for the feedback, we always work to improve our service and features and we really appreciate your comments!

If you need more help don't hesitate to contact me back! 😊

Marco from Releasit

November 17, 2022

I am amazed by their customer service. Very quick responses and helpful people. Really appreciate. The app is very Good, I think it is a very smart move to import this APP cause you can make customers pay via Credit Card and give them a small discount in order to avoid COD payments and Cash Flow problems. The COD is very clear, IT IS NOT decrease my website's speed and you can add your own preferable sections cause Shopify doesn't have them. Great App and the new feature about SMS Recovery is amazing.

23 days using the app
Releasit replied November 17, 2022

Thank you so much for the review, I'm really happy you are enjoying the app!! 😎

Marco from Releasit

June 12, 2023

The Shopify Order Form app has revolutionized my order management process. With its user-friendly interface and customization options, creating personalized order forms has never been easier. The app seamlessly integrates with Shopify, ensuring accurate order tracking and real-time updates. The excellent customer support and regular updates make this app a must-have for any Shopify merchant. Highly recommended!

Female Zone
4 months using the app
Edited June 24, 2023

I have used Releaseit for 1 week and i am really happy with the options, the app is veryfast on my sites and my conversions have increased a lot. my customers can order quickly with just name, address, phone and wilaya and upsells are super effective. their support is the best part, always available. @Marco helped me in less than 5 minutes with all my requets, i am using it on all my 2 stores with the unlimited plan
Recommend it to everyone!!

7 days using the app
Releasit replied June 24, 2023

Thank you so much for the kind words, it was a pleasure helping you with the app!
If you need more help feel free to contact us back! 😊

Marco from Releasit