Releasit COD Form & Upsells
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,054)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing cash-on-delivery operations, noting its intuitive interface and seamless integration into existing workflows. The support team is frequently commended for their quick and effective responses. The app is also recognized for its reliable performance and extensive customization options that boost conversion rates without slowing down the site. Additional features like upsells, cross-sells, and abandoned cart recovery are appreciated, making it a versatile tool for e-commerce businesses globally.
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This app is good , But It has some bug . Its dont show any Order History .
Excelente aplicación, me ha servido de mucha ayuda, puedo diseñar el formulario para mi tienda como yo quiera, solo tengo que enviar a soporte y al instante me responden para ayudarme con lo que necesite.
This app changed overall my store, at least doubled my orders and also their staff is amazing, extremely fast answers and they helped me instantly whenever i had a problem!
Great app! very friendly support! This app is the best one on the shopify market!
The support is just EXCELLENT, if you need help with anything they respond in less than 5 minutes and are very effective
The app and its support were very good in the initial days but now they have hired some very bad support staff.
There are some bugs in the app's OTP verification system, someone was able to bypass it and was placing 50+ OTP-verified orders each day on our store every time with a unique mobile number..
I reported this to support but the support person did not even acknowledge the issue...I asked to get this checked by a tech person and he did not even try to understand the problem by creating any test order...
Overall this was a very bad experience and I have lost trust in the app's functioning.. I have now decided to end my 3 years relationship with them.
Dear Urban Storie INDIA,
Thank you for sharing your feedback. We deeply regret to hear about your recent experience with our support and the issues you've encountered with the OTP verification system.
Firstly, we want to apologize for the oversight and any inconvenience this has caused you. Your concerns are important to us, and we understand how frustrating this situation must be.
We are committed to resolving any issues and ensuring our app functions seamlessly for all our users. Our team puts in a tremendous amount of effort to provide a reliable service, and it's disheartening to hear that we fell short in your case. We have many users who benefit from our app daily, and we strive to maintain the highest standards of support and functionality.
We appreciate your long-term relationship with us and the trust you've placed in our app over the years. We would love the opportunity to make things right and restore your faith in our service. Please let us know if there is anything specific you need assistance with, and we will prioritize addressing your concerns immediately.
While we understand your frustration, we kindly ask that you consider the overall performance and support we have provided over the years before leaving a final review. Your feedback is valuable, and we hope to continue supporting your business effectively. (1 star is not deserved, 100%). Please revise your review.
Thank you for your understanding and patience. If you have any further questions or need additional support, please do not hesitate to reach out to us.
Very useful. Super efficient support team! Congratulations.
Releasit COD Cash has been a great addition to my business. The setup was quick, and their customer support is very responsive. Offering cash on delivery has attracted more customers and boosted my sales. Highly recommend!
Awsome customer support, pretty good app
Releaseit has one of the BEST customer support services I've used, they are always responsive and attentive, nice and fast with their work. They have been super helpful every time I have needed a hand.
Thank you so much!