Reviews (38)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 20, 2026

I think this is a great app. We tried a similar one and had a lot of issues - this works seamlessly and has decreased the number of customer services inquiries we receive.

Mighty + Bright
United States
Over 1 year using the app
June 7, 2026

We were struggling with a high number of support tickets around address changes, adding a note and order changes after checkout. This app made it super easy for the customer to make changes to their order on the thank you page before the order reached our 3PL for fulfilment. Really intuitive setup and great support too.

PURE MAMA Skincare
New Zealand
3 months using the app
April 28, 2026

Jason and the team were incredible. Very attentive and kind, not to mention we needed a completely new integration to utilize address/order editing and they immediately jumped in to get this going. Relocate is communicative and affordable -- you won't regret hopping on board.

RANGER STATION
United States
About 1 month using the app
April 5, 2026

We've been using Relocate on 3 different stores the Relocate team has been very helpful and responsive when requesting customization. We were able to reduce CS workload by allowing customers to edit their shipping address or cancel their order themselves before it is shipped. The setup was quick and easy.

eotd
Hong Kong SAR
About 2 months using the app
January 27, 2026

Man, Jason and the Crowd Control crew are the bee's knees. This app is everything we needed to give clients the control they needed to update their orders on their own.

You got an issue? Jason is the man on the case. Answers within minutes.

BOSS APP.

Fenris Workshop
Canada
19 days using the app
November 26, 2025

Highly recommend Jason and Crowd Control to allow our customers to update their shipping address prior to the time of label creation. Crowd Control provides a professional, high quality service with the development of this application.

Philadelphia Candies
United States
Almost 2 years using the app
October 7, 2025

Amazing app and an even better team behind it!

This app does exactly what our customers need during our busiest sales and launch days: it gives them the superpower to modify their orders in real time — whether it’s changing products, updating addresses, or cancelling — all without waiting for human support.

Our support tickets have dropped significantly, and both we and our customers enjoy a smoother experience. It’s a real win-win.

The customer support team is fast, helpful, and great to work with.

The app keeps improving and evolving with every update.

Don’t hesitate to install Relocate+ Order Editor — it’s absolutely worth more than it costs.

Zapato Feroz
Spain
Almost 3 years using the app
June 4, 2025

We've been using it for years to allow customers to edit their addresses before shipping. It's really useful for pro-orders, but also when customers make mistakes during checkout. It saves a lot of time for customer support.

Dygma
Spain
Almost 3 years using the app
July 22, 2025

Easy to install and set-up. Affordable and easy to use to our end customers.
Very flexible on what options you want to provide your customers, for how long they can edit their order and which objects they can edit (address edits only, address edits + product removal/addition, cancellation option).
Fully scalable to your needs. Overall, this app will cover your standard ecommerce needs.

Hey Harper Shop
United States
Almost 2 years using the app
August 4, 2025

This app has been a TRUE GAME-CHANGER for us. It greatly simplifies shipping address updates and order adjustments, allowing us to automate key parts of our workflow. We no longer need to manually handle every customer request, especially helpful outside business hours.
A must-have for any business looking to improve customer satisfaction while saving time and labor costs through automation!!

Upside Drinks
Canada
Over 1 year using the app