Relocate+ Order Editor

Relocate+ Order Editor

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (20)
Developer
Crowd Control

Use custom rules for self-serve order editing on addresses and products to reduce errors and returns

Let customers make changes to shipping addresses and rates, add/remove products, edit order notes or gift messages, and cancel orders without contacting support. Create conditional rules to control what can be changed and when. Easily allow customers to update product variant options, pay for new items, taxes, or differences in shipping. Reduce returns and increase satisfaction with convenient order editing via the thank you and order status pages, order confirmation emails, and store accounts.

Let customers make changes to shipping addresses and rates, add/remove products, edit order notes ... more
  • Exclude and/or restrict edits/canceling for orders containing certain products.
  • Limit how long after a checkout an order can be edited.
  • Set an expiration date for editing orders with specific products.
  • Easily identify edited orders with order tags.
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Pricing

Free

Free

  • Order editing for all unfulfilled orders

Pro

$9.99 / month

  • Auto-tag orders after updates
  • Limit when customers can make edits
  • Control what can/can't be edited
  • Customizable UI

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (20)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 13, 2025

Easy to use, great customer service, and very reasonably priced. Our customers appreciate having the ability to edit their address themselves if they make a mistake. Our customer service team appreciates the time savings from making address editing self-serve.

ALOHA
United States
About 2 months using the app
February 27, 2025

This is a game changer, it takes care of a lot of our problems regarding order changes. Definitely gives us much more time to focus on other things and keep our customers happy.

Cassette Optics
United States
10 days using the app
April 29, 2024

Simple, solid app. Helps customers edit their own addresses. This app has decreased our customer support tickets by about 10-20% per month. The support team is responsive to any tickets and helpful when issues arise.

SendAFriend
United States
About 1 year using the app
August 22, 2024

This apps saves so much time in reducing Customer requests for address edits or order cancellations. The support team is very responsive and helpful in ensuring installing is correct for our store.

Creepers Socks
New Zealand
4 months using the app
March 2, 2023

Simply awesome! Let customers self-serve editing shipping details as they need, and the developers even plugged into our 3PL platform (mintsoft) so edits are pushed to the warehouse automatically - phenomenal app, support, service and value for money!

Accurascale
United Kingdom
9 months using the app

Support

App support provided by Crowd Control.

Developer

Crowd Control

66 S Main St, Unit 367, Salt Lake City, UT, 84101, US

Launched

April 9, 2021

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