Reviews (20)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 13, 2025

Easy to use, great customer service, and very reasonably priced. Our customers appreciate having the ability to edit their address themselves if they make a mistake. Our customer service team appreciates the time savings from making address editing self-serve.

ALOHA
United States
About 2 months using the app
February 27, 2025

This is a game changer, it takes care of a lot of our problems regarding order changes. Definitely gives us much more time to focus on other things and keep our customers happy.

Cassette Optics
United States
10 days using the app
April 29, 2024

Simple, solid app. Helps customers edit their own addresses. This app has decreased our customer support tickets by about 10-20% per month. The support team is responsive to any tickets and helpful when issues arise.

SendAFriend
United States
About 1 year using the app
August 22, 2024

This apps saves so much time in reducing Customer requests for address edits or order cancellations. The support team is very responsive and helpful in ensuring installing is correct for our store.

Creepers Socks
New Zealand
4 months using the app
March 2, 2023

Simply awesome! Let customers self-serve editing shipping details as they need, and the developers even plugged into our 3PL platform (mintsoft) so edits are pushed to the warehouse automatically - phenomenal app, support, service and value for money!

Accurascale
United Kingdom
9 months using the app
July 6, 2022

I ran a large crowdfunding campaign which takes months to fulfill. In that time lots of backers move which can make it a nightmare to keep addresses up to date. Relocate made it very easy by allowing backers to update their own addresses easily as many times as needed. Definitely recommend it!

Mechanical Design Labs
United States
7 months using the app
July 27, 2022

Relocate Address Editor has saved us and our customers so much time in address changes. It's affordable and just works. The one problem we did have Crowd control's customer support helped us with swiftly. They're friendly and this is a great app.

Limited Run Games
United States
4 months using the app
July 6, 2022

Great and useful app. Love that it's free, highly recommended. You can view an example of use at our website vampirefreaks.com

VampireFreaks
United States
3 months using the app
Edited May 12, 2021

It let's customers change the address of unfulfilled orders as promised Fast response from devs, I think we were one of the first stores to try the app out, and the devs fixed a bug in a few hours.

Famme
Denmark
26 days using the app
October 9, 2023

We were surprised by the response time of the app support! We got assistance with implementing the Relocate app. Even some of the new features were released specifically after our requests.

The app is working perfectly, it changes the address and the gift note. All changes are successfully reflected in the Shipstation as well! Highly recommend this app!

Dandelion Chocolate
United States
18 days using the app