Keeper—Recover Abandoned Carts , 506 reviews

Overall rating
4.3
Counts per rating level
  • 69% of ratings are 5 stars
    349
  • 13% of ratings are 4 stars
    65
  • 8% of ratings are 3 stars
    38
  • 4% of ratings are 2 stars
    19
  • 7% of ratings are 1 stars
    35
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective recovery of abandoned carts, boosting sales. It's praised for its ease of use, accuracy, and seamless integration with Shopify's built-in recovery email. The app allows customers to save their carts across multiple devices, enhancing the shopping experience. It's free, making it ideal for new or small businesses. Many commend the support team for their quick and friendly service, making it a reliable tool for improving conversion rates.

January 12, 2022

When I log out and log back in to the same device and browser, the app pops up a window wanting to know if I want to load a cart from a previous session. If you click ok, it will stack up the cart in essence doubling the cart contents. Confusing and making errors in customer orders. Had to remove it from my store.

Sounding Stone
Canada
Almost 5 years using the app
May 21, 2020

will try first, don't know yet if it will work with my current expectations. I hope it does and help with sales

RAM Jewelry
Philippines
Almost 4 years using the app
September 25, 2019

I don't see this app working properly. I had added something to my cart in my mobile and when I logged in to my account on computer, it did not show my saved cart items.
I'm thinking to delete this app and add any other better app.

Mini Kiki
India
Over 1 year using the app
October 2, 2020

So far it seems inconsistent. Syncing seems to work if you add from the desktop but not from the phone. :-(

Comet Pinball, Inc.
United States
About 2 months using the app
January 7, 2020

thanks dfor im very greetfull for that product so i hope it workls nicely during this period pleasiere

Rzagna
United States
2 months using the app
Edited August 29, 2019

I have installed App But cant get it to work and have emailed but they don't seem to answer emails .

Bevs Cross Crafts
Australia
2 months using the app
January 7, 2021

Problem with this app is when I logout cart is maintained nd when I relogin big issue is it adds the previously added items so if there are 2 items it will double it.

The Food Folks
India
9 days using the app
May 15, 2020

For the moment I installed the application on my shop and after a test I see that did not work, I do not know if it comes from me or not, I will modify the opinion when it will work.

La boutique des gothiques
France
21 days using the app
February 10, 2021

Hasnt worked for our store but we are hoping after we review it that it will? . Once it starts working I will update the review with a higher rating as of now its not working.

udreamr
United States
7 days using the app
June 23, 2018

Will review again once fully tested

Shimmersfashionoutlet
United States
About 2 months using the app
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