LSS: Repeat Customer Insights

LSS: Repeat Customer Insights

From $59/month. 14-day free trial.
Rating (5.0)
Reviews

About this app

Launched

May 30, 2016 · Changelog

Languages

English

Works with

Customer tags, Klaviyo

Grow your sales with better repeat customer retention. Using RFM, cohorts, customer segmenting, etc

Analyze your customer purchase behavior to calculate dozens of metrics and give you actionable business advice around finding and keeping loyal customers. Automatically build customer segments so your marketing hits the right customers, at the right time. Send all that back to Shopify via tagging or into tools like Klaviyo for an integrated view of your customer base. Schedule email reports for your whole team so you're always kept up-to-date with your store's growth and opportunities.

Analyze your customer purchase behavior to calculate dozens of metrics and give you actionable business advice around finding and keeping loyal customers. Automatically build customer segments so your marketing hits the right customers, at the right time. Send all that back to Shopify via tagging or into tools like Klaviyo for an integrated view of your customer base. Schedule email reports for your whole team so you're always kept up-to-date with your store's growth and opportunities. more
  • Advice tailored to your metrics and performance highlighting your opportunities
  • Dashboards for loyal customers, getting repeat customers, downturns
  • Customer Segmenting with RFM, grading, cohorts, and visual customer grids
  • Learn how products influence customer lifetime behavior and AOV, LTV, and RPR
  • Sync segments to Shopify tags to integrate into the rest of your marketing stack

Pricing

14-day free trial

Entrepreneur

$59/month

  • Focus Dashboards
  • Automatic Customer Segmenting and analysis with RFM
  • Order Sequencing (2 years)
  • Customer Cohorts (12 mo)
  • Product Analysis

Growth

$99/month

  • Adds:
  • Tag customers
  • Order Sequencing (all, 5 years)
  • Customer Cohorts (full history)
  • Segment by 11 popular sales channels
  • Variant Analysis

Peak

$249/month

  • Adds:
  • Order Sequencing Analysis (all-time, all years, and quarters)
  • Segment by 41 popular sales channels
  • Premium support
  • API access

Entrepreneur

$59/month

  • Focus Dashboards
  • Automatic Customer Segmenting and analysis with RFM
  • Order Sequencing (2 years)
  • Customer Cohorts (12 mo)
  • Product Analysis

Growth

$99/month

  • Adds:
  • Tag customers
  • Order Sequencing (all, 5 years)
  • Customer Cohorts (full history)
  • Segment by 11 popular sales channels
  • Variant Analysis

Peak

$249/month

  • Adds:
  • Order Sequencing Analysis (all-time, all years, and quarters)
  • Segment by 41 popular sales channels
  • Premium support
  • API access

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

15 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 15, 2023

Great app to keep track of your customer cohorts and stay on top of LTV. Easy to export the data for offline reporting.

Pacas
United States
Almost 2 years using the app
Little Stream Software replied May 16, 2023

It's wonderful to hear you've found the app helpful to monitor your customer cohorts and LTV. Thanks for your review and for being a loyal customer over the years. It's been my pleasure to help and if you have any other questions on the app or how to analyze the data, please don't hesitate to reach out.

- Eric

Edited September 23, 2019

This is a great app and Eric in particular is doing a great job helping us get the very most out of it! Thank you Eric for always responding quickly and being so helpful! We're excited to keep using this feature in Shopify!

Andie
United States
Over 3 years using the app
July 5, 2019

As our store has grown over the past 2 years of using Shopify, we've needed something that shows us exactly what our customers are doing. The data is there but to have an app quickly show us the results with the ability to dig deeper, has been a game changer.

This was where Repeat Customer Insights has been invaluable. It drives new ideas of how to reach the customer who hasn't purchased in awhile, or the new customer who just made a large purchase. The communication to each must be different.

I also appreciate the daily tips that come in my inbox. I don't have time to implement every single one but I have Eric Davis' folder marked as my to-do, because each little tweak and observation on the back end helps us grow.

Finally, customer support with this app is fabulous. I appreciate when app developers have suggestions for store owners that are revealed by the data.

MadeOn Skin Care
United States
About 3 years using the app
February 16, 2021

This app is a game-changer when it comes to diving into customer data. Not only that, but the customer service from the developer is amazing. He's responsive, helpful and takes the time to explain things. I personally love his daily emails about marketing tips and tricks. You can't go wrong with this app!

The Sock Drawer
United States
About 2 years using the app
September 1, 2017

Great app! Best of all the developer is super responsive if you need anything.

Kindred Bravely
United States
Over 1 year using the app

About this app

Launched

May 30, 2016 · Changelog

Languages

English

Works with

Customer tags, Klaviyo

Built by Little Stream Software

About Little Stream Software

5.0 average rating

8 years building apps for the Shopify App Store

1887 Whitney Mesa Dr, #6225, Henderson, NV, 89014, US

Support

Send a message

support@littlestreamsoftware.com

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