Replyco ‑ eCommerce Helpdesk
- Pricing
-
From $45/month. Free trial available.
- Rating
- 4.3 (12)
- Developer
- Replyco - eCommerce Helpdesk
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Centralize all your customer questions in one place. Respond to them in minutes, not hours or days.
With Replyco, you can easily manage all your customer questions, from all selling and social media channels, in one intuitive inbox. What's more - all conversations come with a 360-degree customer view including order details and previous purchase history, making a job of responding to them much easier and hassle-free. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.
- Connect to all major selling channels and social media platforms.
- View and reply to all messages from one place.
- Access important customer and order data when viewing a message.
- Automate message management with auto-assign, auto-responders and more.
- Save time with customizable email templates (canned responses).
Languages
English
Works with
- Amazon
- eBay
- Facebook Messenger
- Linnworks
- Many More
- Telegram
Categories
Pricing
Choose the plan that best fits your business.
L
$45 / month
Features
- The price is specified per user
- Users: 8-15
- Unlimited tickets messages
- Unlimited integrations
- Industry-leading helpdesk
- +More
7-day free trial
M
$55 / month
Features
- The price is specified per user
- Users: 4-7
- Unlimited tickets messages
- Unlimited integrations
- Industry-leading helpdesk
- +More
7-day free trial
S
$65 / month
Features
- The price is specified per user
- Users: 1-3
- Unlimited tickets messages
- Unlimited integrations
- Industry-leading helpdesk
- +More
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (12)
The features look great on the surface but it's unclear how the automation/chat system works - so you have to setup a free trial to check that. So I authorized $350 to try everything out and nothing works. Locked out of everything in the admin panel - all the links are there but 100% of them do not work (except for the link to your gitbook manual). The support system so far is pretty awful - which is a red flag for anyone looking to purchase a good support system. Until we can actually use this, 1 star.
They add a face pricing and you will find another price once you end the free trial.
I really love this app and have been using it since last two years and help us to respond faster to customers which increased our customer retention level.
Support
App support provided by Replyco - eCommerce Helpdesk.
Resources
Developer
Launched
October 11, 2022
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