Replyco ‑ eCommerce Helpdesk
- Pricing
-
From $45/month. Free trial available.
- Rating
- 3.0 (13)
- Developer
- Replyco - eCommerce Helpdesk
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Centralize all your customer questions in one place. Respond to them in minutes, not hours or days.
With Replyco, you can easily manage all your customer questions, from all selling and social media channels, in one intuitive inbox. What's more - all conversations come with a 360-degree customer view including order details and previous purchase history, making a job of responding to them much easier and hassle-free. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.
- Connect to all major selling channels and social media platforms.
- View and reply to all messages from one place.
- Access important customer and order data when viewing a message.
- Automate message management with auto-assign, auto-responders and more.
- Save time with customizable email templates (canned responses).
Languages
English
Works with
- Amazon
- eBay
- Facebook Messenger
- Linnworks
- Many More
- Telegram
Categories
Pricing
L
$45 / month
- The price is specified per user
- Users: 8-15
- Unlimited tickets messages
- Unlimited integrations
- Industry-leading helpdesk
- +More
7-day free trial
M
$55 / month
- The price is specified per user
- Users: 4-7
- Unlimited tickets messages
- Unlimited integrations
- Industry-leading helpdesk
- +More
7-day free trial
S
$65 / month
- The price is specified per user
- Users: 1-3
- Unlimited tickets messages
- Unlimited integrations
- Industry-leading helpdesk
- +More
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (13)
They add a face pricing and you will find another price once you end the free trial.
We currently use the Replyco App which links to our Shopify Account. It brings all messages and queries from Shopify and all our other sales channels into one easier-to-use interface.
It enables us to keep track of queries, cancellations and much more without having to worry about them getting lost in our inbox. Support is always on hand if an issue arises and the monthly cost is far less than ...
We have been trading online for over 20 years and managing emails has always been a key part of our business, prior to moving over to Replyco we were managing our emails via outlook, this was becoming increasingly time consuming and inefficient. Maintaining a consistent style of messaging was also proving to be difficult as our business grew employing more people to manage the messages. We have ...
We have been using ReplyCo for a few years now, since its launch pretty much, and it has massively helped us streamline our customer services side. Integration with eBay, Amazon, Linnworks and Shopify means a big reduction in time wasted to go find order details in multiple channels. Also, as important, Alex and the team are super helpful and always respond and resolve any minor issues quickly. ...
Replyco is worth its weight in gold. It saves us so much time when compared to manually managing each channels messages. We've used it for nearly 2 years and its gone from strength to strength with regular updates and the support has always been spot on.
Support
App support provided by Replyco - eCommerce Helpdesk.
Resources
Developer
Launched
October 11, 2022
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