Reviews (13)

Overall rating
3
Counts per rating level
  • 85% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 15% of ratings are 1 stars
January 26, 2025

They add a face pricing and you will find another price once you end the free trial.

The Dog Face
United States
18 days using the app
October 18, 2022

We currently use the Replyco App which links to our Shopify Account. It brings all messages and queries from Shopify and all our other sales channels into one easier-to-use interface.
It enables us to keep track of queries, cancellations and much more without having to worry about them getting lost in our inbox. Support is always on hand if an issue arises and the monthly cost is far less than ...

Thunderfix Hardware
United Kingdom
Over 2 years using the app
October 12, 2022

We have been trading online for over 20 years and managing emails has always been a key part of our business, prior to moving over to Replyco we were managing our emails via outlook, this was becoming increasingly time consuming and inefficient. Maintaining a consistent style of messaging was also proving to be difficult as our business grew employing more people to manage the messages. We have ...

Thorness.co.uk
United Kingdom
About 2 years using the app
October 27, 2022

We have been using ReplyCo for a few years now, since its launch pretty much, and it has massively helped us streamline our customer services side. Integration with eBay, Amazon, Linnworks and Shopify means a big reduction in time wasted to go find order details in multiple channels. Also, as important, Alex and the team are super helpful and always respond and resolve any minor issues quickly. ...

eZoneTrading
United Kingdom
About 2 years using the app
October 27, 2022

Replyco is worth its weight in gold. It saves us so much time when compared to manually managing each channels messages. We've used it for nearly 2 years and its gone from strength to strength with regular updates and the support has always been spot on.

GadgetWear
United Kingdom
Almost 2 years using the app
October 24, 2022

I absolutely love replyco. Have been using them for almost 2 years now, their customer support team is so good. Alex basically set up the entire integration for us and it's been seamless ever since. I've also found them to be cheaper than other apps we tried before. Would definitely recommend.

Cheeky Zebra
United Kingdom
Over 1 year using the app
October 27, 2022

I really love this app and have been using it since last two years and help us to respond faster to customers which increased our customer retention level.

D2P Autoparts
United Kingdom
Over 1 year using the app
October 24, 2022

We've been with Replyco for years, since the beginning practically. They are constantly looking at ways to evolve and their CRM tool was perfect for our business. You can create various users within the platform to measure individual performance, set auto-responders and timed events and block those annoying SEO companies email you too! You also have a dedicated account manager and if there is ...

JuicEBitz
United Kingdom
About 1 year using the app
October 21, 2022

Replyco is a great helpdesk software at a great price! They also have excellent customer support if you have any questions or concerns. I highly recommend Replyco for all of your customer service needs!

Lutema
United States
4 months using the app
October 21, 2022

I have been using REPLYCO for over 2 years-they help me manage all emails from all of my platforms-customer service is fantastic and so is there platform-IN LOVE

Bitty Boomers
United States
4 months using the app