Replyco ‑ eCommerce Helpdesk , 12 reviews

Overall rating
4.3
Counts per rating level
  • 92% of ratings are 5 stars
    11
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
    1
August 22, 2023

The features look great on the surface but it's unclear how the automation/chat system works - so you have to setup a free trial to check that. So I authorized $350 to try everything out and nothing works. Locked out of everything in the admin panel - all the links are there but 100% of them do not work (except for the link to your gitbook manual). The support system so far is pretty awful - which is a red flag for anyone looking to purchase a good support system. Until we can actually use this, 1 star.

THE CRONUS SHOP
United States
25 minutes using the app
1
1