Reviews (193)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options and robust reporting capabilities, essential for managing sales, inventory, and taxes. Features include a built-in AI assistant, scheduled reports, and alerts for data triggers. It offers both free and paid versions, with significant functionality even in the free tier. The intuitive interface and responsive customer support, especially for custom reports and quick issue resolution, are particularly appreciated.

May 23, 2024

Sisters
Israel
4 days using the app
Cloudlab replied May 30, 2024

:) Glad we could help!

June 26, 2024

the app is just fabulous and when there was something I was unable to do, George from their team helped me create a custom report within minutes to get the data I needed to scale.

I can't stress enough how amazingly versatile the app is to create custom reports. what's even more amazing is how excellent and responsive the customer service is! I wouldn't go with any other plugin after this experience!

Macro Mug
United States
16 days using the app
Cloudlab replied June 28, 2024

Appreciate the great review, so happy we could help you out and that you had such a fantastic experience with our support. Thank you! :)

May 13, 2024

Report toaster has been great for our business. We sell products on behalf of third party clients, and this seems to be the only app capable of sharing that data, without giving them full access. And it gives us a significant amount of control on what data we share.
The ability to easily see data is also great, as Shopify's built in system can at time be confusing, this allows you to create reports, and quickly access the data.
The support team is also very helpful, usually responding on the same day, when a query is raised

Creator Merch
United Kingdom
7 months using the app
Cloudlab replied May 30, 2024

Thanks for the great review, really glad we could help with those shared reports :)

March 20, 2024

I downloaded Report Toaster to get a report that Shopify couldn't provide. Jumped straight onto the support chat and George helped me navigate the report so easily. I was able to see what information I could get so switched from free trial to signed up immediately. Saved me hours of work! Thank you!!!!

Markot
Australia
40 minutes using the app
Cloudlab replied March 29, 2024

Wonderful, glad we could help you out and get you the reports you need :)

March 19, 2024

Very helpful and quick service upon downloading the app!

Boulevard Flower Gardens
United States
About 2 hours using the app
Cloudlab replied March 20, 2024

Thanks for the lovely review, happy we could get you sorted :)

March 12, 2024

Just started using this, but looks like it will have all we need, and the CS (Thanks George) has been great right out of the gate!

Salty Buns Co.
United States
About 2 hours using the app
Cloudlab replied March 20, 2024

Appreciate the kind review, glad we could help you out!

February 28, 2024

Great App for different kinds of reports. Support-Crew answeres almost immediatley, and is very helpful and kind. Definitely recommend using this app!

FC Subingen sagt merci!
Switzerland
12 days using the app
Cloudlab replied March 7, 2024

Thanks for the great review - glad that we could help you out!

October 31, 2023

Hi Kevin here from Papanui Cycles,

I was dealing with George Bailey-Kirby to create a custom report for my bank and needed help with a forecast report, this was completed within 10 minutes and George asked all of the right questions so the report was custom to my business,

Thanks, George, and well done excellent customer support.

Kevin
Papanui cycles

Instore Papanui Cycles
New Zealand
Over 1 year using the app
Cloudlab replied November 24, 2023

Appreciate the great review, and glad you got both the reports and the support you needed - always happy to help out :)

August 14, 2023

Highly recommend this app, the supporting team is very helpful and quick reaction, saving me so much time for the reporting

FITTERY
Hong Kong SAR
4 days using the app
Cloudlab replied August 18, 2023

Thanks so much for the review! We are always glad to help.

April 26, 2023

I am more than pleased with the app, and the support team. I have not had much luck trying to figure out how to crate the reports. They have been willing to support me, which is more than I can say for a lot of other companies I've had experience with. Wish I could give them more stars, they deserve them. GET THIS APP!!!!!!

Diversegraphx
United States
2 months using the app
Cloudlab replied April 27, 2023

Glad to hear, happy we could get you the reports you needed! Thanks for the kind review :)

March 8, 2023

I needed to create a custom report which Shopify couldn't do unless we upgraded and paid another US$220 a month. That's when I contacted Report Toaster support... app installed, support chatted with me and created a custom report with all of the fields I needed - voila!
Highly recommend this app if you're looking to dig into your numbers.

Surf Society
Australia
12 months using the app
Cloudlab replied March 21, 2023

Appreciate the nice review, happy we could help you out!

October 31, 2022

Amazing services by George Bailey-Kirby, He was extremely helpful and saved me so much time on filing taxes. He figured out exactly what I needed instead of brushing me off like every other app. Highly recommend this app. 10/10

Massage Gun Solutions
United States
About 3 hours using the app
Cloudlab replied October 31, 2022

Thanks for the great review, glad we could help you out :)

October 25, 2022

We had an amazing experience with Report Toaster and their developers. Our use case was to receive an Orders CSV Report that broke down our custom cart attributes such as delivery dates (selected by users in checkout) as well as gift messages. Sam from Report Toaster helped us create the exact report and format we needed for our warehouse to use to fulfil orders. Even given the time difference, the support was unbelievable. Would highly recommend!

Hey Tiger
Australia
7 days using the app
Cloudlab replied October 26, 2022

Really glad we could help you out, thanks for the kind review :)

June 10, 2022

These folks really know their stuff. The software is incredible, regarding what they can do. Support is over the top awesome. Highly recommend!

Market on Blackhawk
United States
About 1 month using the app
Cloudlab replied June 13, 2022

Excellent, glad to hear it - thank you for the nice review :)

May 16, 2022

This app was actually suggested by a Customer Support person from Shopify. I was AMAZED at the level of customer support they gave to us. Even during the free trial period. We wanted to create a really complex report - combining information that is usually not needed. They were fantastic.

Mulburry Street Products
United States
About 1 hour using the app
Cloudlab replied May 16, 2022

Thanks for the lovely review, really glad we could be of service and get you the data you were looking for :)

May 5, 2022

Excellent app. Excellent customer service too - i needed help today and the developer went above and beyond.

The Mamahood
United Kingdom
2 months using the app
Cloudlab replied May 5, 2022

Thank you for the great review, always appreciate good feedback from our customers! Happy we could help you out :)

April 20, 2022

This app has been so valuable for me in determining at a glance how my business is performing. It covers every aspect of the necessary information as to inform me of the “health” of my business. It has also allowed me to eliminate several other apps which has saved me a lot of money on app subscriptions. I was even able to get sales tax reports which allowed me to eliminate Tax Jar. My favorite part of this app is the amazing customer service provided! I highly recommend using this app!

Pistols and Pearls Boutique
United States
About 2 months using the app
Cloudlab replied April 20, 2022

Glad to hear we could really help you out and thank you for the great review! :D

February 17, 2022

We are so glad to have this app and the smart, patient humans behind it on our team! Saving us time and extending our expertise when we need it makes a huge difference. Thank you!

B4
United States
3 months using the app
Cloudlab replied February 17, 2022

Thank you for the kind review, really happy we could help you out :D

January 10, 2022

Great reporting tool. However, charging $150 per MONTH for a reporting tool is completely unreasonable. It's too bad, had high hopes for this one.

J!NX
United States
About 1 month using the app
December 7, 2021

greatest app
great function and tools
even free. really amazing app please use this app anyone who are looking for export data

YALLAWASEET
Australia
16 minutes using the app
Cloudlab replied December 8, 2021

Thanks for the review, glad we could be of service!

December 5, 2021

The app is useful for creating customs reports. We currently use a paid app but this app is what we needed and it is free. Support person is very accommodating and was able to help on our request to include older data.

Tables by Peanut
Philippines
About 1 hour using the app
Cloudlab replied December 6, 2021

Thank for you the kind review and glad we could be of help!

November 26, 2021

I love this app! It generates so many helpful reports, even with the free version. I am a small handmade business and the "order" and "product" reports are just what I needed to make it easier to fulfill orders each day.

JennyDrakeDesigns
United States
About 1 month using the app
Cloudlab replied November 29, 2021

Excellent, I'm glad to hear we could be of help!

November 15, 2021

Im amazed by the excellent and fast support they have, customer support it's very important and they are definetly very good at it!

Chuy Almada Tienda Oficial
Mexico
23 minutes using the app
Cloudlab replied November 15, 2021

Thank you kindly, we really do our best to help our customers!

November 11, 2021

This app is amazing, the fact that it is free is a life saver for merchants. Thank you to George for helping me out with the analytics, I have tried other report apps that included fees and this is the best Report App by Far.

Styylux
United Kingdom
5 days using the app
Cloudlab replied November 11, 2021

Thank you, we're glad you're enjoying the app and that we could help you out!

October 12, 2021

Great app. Support team is very responsive with any questions and seems to really want to find or create solutions for my needs

MAPdev
United States
7 months using the app
Cloudlab replied October 12, 2021

Thanks so much! We are glad that we've been able to help you so far. Please don't hesitate to reach out if you need anything else.

October 1, 2021

This app is superb! We've tried a number of reporting apps but they are all quite clunky, Report Toaster is streamlined, flexible with a modern user friendly dashboard. The support is excellent!

Original Green
United Kingdom
25 days using the app
Cloudlab replied October 1, 2021

Thanks so much! We are always glad to help our customers. We are also grateful for your valuable feedback. You have helped make our app better!

September 30, 2021

First of all, the support team is AMAZING! I downloaded the app after following a thread online regarding the best apps for meal prep services. I have downloaded so many apps before trying to find one that would be ideal for our business and always ends up uninstalling them as they end up being useless. I am happy to have come across this because Sam really did save us a lot of work and time that we lose every week trying to manually enter data. Please do not look further, these guys are amazing and the customer response/support is top-notch. They will go out of their way to make you have a great experience and will work with you to try to come to a solution to any report-related issue you are facing. I highly recommend them.

Milli's Keto Kitchen
Canada
3 days using the app
Cloudlab replied September 30, 2021

Wow - thanks so much for the encouraging words! We are always happy to help. Please don't hesitate to reach out again.

September 27, 2021

Best app out there, best customer service.
Anyone saying otherwise is lying
I would pay (not too much please) for it :)

Popped Fundraising
United States
About 1 hour using the app
Cloudlab replied September 28, 2021

Wow! We love hearing feedback like this. Thanks so much and don't worry - we will let you pay soon!

September 15, 2021

The service is outstanding- always helpful, always available. George in particular was so efficient and knowledgeable- highly recommend!

St Elise BAZAAR
United States
About 1 month using the app
Cloudlab replied September 16, 2021

Thank you for the review! We're glad this was helpful for you and that you had a great experience working together with our support team. Feel to reach out to us anytime if you need any further help.

September 15, 2021

These guys are AMAZING. I needed a specific state tax report. I told George in chat what I needed and he created the report for me while I waited. And it's exactly what I needed. Super happy with Report Toaster. Can't recommend them highly enough! Thank you for creating such a great and helpful app!

The Lynnette Bonner Bookstore
United States
15 days using the app
Cloudlab replied September 16, 2021

Thanks for the review! We're really glad this is working well for you and that you got everything you needed.

September 14, 2021

This app solved all of my reporting problems that Shopify didn't have. They are crazy fast with their support, create reports specific to what you need. I have never been happier with an app EVER!

The Mercantile
United States
12 days using the app
Cloudlab replied September 14, 2021

Thank you so much for the amazing review! We are always happy to help - thanks for being a great customer.

August 13, 2021

fantastic tool with reports from orders, customers, products to finance. Great UI and UX. The filter function is easy to use. Sam from Report Toaster is great to work with. Love to have a way to sort.

Assistance Healthcare
Australia
13 days using the app
Cloudlab replied August 13, 2021

Thanks so much for the review!! We are happy you like our app - it has been a pleasure to help you.

August 9, 2021

Great app and fast support. Easy to understand reports on everything.
I would really depreciate if it integrates with G analytics.

3D Wholesale
United States
6 days using the app
Cloudlab replied August 10, 2021

Thank you so much for the review! We are working on advanced analytics and will let you know when we have something more in that area.

August 2, 2021

I purchased a new point of sale system and it wasnt giving me the reports I needed. But Report Toaster has given me everything I ask for and they are so fast! Absolutely love it!

Northglenn MTNMAN
United States
17 days using the app
Cloudlab replied August 3, 2021

We are happy to help! Thanks for using our app and for helping make it better.

July 23, 2021

I used this app to understanding our sales report better. The apps is very useful, the customer service is responsive. And customized reports are available. I strongly recommend.

DAFU HONG KONG
Hong Kong SAR
About 1 month using the app
Cloudlab replied July 23, 2021

Thanks so much for using our app! We are always glad to help with any reporting needs.

June 18, 2021

We'd been looking for a reporting solution for a while, but most everything I came across was lackluster or didn't meet our report customization needs. So, when I came across Report Toaster and installed it I was blown away! Report Toaster is the absolute best reporting app for Shopify that I can find. Not only does it look fantastic and presents your data very professionally, the the flexibility in customizing and saving new reports is unmatched across anything else. Now it's the only app we use for reporting. Their support is amazing too! I've received immediate assistance each time I've pinged their chat which is available from any page on the app. Plus, they will provide quick customizations if you ask. AND, they have an active product roadmap, so I expect more great things to come from Cloud Lab. And you can't beat the price, right?!? So if you're looking for an amazing and professionally developed reporting app for Shopify - one that you can use out of the box and also grow with - Report Toaster is the best pick!! It's totally worth your attention to give it a try. I promise you won't regret it!

DC Concerts
United States
30 days using the app
Cloudlab replied June 20, 2021

Thank you! We love the feedback we get from our customers and helping them achieve their goals!!!