Report Toaster: Custom Reports

Report Toaster: Custom Reports

Reviews (217)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
    211
  • 2% of ratings are 4 stars
    4
  • 1% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated and customizable reporting capabilities, which streamline tasks like tax preparation and financial management. It effectively fills the gaps in Shopify's native reporting tools, offering detailed insights into sales, inventory, and customer data. The interface is user-friendly, and the customer support is noted for being proactive and responsive, enhancing the app's value in optimizing business operations.

January 10, 2022

Great reporting tool. However, charging $150 per MONTH for a reporting tool is completely unreasonable. It's too bad, had high hopes for this one.

J!NX
United States
About 1 year using the app
November 27, 2023

they suddenly, unexpectedly changed the free plan features - most importantly, the ability to print a report for users. this renders this app useless to me as I cannot justify $9 a month to print off a weekly report to help me fulfill orders. Would've appreciated a heads up or a cheaper option since I only need access to 1 report once a week for my small business.

borahello
United States
4 months using the app
Cloudlab replied November 29, 2023

Hey there Borahello,

We understand that you are concerned about the changes to the free plan. Originally we had communicated this change to all of our customers back in September (with a reminder sent in October).

However, our only contact for your account had unsubscribed from our emails and so we were unable to reach you.

Please note that this change was only implemented as a response to the growing data costs associated with supporting our thousands of free plan users. Over the last few years we have also introduced many features to our paid plan to help merchants justify the expense - all without increasing the price of our subscription plans.

At Report Toaster, we pride ourselves on our great customer service - so I've just sent you an email and we would be happy to discuss further if you would like to respond.

Thanks!

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