Reviews (215)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, including automation and customization of reports that provide detailed insights into sales, customer behavior, and inventory. It offers a variety of customizable reports, alerts, scheduled reports, and multi-store integration, meeting diverse business needs. Merchants appreciate the reliable performance and responsive support team, which offers personalized assistance and custom report solutions. This app is recognized as an essential, user-friendly tool for advanced reporting in Shopify, effectively filling gaps left by Shopify's native features and receiving high satisfaction ratings for both its capabilities and customer service.

April 25, 2024

Super responsive team who helped me step by step to create a custom report that will help me project to increase the amount in my future collections!

Shopify doesn't have enough native reporting, so using this app is an absolute game changer when you really want to deep dive into the analytics.

BUCKETSQUAD
United States
About 1 hour using the app
Cloudlab replied May 10, 2024

Appreciate the kind review - glad this has been such a game changer for the store!

January 29, 2024

I've had wonderful customer service experiences with George! I encountered a couple of challenging situations, and he seamlessly helped me in finding solutions and assisted me in running reports. I wish all customer service experiences were this quick and easy ◡̈
Thanks George!

The Well Lived Woman
United States
6 days using the app
Cloudlab replied February 2, 2024

Appreciate the kind review, and so glad we could help get you sorted :)

March 20, 2024

I downloaded Report Toaster to get a report that Shopify couldn't provide. Jumped straight onto the support chat and George helped me navigate the report so easily. I was able to see what information I could get so switched from free trial to signed up immediately. Saved me hours of work! Thank you!!!!

Markot
Australia
40 minutes using the app
Cloudlab replied March 29, 2024

Wonderful, glad we could help you out and get you the reports you need :)

February 15, 2024

Powerful app and incredible support. Thank you

The Bead Chest
United States
7 months using the app
Cloudlab replied February 20, 2024

Thank you for the great review :)

April 5, 2024

Super service. J'ai meme recu de l'aide pour le set-up des reports. Top top top!

LA BOUCLE KNOKKE
Belgium
About 10 hours using the app
Cloudlab replied April 10, 2024

Merci beaucoup, je suis très heureux que nous avons pu vous aidé!

March 19, 2024

Very helpful and quick service upon downloading the app!

Boulevard Flower Gardens
United States
About 2 hours using the app
Cloudlab replied March 20, 2024

Thanks for the lovely review, happy we could get you sorted :)

June 18, 2021

We'd been looking for a reporting solution for a while, but most everything I came across was lackluster or didn't meet our report customization needs. So, when I came across Report Toaster and installed it I was blown away! Report Toaster is the absolute best reporting app for Shopify that I can find. Not only does it look fantastic and presents your data very professionally, the the flexibility in customizing and saving new reports is unmatched across anything else. Now it's the only app we use for reporting. Their support is amazing too! I've received immediate assistance each time I've pinged their chat which is available from any page on the app. Plus, they will provide quick customizations if you ask. AND, they have an active product roadmap, so I expect more great things to come from Cloud Lab. And you can't beat the price, right?!? So if you're looking for an amazing and professionally developed reporting app for Shopify - one that you can use out of the box and also grow with - Report Toaster is the best pick!! It's totally worth your attention to give it a try. I promise you won't regret it!

DC Concerts
United States
About 3 years using the app
Cloudlab replied June 20, 2021

Thank you! We love the feedback we get from our customers and helping them achieve their goals!!!

August 20, 2021

This app is unbelievably great - shockingly good, really flexible, super-responsive and helpful customer service, and much better than many apps that cost hundreds (!) of dollars more per month. I audited a dozen apps and this one did what I needed it to do, without all of the crazy extra bells and whistles and fees. Love it so hard.

pinupgirlclothing.com
United States
About 3 years using the app
Cloudlab replied August 20, 2021

Thank you so much!!! We are glad you like the app and we are happy to help.

September 27, 2021

Best app out there, best customer service.
Anyone saying otherwise is lying
I would pay (not too much please) for it :)

Popped Fundraising
United States
About 3 years using the app
Cloudlab replied September 28, 2021

Wow! We love hearing feedback like this. Thanks so much and don't worry - we will let you pay soon!

February 22, 2022

Love this app. Have been using it for months. I finally needed to contact their support and they were fast, friendly, knowledgeable and supportive. Couldn't ask for a better app or team!

La Creme de la Creme
Canada
Almost 3 years using the app
Cloudlab replied February 22, 2022

Thanks for the nice review, really happy we could help you out and get you sorted :)