Reviews (199)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization options and robust reporting capabilities, essential for managing sales, inventory, and taxes. Features include a built-in AI assistant, scheduled reports, and alerts for data triggers. It offers both free and paid versions, with significant functionality even in the free tier. The intuitive interface and responsive customer support, especially for custom reports and quick issue resolution, are particularly appreciated.

February 2, 2024

I'm a relatively inexperienced user of Shopify and needed a tool to create some proper reports around aspects of my customers... we are a retail-subscription based hybrid that needs to keep track of customers that drop in and out of our program.

The software has allowed me to create highly customized reports, easily, which is exactly what I need to manage the day to day, create sales and tax reports, but also organize the data in a way that really helps with my marketing planning.

The team has been great to respond when I've had some challenges and are quick to resolve things... I cannot recommend this platform (and this team) enough!

Cantoro Wine Club
United States
4 months using the app
Cloudlab replied February 5, 2024

Really glad we could help you out, and we appreciate the kind review :) Thank you!

May 8, 2024

The standout feature of Report Toaster is the exceptional team behind it. They assisted us promptly with setup and tailored the app perfectly to our business needs. Special thanks to George for his outstanding support!

SYLKE®
United States
About 21 hours using the app
Cloudlab replied May 10, 2024

Thank you for the great feedback, happy we could get you all setup and running :)

February 20, 2024

Great Support!

They will even help you build a custom report and save it to your dashboard!

James Cress Florist
United States
4 months using the app
Cloudlab replied March 7, 2024

Thank you for the review, happy we could get you sorted!

July 13, 2022

Amazing functionality and incredible Customer Service. Sam has been so helpful helping me build custom reports. Highly recommend!

Tumble
United States
4 months using the app
Cloudlab replied July 13, 2022

Appreciate the kind review, glad we could get you the reports you need :)

April 26, 2022

Report Toaster is our chosen source for reporting on the data in Shopify. Once you have used it you will never go back to the in-built Shopify reports. It is very flexible in building the data structure you require and you can save pre-defined reports to save you time. In addition the support is 5* , highly recommended

Fine Bedding Company
United Kingdom
4 months using the app
Cloudlab replied April 26, 2022

Thank you for the kind review, really happy those reports are working out for you :)

August 23, 2021

At the time of writing this review Report Toaster has an overall rating of 5 stars and this app deserves it because the Cloudlab team puts in the work to make sure the app works for their users. We tried a lot of the different reporting apps and struggled with various pain points, like latency between data in Shopify and what we see in reports, exportability, and mobile access - just to name a few. Our developer recommended that we try Report Toaster, which was brand new at the time. Out of the box we liked Report Toaster. It had a few bugs at first, but Sam and his team have always been very responsive in fixing the issues that we report to them. If you're looking for a solid reporting app, I would try Report Toaster above all the rest. If it doesn't work out-the-box for your specific use case, then don't hesitate to contact their team and see if they can help.

LuckyBolt
United States
4 months using the app
Cloudlab replied August 23, 2021

Thanks so much for using the app and for sticking with us from the start! We are always glad to help.

September 2, 2022

This is a game-changer! We migrated from Magento earlier this year, where we were reliant on an 'advanced reports' extension (and lots of Excel spreadsheets) to extract the data we needed. It was tedious. Shopify + Report Toaster is super rich and so much more user-friendly. If you want to be a data-driven business, you need this! Also, I got in touch with their support team recently, who were v friendly and responded efficiently. Definitely recommend!

Liberty in Love
United Kingdom
4 months using the app
Cloudlab replied September 2, 2022

Appreciate the kind review, really glad we could get you sorted with everything you were looking for :D

March 9, 2022

Great product and first-class customer service! I had a question about subscription orders and the team not only answered my questions but made suggestions to make the reports/insights even more valuable to me!

Longevity Box
United Kingdom
3 months using the app
Cloudlab replied March 9, 2022

Excellent, really happy we could help you out and get you sorted with those custom subscription reports! Thanks for the nice review :)

September 21, 2022

Makes life a lot easier if you have to pull data. CS Team is also very suppportive and will help you anytime! Would give 6 stars if i could!

OWNLYOU
Germany
3 months using the app
Cloudlab replied September 22, 2022

Thanks for the great review, glad you're enjoying the app :D

November 17, 2021

Report toaster in incredibly helpful in wrangling the multiple channels we need to manage. When we first started using it, it didn't separate the POS channel by device ID, which is absolutely necessary for managing multiple stores and registers. George reached out to me a few days ago and informed me that they had resolved that issue. Excellent customer service.

ShoeNami
United States
3 months using the app
Cloudlab replied November 17, 2021

Wonderful, glad we could be of help!