Reviews (46)
Refine
-
By rating
Muy buena y fácil implementación. Además, desde soporte siempre te ayudan.
I asked them if I could install a video on the home page before i installed. They said yes, but it turns out barely. The video only installs bottom of the page. I asked them to help me place the video higher. I waited several days. Then I asked them why it was not done hadn't, and they told me they were working on it. I waited more days. Then i got fed up and threatened a bad review. they made some excuses including that my theme is "rare" (my theme is Dawn 2.0 owned by shopify). I told them I knew that it should take an hour to fix and they admitted they have staff once a week. Then finally they moved the video and they placed it in the wrong position, not at all where i had asked for it to be placed. I uninstalled the app.
We sincerely apologize for the experience you had. Unfortunately, our junior support specialist did not provide the level of customer service expected. We appreciate your feedback and will be more careful in our future hires to ensure better customer service. Your experience helps us improve, and we are committed to making things right.
For good so far.
muy bueno
Excellent app. Simple and the support is amazing.
thx
Paralax loading... load more button and does not slow down site.
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
This is a great little app! It does exactly what I've been looking for. The support staff are quick to respond and very friendly :).
Thank you for the fantastic feedback! We're thrilled to hear that the app meets your needs, and it's awesome that you've had a positive experience with our support team :) If you ever need further assistance or have questions, we're here for you.
Wow! What a cool app. I had been using another Youtube Shopify app "Elfsight YouTube Video Gallery" for a couple of years. It was fairly wonky to work with on the backend. Yet it managed to do a live embed from our Youtube channel which we need. But that app also took a significant hit on our page speed score. Our page speed optimization company warned me about the performance issue from the Elfsight app, but I needed our videos to be displayed, so I hung on. Finally, the Elfsight app stopped working properly so I went to the App Store hoping something new was out there. I found the new Reputon app and loaded it. What a difference! To start with, the Reputon app is compatible with Shopify 2.0 – which is a big plus (Elfsight wasn't). After installing the app which was a breeze; I ran another speed test. Reputon had no negative impact on our page speed!!! And the Reputon carousel with its corresponding pop out video viewer is gorgeous. I couldn't be more happy! Our company does a fair amount of Youtube videos, so it's important for us to show videos on our store. The Reputon app is golden for embedding content from our Youtube Channel and displaying our videos perfectly. Thank you for a great app! :-)
Thank you so much for your kind words and for taking the time to leave us such a positive review🙏. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
Eccezionale! Facile, immediato e funzionale. Bella interfaccia con possibilità di inserire carrelli, playlist e griglie mostrando video in anteprima in cui l'utente può effettuare l'iscrizione al tuo canale Youtube senza lasciare il tuo sito. Supporto in chat molto agile e gentile. Lascio 5 stelle meritatissime!!!
Grazie infinite per le gentili parole e per esserti preso il tempo di lasciarci una recensione così positiva. Non esitare a contattarci se hai bisogno di aiuto.