O:Request a Quote ‑ Hide Price

O:Request a Quote ‑ Hide Price

Reviews (620)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for enhancing customer inquiry and quote request management, streamlining sales processes, and improving engagement. Features like automatic quote assignment, customizable email templates, "Quote to Order" functionality, and price-hiding options are highly valued. The app is noted for easy Shopify integration, straightforward setup, and professional quote forms. Support is consistently responsive and knowledgeable, making this a recommended tool for boosting customer service and sales management.

August 20, 2024

Great App, free plan comes with lots of amazing features to get started. Live chat customer support is also amazing with very quick replies for any help :) thank you!!

SIMFIRE
United Kingdom
About 1 hour using the app
Quote Snap replied August 22, 2024

Thank you for the wonderful review! 🌟 We're thrilled to hear that you find the Request a Quote ‑ Hide Price app's free plan packed with amazing features and that our live chat support has been quick and helpful. If you need any more assistance, just let us know. We’re here to help! 😊🚀

August 28, 2024

Fijne tool

Jouwphotobooth
Netherlands
About 1 month using the app
Quote Snap replied August 30, 2024

Bedankt voor je positieve feedback! 😊 We zijn blij om te horen dat je tevreden bent met de Request a Quote ‑ Hide Price app. Als je ooit vragen hebt, staan we altijd voor je klaar! 👌

August 5, 2024

I spent two days trying to work out how to get this app up and running on my store. What a waste of my precious time. I needed to create different forms for different products. While this plugin has the configuration capability to do this, it actually doesn't work. So I gave up. Also the instructions are written in poor English and can't be followed. Considering the amount they charge per month, I am sure they could hire an English copywriter on Fiverr to improve the user guide.

Pepper Gray Online Store
Australia
About 23 hours using the app
Quote Snap replied August 6, 2024

Hi there,

We are truly sorry to hear about the difficulties you’ve faced with our app. We understand how frustrating it can be when things don’t work as expected, especially after investing time and effort.

Regarding the issues with form configuration and the user guide, we appreciate your feedback. Our team is working on improving both the functionality and clarity of our instructions to ensure a smoother experience for everyone.

If you’re open to it, we’d love to assist you directly to resolve the issues you’ve encountered. Please reach out to our support team at support@omegatheme.com with any specific details, and we’ll do our best to help you get everything up and running.

Thank you for your feedback, and we hope to have the opportunity to make this right for you.

April 22, 2024

Exceptional App with Outstanding Support!

I've been using the "O:Request a Quote ‑ Hide Price" app for a while now, and it has completely transformed how we manage our interactions on Shopify. The ability to hide prices and encourage customers to reach out for a quote has not only streamlined our sales process but also significantly increased our engagement rates.

What really sets this plugin apart is the incredible customer service. The support team is available 24/7 and they go above and beyond to ensure any issues are resolved promptly. Their responses are not only quick but also very helpful, showing a deep understanding of their product and a genuine desire to assist their customers.

If you're looking to enhance your e-commerce platform with efficient quote management, I cannot recommend this plugin enough. It's easy to install, integrates seamlessly with Shopify, and the user interface is extremely user-friendly. A big thank you to the team behind this great product for their amazing support and dedication!

PRYNTY CANADA
Canada
6 months using the app
Quote Snap replied May 3, 2024

Thank you so much for your detailed and enthusiastic review of the "O:Request a Quote ‑ Hide Price" app! We're thrilled to hear that the app has significantly impacted your sales process and customer engagement on Shopify. It’s great to know that our ability to hide prices and facilitate quote requests is adding value to your business.

We're especially grateful for your kind words regarding our customer service. Our support team strives to provide exceptional service around the clock, and we're glad that their dedication and expertise have stood out to you.

We appreciate your strong recommendation and are delighted to continue supporting your e-commerce journey. If you ever have more suggestions, need further assistance, or just want to share more about your experience, we're always here to listen and help. Thank you for being a valued user and for acknowledging the efforts of our team! 😊🌟

August 26, 2024

Very good and prompt service!

Sollfege.com - Premium Home Audio, Video, Automation
India
21 days using the app
Quote Snap replied August 27, 2024

Thank you for your feedback! 😊 We're glad to hear that you experienced very good and prompt service. If you need any more assistance, we're here to help! 🌟

July 8, 2024

Niel from Quote Snap was extremely helpful in resolving a syncing issue with the Request a Quote app. The staff there are the best and respond immediately to your requests and get them resolved right away. Plus, the app is doing wonders for our quote pipeline.

Display Sales
United States
About 1 month using the app
Quote Snap replied July 12, 2024

Thank you for your feedback! We're thrilled to hear that Niel from our team was extremely helpful in resolving your syncing issue. It's great to know that our staff responded immediately and resolved your requests right away. We're also glad to hear that the app is doing wonders for your quote pipeline. If you have any more feedback or questions, feel free to reach out. 😊🌟

January 9, 2024

This app is the ultimate tool with a very easy user interface. It allows for the access points we need to collect quotes online and streamline the process. But above all, the support is excellent. Each time we have asked for support or needed a feature customized to our needs, the support team is prompt and delivers on what they say they will. Very satisfied with the app and the support team, especially Vincent!

Norchem Shop
United States
Almost 3 years using the app
Quote Snap replied January 11, 2024

We're overjoyed to hear such positive feedback! 🚀 It's fantastic to know that our app serves as the ultimate tool for your needs, with an easy-to-use interface. We're thrilled that the support team, especially Vincent, has been delivering on your requests promptly. If there's anything more you need or if you have further suggestions, don't hesitate to reach out. Your satisfaction is our priority! 😊🌟

February 28, 2024

The customer support team were friendly and worked hard to resolve our problem - when the problem initially started we did have to wait 14+ hours for the support team to be in which could just be a time zone issue. Still would recommend the app if you are looking for a service like this!

Lane & Co.
Canada
Almost 2 years using the app
Quote Snap replied March 1, 2024

🌟 Thank you for your feedback! We appreciate your understanding regarding the initial wait time, and we're glad to hear that our customer support team was friendly and worked hard to resolve your issue. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out. We're here to help! 😊🌈 #FriendlySupport #IssueResolved #RecommendedService 🚀🌟

October 15, 2024

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topelectrical.greenacre
Australia
3 months using the app
Quote Snap replied October 16, 2024

Thank you for the 5-star review! ⭐⭐⭐⭐⭐ We're delighted to hear that you're enjoying the Request a Quote ‑ Hide Price app! If you have any questions or need assistance, feel free to reach out. We're here to help! 😊🚀

April 4, 2024

Absolutely a five-star for this must-have app. Have made my handling of quotes so much easier and looks so professional to my customers. Also five-star to the support that is right there with their expertise if you have any questions.

event2print
Norway
Almost 2 years using the app
Quote Snap replied April 8, 2024

⭐️⭐️⭐️⭐️⭐️ Thank you so much for your fantastic review! We're thrilled to hear that O:Request a Quote ‑ Hide Price app has made managing quotes easier for you and helped elevate the professionalism of your interactions with customers. Providing top-notch support is a priority for us, and we're glad to know that you've had a positive experience with our team. If you ever need further assistance or have any questions, don't hesitate to reach out. Here's to your continued success with our app! 🌟🚀😊