O:Request a Quote ‑ Hide Price

O:Request a Quote ‑ Hide Price

Reviews (620)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for enhancing customer inquiry and quote request management, streamlining sales processes, and improving engagement. Features like automatic quote assignment, customizable email templates, "Quote to Order" functionality, and price-hiding options are highly valued. The app is noted for easy Shopify integration, straightforward setup, and professional quote forms. Support is consistently responsive and knowledgeable, making this a recommended tool for boosting customer service and sales management.

Edited June 14, 2021

This is one of the few create a quote (draft order) apps that actually allows a custom shipping quote to be added for a customer before processing. The system is intelligent, well structured, and works in every functioning detail. The customer support is A+++ grade. Best IT support in the world, with a very positive can do attitude to helping install and test the app. A HUGE problem solver and very useful integration, Available all hours of the day via Facebook messenger for assistance, Thank you Omega!!!

Archival Survival
Australia
Over 1 year using the app
Quote Snap replied September 14, 2020

Hello there!
The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support.

November 23, 2023

Support was great, fast replies and issues were solved very quickly.

Pastry Mart Business
Singapore
About 1 year using the app
Quote Snap replied November 24, 2023

Thank you so much for your sharing 👏👏👏! Our team will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

April 12, 2022

Great support when we ran into issues on the app. Was very nice chatting with Joy, Helpful and knowledgeable.

Selectech
South Africa
About 1 year using the app
Quote Snap replied April 12, 2022

Wow 💯, thanks for your positive feedback. I was surprised by it and feel glad to know that you are happy with our service and app.
Much love from Joy! ❣️ 💕 💞

October 26, 2021

This app meets my requirements very much, I like it very much, and the customer service staff are also very professional

smvauon
China
About 1 year using the app
Quote Snap replied October 27, 2021

Hi smvauon!

Thank you for sharing your experience while using our Request a Quote app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us.

Edited September 9, 2022

Actualmente, uso la aplicación en mi tienda y hasta el momento me parece excelente. He usado casi todas sus opciones y me parecen una excelente aplicación con muchas funcionalidades interesantes y útiles.

Suplidora Renma, S.R.L.
Dominican Republic
About 1 year using the app
Quote Snap replied February 28, 2022

Hi Suplidora Renma, S.R.L.

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

November 4, 2021

once again these guys have looked in to bespoke ideas for the way this app runs on our site, we found a solution which works well. They are always responsive, my ideas are not always feasible but its about working through ideas which help us move forward. Once again thanks Joy for your help and assistances.

The Printed Pen Site
United Kingdom
About 1 year using the app
Quote Snap replied November 4, 2021

Hello The Printed Pen Site!

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you.

Edited September 7, 2021

I have 2 empire themed web sites, I'm not very good with some of the IT issues around shopify but Ngoc very kindly helped me with both sites. Both our web sites are highly modified, so Ngoc got their development team to adjust their application to suit us, the end result is really good. What I have learnt with the shopify app store, you have to work with the partners, like Omega, you have to understand the time zone which can mean a delays but these guys were on it at all hours, I was really, really impressed, I can therefore high recommend this app.

bownenterprises
United Kingdom
About 1 year using the app
Quote Snap replied September 7, 2021

Hi bownenterprises,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

January 12, 2022

I can't speak highly enough about the customer service we received for this app. We are using it in place of a purchase order purchasing process. And the developer and customer service have been great help in us making it work. I highly recommend this app to anyone.

Martin Engineering Brand Shop
United States
About 1 year using the app
Quote Snap replied January 12, 2022

Hi Martin Engineering Brand Shop

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

Edited April 18, 2024

The support responds instantly and gives you very good solutions!

WOOD MARKET
Argentina
About 1 year using the app
Quote Snap replied July 17, 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

Edited June 7, 2021

Support is awesome! Is just a matter of hours they solved an important issue about not being able to use the Form Designer. Just a screenshot and an email was enough for them to solve it! Awesome app!

Ambiente Mexicano
Mexico
About 1 year using the app