O:Request a Quote ‑ Hide Price

O:Request a Quote ‑ Hide Price

Reviews (620)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for improving management of customer inquiries and quote requests, enhancing workflow, and increasing customer engagement. Features like price hiding, customizable email templates, and a "Quote to Order" function streamline sales and improve user experience. The app integrates seamlessly with Shopify and is easy to set up. Merchants also praise the responsive customer support team for efficiently handling customization requests.

Edited August 9, 2024

Great support, the team were super responsive to help, thank you

Have just set up the "separate forms for separate products" features on https://b-protected.com.au and think it's fantastic, thank you for the continued innovation, you certainly are great team to partner with

B-PROTECTED
Australia
9 months using the app
Quote Snap replied November 26, 2023

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work.

October 13, 2022

Wonderful Support from the Omega team. Quick to fix any issues that may pop up! The app runs smoothly and as described.

Mr. Stickers
Canada
9 months using the app
Quote Snap replied October 14, 2022

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

Edited April 26, 2024

Han mejorado, y el servicio al cliente ha sido el mejor. Siempre me han ayudado y atendido mis peticiones, quedo muy agradecido con todo el equipo y espero sigan mejorando. Gracias

Mercalab
Mexico
9 months using the app
Quote Snap replied October 3, 2023

¡Gracias por tomarse el tiempo de dejarnos sus comentarios! Nosotros realmente lo apreciamos.
Es cierto que nuestra aplicación todavía tiene muchas cosas que mejorar y superar la satisfacción de nuestros clientes. Esperamos ofrecer pronto más actualizaciones a los comerciantes con las zonas horarias y el idioma para llegar a más clientes de todo el mundo.
Nos encantaría saber más sobre su experiencia para que podamos utilizar sus valiosos comentarios para brindarle una experiencia aún mejor la próxima vez.
Comuníquese con nosotros a través del chat en vivo o por correo electrónico a contact@omegatheme.com con cualquier comentario o sugerencia adicional que desee compartir.
Nuevamente, ¡gracias por tomarse el tiempo de revisar nuestra aplicación!

December 29, 2023

Always fast response, very helpful

TastySnackAsia
Singapore
8 months using the app
Quote Snap replied December 30, 2023

Thank you for your kind feedback! ⚡🤝 We're glad to hear that you're consistently experiencing fast responses and finding our support team to be very helpful. Providing prompt and helpful assistance is important to us, and we're delighted that we've been able to meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing our service! 😊🙌🚀

March 16, 2022

Brilliant. Does exactly what it says on the tin. Very good app and easy to use and customize! Would recommend

K Howes
United Kingdom
9 months using the app
Quote Snap replied March 20, 2022

Hi K Howes!

Thank you for sharing your experience while using our Request a Quote app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us.
Kaylee - Omega Team

December 5, 2023

Awesome app ! Very helpfull with great UI and the Support team is really awesome, quick solution with satisfying reply.

Peak Elevator Parts
United States
8 months using the app
Quote Snap replied December 6, 2023

🌟😊 We're thrilled to hear that you find our app awesome! We're glad it's been helpful for you with its great user interface. Thank you for your kind words and for choosing our app. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help! 👍🙌

September 11, 2022

Needed immediate help and was assisted by Joy from customer service to resolve my issue momentarily. Excellent app. Never had issues. Impeccable customer service, particularly from Joy

Faema
Canada
8 months using the app
Quote Snap replied September 12, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 7, 2022

Joy was extremely helpful. Actually, I posted one question and he did much more than I asked. I was surprised by his good suggestions. He was also polite and kind all the time. Thank you!

Figalli Tapetes
Brazil
8 months using the app
Quote Snap replied June 8, 2022

Thank you so much for your sharing 👏👏👏! Our team, especially Joy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡

November 14, 2023

Amey and Vincent provided some of the best plugin support I've seen yet! We encountered an issue with our theme, which caused the hide price feature to be slightly delayed, but long enough for customers to take advantage of the hidden price. Amey and Vincent were very kind and understanding, and quickly resolved the issue!

The Essential Oil Company
United States
8 months using the app
Quote Snap replied November 17, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻

June 23, 2022

Works well! Really great customer service, quick reply. BIG thank you to Joy
Highly recommended. Thanks

Wall Snobs
United States
8 months using the app
Quote Snap replied June 23, 2022

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Cheers from Joy!