O:Request a Quote ‑ Hide Price
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (621)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for improving management of customer inquiries and quote requests, enhancing workflow, and increasing customer engagement. Features like price hiding, customizable email templates, and a "Quote to Order" function streamline sales and improve user experience. The app integrates seamlessly with Shopify and is easy to set up. Merchants also praise the responsive customer support team for efficiently handling customization requests.
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The app seems to perform very well (installed 30 minutes ago) and is doing what it's supposed to; however, the support is 5-star! Tracy walked me through the installation and configuration of the basics, answered all of my questions, and helped me verify the installation. I'm very impressed. Thank you.
Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that the Request a Quote ‑ Hide Price app is performing well for you and that Tracy provided exceptional support. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!
Joy support me for all the problems when i building the store,and the app shows clear and all items usefull for the B2B quote,i will upgrade and hope it could be nice for the website and also for the client experience.
Absolutely! 🌟 Thank you for sharing your positive experiences with Joy's support! They've been a joy to work with in resolving any issues during the store-building process. 🛠️ The app's clarity and the usefulness of all its features for B2B quoting have made a significant impact. 🤝 Excited to upgrade and looking forward to a seamless and enjoyable experience for both my website and clients. 🚀 Your dedication to excellence is truly appreciated, eJoy! 🌈 #HappyCustomer
Perfect app for your website, and the best online service, Anna and everyone there are just always available whenever you're facing any problems or you want to make any changes.
Thank you so much for your glowing review! We're delighted to hear that you find the "Request a Quote ‑ Hide Price" app perfect for your website and that you've had such positive experiences with our online service. It’s fantastic to know that Anna and the rest of our team have been readily available to assist you whenever you've faced problems or wanted to make changes. We truly appreciate your feedback and are here to continue providing top-notch support whenever you need us. Thanks for choosing our app! 😊🌟
App does not work as promised. Shows potential Retail customers pricing In quote request! and that is not the correct pricing for retail clients! what is the point of hide price if you are going to send them the wrong information. It makes us look bad when I have to explain to them that is not the pricing/
Dear the shine studios Team,
Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you experienced with our app. We understand the frustration caused by the incorrect pricing information being sent to potential retail customers through the quote request.
Upon investigating the matter, we discovered that the problem was due to a checkbox in the email template that was left ticked. This caused the wrong pricing to be displayed in the quote request emails. We already fixed the email template for your account. We deeply regret any negative impact this may have had on your interactions with potential customers.
We value your feedback, as it helps us identify areas for improvement. Please be assured that we take this matter seriously, and we will take steps to prevent similar issues from occurring in the future.
Once again, we apologize for any inconvenience caused and appreciate your understanding. If you encounter any further issues or have any questions, please do not hesitate to reach out to our customer support team, and we will be more than happy to assist you.
Thank you for your continued support.
Best regards,
Kaylee from Omega Team
Excelente herramienta. Funciona muy bien y cualquier duda o necesidad de soporte el equipo te lo brinda de forma inmediata y con mucha amabilidad. 100% recomendable.
Escuchar sus comentarios positivos me alegró el día 💙💚💛🧡 Espero nada más que el crecimiento de su negocio 🔥🚀
Great support from the Team there even on the free plan they were extremely helpful.
We're thrilled to hear that you received great support from our team, even on the free plan! 😊🌟 Providing excellent assistance to all our users, regardless of their plan, is incredibly important to us. If you have any more questions or need further assistance, feel free to reach out. We're here to help! 🚀🛠️
Thank you for Niel's assistance! Great app.
Thank you for your feedback! 🌟 We're glad to hear that Niel provided you with helpful assistance, and we're delighted that you find our app great. Your satisfaction is our priority, and we're here to assist you every step of the way. If you have any more questions or need further assistance, don't hesitate to reach out. We appreciate your support! 👍👨💼
Works well! Good Customer Service - Had an issue getting this installed with my theme & they were able to assist forthwith.
We can’t thank you enough for the kind words about our app and support service. Your review means a lot to us and lets us know we’re on the right track!
I haven't even reached the end of my trial period and Joy at RAQ has already gone above and beyond to help ensure that the app does what I need it to for my site. I couldn't have done it on my own. I highly recommend this app for the functionality but mainly for the above-and-beyond customer service. UPDATE: I purchased this app for another client and Joy was once again very helpful in setting it up and troubleshooting for me. Highly recommended!
Hello
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team
excellent customer service, Problem resolved in a few minutes.
Thanks to Vincent and Jos who made it possible.
We're thrilled to hear that you had an excellent experience with our customer service team! 😊 It's fantastic to know that Vincent and Joy were able to swiftly resolve your problem in just a few minutes. 🌟 Thank you for acknowledging their efforts—they'll be delighted to hear your kind words! If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 👍🎉