Reviews (475)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for managing product pricing visibility and boosting customer service. It's praised for its ease of setup, customization, and seamless Shopify integration. The app is ideal for businesses with high-priced items or bulk orders, as it promotes customer engagement through quote requests. Its user-friendly interface can be tailored to specific business needs. Merchants commend the support team for their 24/7 availability, responsiveness, and technical expertise. The app is valued for its cost-effectiveness and feature quality.

July 11, 2022

Best customer service I've got from one of their supports . Loving the simplicity of this app! Definitely meet my requirements!

nervalcorp
Canada
2 days using the app
Quote Snap replied July 12, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Request a Quote - Hide Prices app. We look forward to serving you for many years to come!

July 1, 2021

This app has more features than I actually require, I can see it being suitable for a number of usage scenarios. Settings, form design, email templates etc. are intuitive and well presented. The support team are responsive and efficient. In addition to the available settings, they added their quote feature to a custom theme template during free trial period. I will be repaying their commitment to an excellent product with my continued support. I encourage anyone looking for a request a quote app to start here.

Nordic Sport Australia Pty Ltd
Australia
2 days using the app
Quote Snap replied July 20, 2021

Hi Nordic Sport Australia Pty Ltd,

Thank you so much for this 5-star review. We really appreciate you being a
customer and helping to share the word about us. We’re here for you anytime.

All the best,
Omega Team

May 6, 2020

Not only are the features of the app exactly what we were looking for but the support we received from the developer from fantastic! They went above and beyond and I can't recommend highly enough. We are using on our mobility products website to manage customer quote requests and it works really for us.

Breeze Mobility
Australia
2 days using the app
Quote Snap replied September 14, 2020

Hi there!

I so appreciate you taking the time to share your experience with our Request a Quote app, and with our support as well. It is customers like you that help keep our lights on, and we couldn't be more grateful to see you with us. Thank you again for your honest feedback.

November 24, 2021

I have seen many necessary features in this quote app, and glad to hear that the the develop team would like to add more features that I wish. Wonderful team! I hope they succeed. And thanks very much for the assisting from Joy. I will make some suggestion about displaying logic for line item properties, customized product usually has lots of properties, the ideal logic is that all of the properties are added to quote as long as customer clicks "add to quote" button. Expect that come true.

Home inn
China
2 days using the app
Quote Snap replied November 24, 2021

Hi Home inn,

Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.

I'll be sure to relay your message to our whole team, especially Joy :D

Thanks for placing your trust in us and your willingness to share.

Best,
Kaylee - Omega Team

Edited April 26, 2021

After installing and uninstalling a lot of apps out there, this app was a lifesaver. It's easy to set up and gives you great control. The best thing is that once there were a few changes I required on how the app was performing (example: button size on mobile view), the Omega Team helped modify the theme code as per my requirements and got everything working exactly the way I wanted it to. Extremely helpful, professional, talented, and polite set of individuals working behind this endeavor.

ClassicoRoma
Canada
2 days using the app
June 23, 2022

We tried a few "request a quote" apps and found this one had a good value for the features. Once installed we needed help on a few aspects and the Omega team was extremely helpful and fast to help. We're very happy with our app choice :)

Amino Labs
Canada
2 days using the app
Quote Snap replied June 23, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Request a Quote - Hide Prices app. We look forward to serving you for many years to come!

December 12, 2022

It's great, some of function wasn't work on my store, but paul provided excellent services, thanks so much.

Microsoft Computer
Hong Kong SAR
1 day using the app
Quote Snap replied December 12, 2022

Hi, it’s great to hear that you had a positive experience with the Omega Request a Quote ‑ Hide Price app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

October 15, 2023

i am really impress for the personnel that assist me in such a helpful manner and also on the spot solving my problems. Skillful and know what we are looking for. Thank you so much

CHIOK CHEY ELECTRICAL SERVICE 082-735382 or 012-2061988 . No. 7, Lundu Bazaar, 94500 Lundu
Malaysia
About 14 hours using the app
Quote Snap replied October 16, 2023

Wow 💯, thanks for your positive feedback. I was surprised by it and feel glad to know that you are happy with our service and app. Much love from Joy. ❣️ 💕 💞

Edited November 4, 2021

This app does exactly what it says it can do and more. Great customer UX on the front end along with good functionality for our admin team. Joy and Ms Quinn in support are amazing - nothing was a problem to help with and they assisted us in really making our customer experience stand-out.

wellseatedhome
Australia
1 day using the app
Quote Snap replied November 4, 2021

Hello wellseatedhome!

Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially Joy & Quin. We always would like to provide you the best service that you deserve.

Please feel free to contact us if you need our assistance!

February 2, 2023

This is a great app, just what I was looking for.
Great tech support, always helpful and explaining, very kind. Thank you very much

www.stern-company.com
Germany
1 day using the app
Quote Snap replied February 2, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗