Reviews (475)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for managing product pricing visibility and boosting customer service. It's praised for its ease of setup, customization, and seamless Shopify integration. The app is ideal for businesses with high-priced items or bulk orders, as it promotes customer engagement through quote requests. Its user-friendly interface can be tailored to specific business needs. Merchants commend the support team for their 24/7 availability, responsiveness, and technical expertise. The app is valued for its cost-effectiveness and feature quality.

March 31, 2022

Installed the app as this would really be a great feature - had a small issue & support has been amazing! THANK YOU Guys! (@Joy)

Blackbeancoffee.africa
South Africa
About 5 hours using the app
Quote Snap replied April 1, 2022

Hi Blackbeancoffee.africa!

Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team.
If there is anything we can support you further, please do inform us!
Kaylee - Omega Team

October 11, 2019

Great app, easy to setup and easy to use. Installed in minutes, and customers love it.

Háskólaprent
Iceland
About 5 hours using the app
December 18, 2020

Love this app. Exactly the option I needed on my site for customers who have a project and need a quote for multiple items. I had a couple of changes I needed and the support team were amazing. They were fast to respond and made the change I requested very quickly.

School Furniture by Simplova
Canada
About 4 hours using the app
February 19, 2023

Only just added the app, and I have had to do a little fiddling to start getting it the way I wanted. Nothing too hard. The only issue I had was with how the products were showing in the quote box. But Stella on their help team sorted it very quickly for us (within 5 min it was fixed)! Very helpful.So no complaints with after sales service. We are still to put the app through more tests, but so far it is doing what I need. Thanks.

SUMMITSPORT
Australia
About 3 hours using the app
Quote Snap replied February 20, 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

Edited July 27, 2021

l'app funziona benissimo, e anche il team che mi hanno aiutato avendo un problema nel codice del tema

MorbideCreazioni™
Italy
About 3 hours using the app
Quote Snap replied July 27, 2021

Hi MorbideCreazioni™,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

January 13, 2022

Nice app and excellent support team, they resolved the issue quickly so you can have a great experience.

Raghavendra Rathore Jodhpur
India
About 3 hours using the app
Quote Snap replied January 13, 2022

Hi Raghavendra Rathore Jodhpur

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

April 26, 2022

Really great customer service, quick and efficient. BIG thank you to Joy and Joyce. Highly recommend this app.

WatchtimeSA
South Africa
About 3 hours using the app
Quote Snap replied April 26, 2022

Thank you for leaving this thoughtful review! We're glad our support team responded to your inquiries. We're always looking for ways to improve our service, and your feedback is a valuable part of that process.
_From Omega Request a Quote - Hide Prices support team_

November 22, 2022

Honestly, fantastic support resolving my issues, cant fault it! Very quick too. App is great so far, works for a number of needs - only thing I've found that I think could do with a bit of work is the 2FA support for email connectivity\integration. not a major but could be for some others that need customer replies and not keen on the lower security.

Mangata Sport
New Zealand
About 2 hours using the app
Quote Snap replied November 22, 2022

Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let’s rock data input for ads with OMEGA 🔥

March 14, 2023

The app is a very useful and important part of our online store. I appreciate Tracy's help. She is super patience and professional.

CASVADA
Australia
About 2 hours using the app
Quote Snap replied March 15, 2023

Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰

February 7, 2023

They have awesome support, they assisted me throughout the whole process of getting the app to work..

spare-place
France
About 2 hours using the app
Quote Snap replied February 7, 2023

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!